OFFICIAL Q10 PRO FIRMWARE. FUTEKO. HMD-2.0.8 2018-04-03

[rebelltl2012]

Please, let someone write if the subtitles are displayed correctly.

The subtitles seem OK on 2.08 ( in my case)

Does it mean that all lines are displayed? No one is lost?

2.0.6 did not have subs skipping problem; 2.0.7 did, and could not display idx/sub.
2.0.6 and 2..07 has virtual keyboard hanging problem.

2.0.8 fixed both these problems.

[Kirek50]

Please, let someone write if the subtitles are displayed correctly.

The subtitles seem OK on 2.08 ( in my case)

Does it mean that all lines are displayed? No one is lost?

2.0.6 did not have subs skipping problem; 2.0.7 did, and could not display idx/sub.
2.0.8 fixed both these problems.

I meant subtitles .SRT. MediaPlayer in 2.07 firmware lost some lines. Is this repaired?

[rebelltl2012]

I meant subtitles .SRT. MediaPlayer in 2.0.7 firmware lost some lines. Is this repaired?

i have played a few tv epis with manual srt's - have not observed any problem with 2.0.8.
i remember v 2.0.3 had this srt subs skipping problem, fixed with 2.0.4.
then with 2.0.7, i was more concerned with idx/sub not displayed, did not pay much attention to the srt's.
so, i say both have been fixed by with 2.0.8.

Revised changelog added to opening post. There were some omissions in the original changelog owing to translation problems last week.
2. Optimization of APP compatibility?Myk+?
6. Optimization Low resolution code decoding

futeko, re above changes in changelog, i like to ask about something, hope u can comment.
2.0.7 and previous... settings 2160p 60hz... q10pro->4k denon AVR->4k sharp tv.
when i played an online live tv app, the tv shows frame switching/dropping to 1080i 25/30/50hz.
and it stays there... i need to reset it to 2160p later.
with 2.0.8, it does not; it stays at 2160p 60hz.
but i do not notice any judder, it's good.
now, i am wondering if autoframe switching is not working for these livetv streams or if it is working the way it should - stay at 2160p for AVR/tv to upscale...??
thanks for any comment.

[mihailuican]

Please, let someone write if the subtitles are displayed correctly.

The subtitles seem OK on 2.08 ( in my case)

Does it mean that all lines are displayed? No one is lost?

As i reported some posts ago, SUBTITLE ISSUE NOT RESOLVED.  Every other subtitle is not shown.
I opened the subtitle in Subtitle Workshop, at the given time of movie/serials when this happened, and ALL of the lines not shown are among the ones (many in my movie) that had 1ms (one millisecond - 0.001s) PAUSE between two subtitle lines.
In my case not all 1ms-pause-preceded lines were skipped, only SOME of them, si I do not understand this malfunction.
Maybe this Saturday, if I will have mode time, I will try to repeat-watch a movie to check wether or not the same lines are skipped, that is if this malfunction is precise and repeatable or random.
Cheers.

PS - I try toattach one of these subtitles, in Romanian in my case.
LATER EDIT - April 16 - INTOLERABLE, almost 50% of subtitle lines not shown, I REVERT TO 2.0.6. OFW.

[Godmax]

Still no way to deactivate the subtitles for good without playing around with the language settings?

[afss]

Please, let someone write if the subtitles are displayed correctly.

The subtitles seem OK on 2.08 ( in my case)

Does it mean that all lines are displayed? No one is lost?

As i reported some posts ago, SUBTITLE ISSUE NOT RESOLVED.  Every other subtitle is not shown.
I opened the subtitle in Subtitle Workshop, at the given time of movie/serials when this happened, and ALL of the lines not shown are among the ones (many in my movie) that had 1ms (one millisecond - 0.001s) PAUSE between two subtitle lines.
In my case not all 1ms-pause-preceded lines were skipped, only SOME of them, si I do not understand this malfunction.
Maybe this Saturday, if I will have mode time, I will try to repeat-watch a movie to check wether or not the same lines are skipped, that is if this malfunction is precise and repeatable or random.
Cheers.

PS - I try toattach one of these subtitles, in Romanian in my case.

This issue has been bothering me a lot since 2.07 as well.

[LVNDSCAPE]

Again Himedia R&D Team /  Company are NOT FIXING the  Aspect ratio (16: 9) SD 720x576 Issue  which appeared since some Firmware Generations in the past and was how often discussed and requested by your EU / DE Customers to be fixed as a major Issue?
 
This Bug makes the Q5 Pro / Q10 Pro Product unusable in EU Countries with 720x576 NORMAL SD 16:9 TV Aspect Ratios.

Well ,  i am speechless about such lowest Grade Customer Support.
No one cares at Himedia.

Means for me now:

This was the last Hardware i bought of that Company.

I will announce that shitty Customer Service on any DE EU Mediaplayer Hardware & Store Platform who mentions Himedia Q5 Pro  & Q10 Pro and warn people from buying your Products.

This Himedia Company is only shocking me.

Entire Crap.

[futeko.com]

This Bug makes the Q5 Pro / Q10 Pro Product unusable in EU Countries with 720x576 NORMAL SD 16:9 TV Aspect Ratios.

I have sympathy with your general point, and I agree that this should have been fixed.

However the product is far from unusable. You can use any other media player app to play these files.. Kodi, MX Player, VLC etc. Nothing is forcing you to use Himediaplayer, it isn't even integrated into the product interface.

Q5/Q10 Pro is 2 years old and HiMedia continue to produce updates and fix bugs. This demonstrates a good level of after sales support.

[DMD]

This Bug makes the Q5 Pro / Q10 Pro Product unusable in EU Countries with 720x576 NORMAL SD 16:9 TV Aspect Ratios.

I have sympathy with your general point, and I agree that this should have been fixed.

However the product is far from unusable. You can use any other media player app to play these files.. Kodi, MX Player, VLC etc. Nothing is forcing you to use Himediaplayer, it isn't even integrated into the product interface.

Q5/Q10 Pro is 2 years old and HiMedia continue to produce updates and fix bugs. This demonstrates a good level of after sales support.

HiMedia Player is the default player of the device and as such must be updated because it is an integral part of the product, when you buy it.
The fact that you can hinder other optional players, which work worse or better, and for me it works better the Himedia player, does not mean that the problem should not be solved.
I am still firm at fw 2.0.4, where this problem does not occur.

[DancesWithChickens]

Still no way to deactivate the subtitles for good without playing around with the language settings?

That would interest me too.
It's annoying as hell having to navigate through menus every single time a new movie is being watched.

[hjkaye]

Have a minor problem, really not serious, with both the Q5 and Q10, firmware 206 and up, possiibly earlier. when using an HDMI switcher, both a Yamaha high end AV receiver, and a basic switch, this always occurs when you switch to another hdmi source:

1) Switch away from the Himedia box
2) Return back
3) Instead of the app you had open, now showing firefox, with a new tab open.
4) switch away again
5) return,  and there's *another* new firefox tab open.

each time you switch away and back, another new tab. I discovered this when I was testing my setup, and switched back and forth several times without really looking at the screen contents. I ended up with about eight tabs open.

 Very consistent, happens all the time.

[rollingrock]

Have a minor problem, really not serious, with both the Q5 and Q10, firmware 206 and up, possiibly earlier. when using an HDMI switcher, both a Yamaha high end AV receiver, and a basic switch, this always occurs when you switch to another hdmi source:

1) Switch away from the Himedia box
2) Return back
3) Instead of the app you had open, now showing firefox, with a new tab open.
4) switch away again
5) return,  and there's *another* new firefox tab open.

each time you switch away and back, another new tab. I discovered this when I was testing my setup, and switched back and forth several times without really looking at the screen contents. I ended up with about eight tabs open.

 Very consistent, happens all the time.

I have something similar, when trying to play a video from my USB and when I negotiate to the location of the film on the USB and press on it to play, up pops 2 tabs of firefox everytime, one of the firefox tabs need to be closed and the other tab needs be returned back then the movie behind will play in himedia player. Most annoying, does anyone else have this firefox popping up when playing a movie file from a USB source?

[afss]

I emailed Himedia on the external .srt subtitle ramdom loss issue, and apparently they were not aware of it.

I have created a dummy .srt file that can be renamed to any movie name, in order to show the problem starting after 5 seconds.  Please, could somebody using 2.08 test it ? I would like to send it to Himedia after.

[DMD]

I emailed Himedia on the external .srt subtitle ramdom loss issue, and apparently they were not aware of it.

I have created a dummy .srt file that can be renamed to any movie name, in order to show the problem starting after 5 seconds.  Please, could somebody using 2.08 test it ? I would like to send it to Himedia after.

I kindly ask you if you can give me the contact email of HiMedia, I tried to contact them with the e-mail of the official site but I have not been answered.
I would like to warn them of the problem of the aspect ratio in the SD 720x576.

Thank you

[afss]

I emailed Himedia on the external .srt subtitle ramdom loss issue, and apparently they were not aware of it.

I have created a dummy .srt file that can be renamed to any movie name, in order to show the problem starting after 5 seconds.  Please, could somebody using 2.08 test it ? I would like to send it to Himedia after.

I kindly ask you if you can give me the contact email of HiMedia, I tried to contact them with the e-mail of the official site but I have not been answered.
I would like to warn them of the problem of the aspect ratio in the SD 720x576.

Thank you

This is what I have:    export@himedia.cn

I am not sure Futeko is reporting everything that is flagged here, but apparently they were not aware of the subtitle issue.