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Author Topic: Hicontrol V200 - Black Screen on Smartphone  (Read 16525 times)

oktober

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Hicontrol V200 - Black Screen on Smartphone
« on: July 20, 2016, 03:16:12 PM »
Hi,

when i use hicontrol to manage Q5 Pro by my smartphone, all seems works, but i don't have the screen on TV, on my smartphone too.
Smartphone screen is black.
So i can "only":
-  use mouse with my phone
- enter text with my phone
- also i can tap on my phone screen, but with no screen replication on my phone, so is very hard to get correct icon.

anyone has my same issue with and know how i can solve it?

THx

qqq1971

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #1 on: July 20, 2016, 03:36:09 PM »
I have the same with my tablet 2048 x 1536. I think it's resolution problem. With my phone 1920x1080 hicontrol works fine.

pcristi

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #2 on: July 20, 2016, 03:41:10 PM »
+1
Android 5.1.1(1600 x 2560) /Android 6.0.1(1440 x 2560) , when application is restore from background application.

Workaround for me is:
Never press home menu of device running HiControl if HiMedia device is controlling
Always before to open HiControl, check on recent app if HiControl is active and kill if is popup.

I hope HiMedia to fixed soon, but I like more they will fix first HiMediaVideoPlayer microshutter and passthrough for specific situation.

LE @qqq1971, maybe device with FHD display not have problems
« Last Edit: July 21, 2016, 03:10:35 PM by pcristi »

futeko.com

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #3 on: July 20, 2016, 04:11:09 PM »
I have a Moto G here running Android 6.0 and it has no problems.

Screen resolution is 1280x720.

So it could be a resolution related problem.

Would appreciate some more testing.

magnifico

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #4 on: July 20, 2016, 04:25:45 PM »

oktober

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #5 on: July 21, 2016, 10:36:25 AM »
I have a Sony Xperia T3 with 1280x720 screen resolution.
But i Have black screen on my smartphone.
 :(

Timmyboy

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #6 on: July 21, 2016, 11:51:58 AM »
Workaround for me is:
Never press home menu of device running HiControl if HiMedia device is controlling
Always before to open HiControl, check on recent app if HiControl is active and kill if is popup.

I have the same issue, and use a similar workaround - but rather than killing it, I just switch back into that app.

futeko.com

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #7 on: July 21, 2016, 11:55:03 AM »
I have a Sony Xperia T3 with 1280x720 screen resolution.
But i Have black screen on my smartphone.
 :(

In all circumstances or only after leaving app and returning?

And what Android version is it running? It shipped with 4.4.2 originally.

onyxx1995

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #8 on: July 21, 2016, 12:32:57 PM »
Any hope for ios app?

futeko.com

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #9 on: July 21, 2016, 02:01:33 PM »
Any hope for ios app?

I think unlikely (HiControl has existed for several years as an Android app only) but I will add it to the list of feature requests for HiMedia.

onyxx1995

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #10 on: July 21, 2016, 02:17:34 PM »
Thanks futeko.

oktober

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #11 on: July 21, 2016, 02:31:38 PM »
In all circumstances or only after leaving app and returning?

And what Android version is it running? It shipped with 4.4.2 originally.

All circumstamces. Also on restart phone and then run Hicontrol.

My phone is:
Android 4.4.4
Kernel 3.4.0
Build Number 18.1.A.2.25

Tried with previous Hicontrol version => same issue.

Thanks Futeko for your interest.

futeko.com

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #12 on: July 21, 2016, 02:50:14 PM »
All circumstamces. Also on restart phone and then run Hicontrol.

Am surprised. It has generally always worked fine with 4.4. The previous version had a problem with later Android versions, but 4.4 has always been OK.

Must be particular to your phone.

oktober

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #13 on: July 25, 2016, 03:46:03 PM »
Must be particular to your phone.

 >:( Great  >:(

oktober

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Re: Hicontrol V200 - Black Screen on Smartphone
« Reply #14 on: July 26, 2016, 10:52:48 AM »
Yesterday, i tried with another same phone model with same software version (but with different app installed).

Doesn't work.

So, probably, is a per phone model (Sony Xperia T3) issue.
 :(

 

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