No problems here with Google Play. Just tested it and it's working perfectly. Try:Settings > Android Settings > Apps > Google Play Store > Force Stop > then "Clear Data" and "Clear Cache"Then try running Google Play again. If it still doesn't work try doing the same for the Google Play Services app.You will then have to enter your Google username and password.I followed your suggestion but I can;t force stop the google play as the slot for disable and force stop is shaded.BTW, I did follow the troubleshooting procedure on the google play services but unfortunately I was unuccessfullHere is my q10 pro infomodelnumber :Q10 proandroid version :7kernelversion : 3.18.24Build number : HMD-2.0.6 2017-10-15.165125Installed Thu 1, Jan 1970updated : Tue , 5 Feb,2019Google play services Version:150.90(040304-231259764)BTW, since I bought it last year I have never updated the firm ware.... Could that also be the reason for the problem.. If so , I there a DIY method.. as I tried upgrading it OTA it says its the latest version....I would love to hear more suggestions about this matter, Thanks
Not really familiar with such thing is there a DIY guide how to update to latest firmware.?
After updating to FW 2.1.1 the Play Store works fine... but... i have many problems with stutterig when playing 24Hz HDR content.