I think Dune Dropped us like a bad habit. They already have an "upgraded" version Dune HD Pro Vision 4K Solo which has had 3 firmware updates and ZERO for us. Considering that the media player (for me) fails to play Blu-ray folders correctly and the Audio/Video "hiccups for me" when it changes files, chapters... making it unwatchable... This needs to be FIXED! I used to have a zidoo Z10 and I upgraded this and it fails where my old player never did.... ugh. Very Disappointed. I have contacted Dune and I am waiting to hear back...