futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Fa.Ch on May 19, 2016, 09:23:03 AM

Title: Blutooth compatibility
Post by: Fa.Ch on May 19, 2016, 09:23:03 AM
Hello,

my Bluetooth Headset "Bluedio A" is not recognized by the Q10 (not detected so no pairing possible) .... it was perfect through my old KIII (Amlogic S905)

Bluetooth version: V4.1,
A2DP, AVRCP, HSP, HFP

Title: Re: Blutooth compatibility
Post by: Fa.Ch on May 21, 2016, 07:51:10 AM
Could somebody try the Bluetooth connectivity with a Headset please ?

Futeko,  an idea please ?
Title: Re: Blutooth compatibility
Post by: Timmyboy on May 21, 2016, 01:21:11 PM
I'll try one later when I'm home and let you know, unless someone beats me to it.
Title: Re: Blutooth compatibility
Post by: Fa.Ch on May 21, 2016, 01:34:01 PM
Thx :)
Title: Re: Blutooth compatibility
Post by: kodiloaded on May 21, 2016, 03:12:06 PM
Title: Re: Blutooth compatibility
Post by: Fa.Ch on May 21, 2016, 04:38:09 PM
This one is mine

http://www.amazon.com/dp/B0132LVW0A/ref=twister_B014F8635S?_encoding=UTF8&psc=1

I don't understand... Was working fine with my two old players
Title: Re: Blutooth compatibility
Post by: Timmyboy on May 21, 2016, 05:22:25 PM
Mine are Soundpeats Q9, quite a popular cheap and cheerful option, also bluetooth 4.1 - and they work fine.
Title: Re: Blutooth compatibility
Post by: Fa.Ch on May 26, 2016, 10:36:47 AM
So, I've been able to pair my Headset with the Q10 but I had to get very very closed to the player (in fact my Headset was squarely placed on the reader).

But as soon as I sit on my sofa (2 meters), the link is lost... Is there a range problem with the Bluetooth of the Q10 ?  :o
Title: Re: Blutooth compatibility
Post by: Timmyboy on May 26, 2016, 12:08:01 PM
Not that I've seen. My headset paired happily, sitting approximately 4 to 5 meters away. I did have some issues pairing a PS3 dualshock controller, but was probably a similar distance away and had the controller behind a laptop screen - moving the controller slightly and removing the physical barrier saw it pair fine though.

If you have any other Bluetooth devices you could try and pair those, to identify whether it is your Q10 or your headset struggling.
Title: Re: Blutooth compatibility
Post by: beautyseeker7 on May 26, 2016, 01:17:27 PM
How did you pair the dualshock controller with the q10pro? Please tell me the steps that you followed because i tried to do it but i couldn't
Title: Re: Blutooth compatibility
Post by: Timmyboy on May 26, 2016, 01:30:23 PM
Not especially easy I'm afraid - you can only pair using the 'Sixaxis' app, and to be able to use that the Q10 must be rooted.

More info: http://www.futeko.com/newforum/index.php?topic=872.0
Title: Re: Blutooth compatibility
Post by: Fa.Ch on May 28, 2016, 10:49:59 AM
So, I've been able to pair my Headset with the Q10 but I had to get very very closed to the player (in fact my Headset was squarely placed on the reader).

But as soon as I sit on my sofa (2 meters), the link is lost... Is there a range problem with the Bluetooth of the Q10 ?  :o

I've tested my Bluetooth connectivity with my Headset after FW upgrade, the problem is still there . I got to stay very closed to the player to be able to pair but as soon as I walk away (about 2 meters) the connection is lost... No improvement
Title: Re: Blutooth compatibility
Post by: Timmyboy on May 28, 2016, 10:54:25 AM
Have you tried pairing another device yet?
Title: Re: Blutooth compatibility
Post by: Fa.Ch on May 28, 2016, 05:13:02 PM
Not yet but before Q10 Pro, I was using my Headset with a KIII player (Amlogic S905) and was able to pair & watch full movies without problem.
Title: Re: Blutooth compatibility
Post by: Fa.Ch on May 29, 2016, 05:06:11 PM
Not yet but before Q10 Pro, I was using my Headset with a KIII player (Amlogic S905) and was able to pair & watch full movies without problem.


So I just tested Spotify with my phone first  and with my iPad after and I can listen carefree throughout the apartment and more over 15m distance....
Title: Re: Blutooth compatibility
Post by: Timmyboy on May 29, 2016, 07:50:00 PM
Interesting - it does suggest a potential issue with your Q10 perhaps. Only way to know for sure is to try your headset with another Q10 unfortunately.
Title: Re: Blutooth compatibility
Post by: Fa.Ch on January 31, 2017, 12:19:26 PM
So, I've been able to pair my Headset with the Q10 but I had to get very very closed to the player (in fact my Headset was squarely placed on the reader).

But as soon as I sit on my sofa (2 meters), the link is lost... Is there a range problem with the Bluetooth of the Q10 ?  :o

I've tested my Bluetooth connectivity with my Headset after FW upgrade, the problem is still there . I got to stay very closed to the player to be able to pair but as soon as I walk away (about 2 meters) the connection is lost... No improvement

@FUTEKO: I recently bought another HEADSET and I'm facing the same issue, connectivity is lost as soon as i'm 1 meter far from the player while it works perfectly with my iPad or Android phone with Spotify anywhere in my house to about 10m distance.

I think there is a real problem with bluetooh connectivity and range.

I made an email to myHDplayer-de where I bought the player (amazon.fr) but they don't answer me. The player is still under warranty so I'd like to get a switch. Do I have to wait from the seller or can Futeko help me in this way?

Thx
Title: Re: Blutooth compatibility
Post by: futeko.com on January 31, 2017, 01:29:37 PM
So, I've been able to pair my Headset with the Q10 but I had to get very very closed to the player (in fact my Headset was squarely placed on the reader).

But as soon as I sit on my sofa (2 meters), the link is lost... Is there a range problem with the Bluetooth of the Q10 ?  :o

I've tested my Bluetooth connectivity with my Headset after FW upgrade, the problem is still there . I got to stay very closed to the player to be able to pair but as soon as I walk away (about 2 meters) the connection is lost... No improvement

@FUTEKO: I recently bought another HEADSET and I'm facing the same issue, connectivity is lost as soon as i'm 1 meter far from the player while it works perfectly with my iPad or Android phone with Spotify anywhere in my house to about 10m distance.

I think there is a real problem with bluetooh connectivity and range.

I made an email to myHDplayer-de where I bought the player (amazon.fr) but they don't answer me. The player is still under warranty so I'd like to get a switch. Do I have to wait from the seller or can Futeko help me in this way?

Thx

I don't think there is a general problem with Bluetooth range.

We can't help with warranty if you bought the item from another seller. If you bought it via Amazon then raise it as an claim with them and they will force the issue with your seller.
Title: Re: Blutooth compatibility
Post by: Fa.Ch on January 31, 2017, 01:51:52 PM
Ok thanks
Title: Re: Blutooth compatibility
Post by: HereIsTom on January 31, 2017, 05:47:38 PM
Is it possible to pair two headsets at the same time?
Title: Re: Blutooth compatibility
Post by: Fa.Ch on February 02, 2017, 08:01:23 PM
I lent my headset tonight to a friend who owns a and it works perfectly in bluetooth at over 7m without problem. I asked for a exchange to the seller
Title: Re: Blutooth compatibility
Post by: Fa.Ch on February 13, 2017, 12:00:30 PM
Hello,

had the feedback of myHDplayer-de where I returned my Q10 last week:

"Hello,

we just checked you player with our Bluetooth Components.

We can not figure out an error.

It is working with a couple of meters distance.


Kind Regards"


So my player has no bluetooth problem but can't work with my Headphones. So I have ordered a Zidoo X9s and now my Q10 is for sale, if somebody in France is interested.
Title: Re: Blutooth compatibility
Post by: futeko.com on February 13, 2017, 12:08:26 PM
So I have ordered a Zidoo X9s and now my Q10 is for sale, if somebody in France is interested.

I think you'll be disappointed by the X9S.
Title: Re: Blutooth compatibility
Post by: Fa.Ch on February 13, 2017, 12:17:38 PM

I have 4 work colleagues who bought a Zidoo a few weeks ago and they are totally convinced at the moment. I will have to make up my own mind...
Title: Re: Blutooth compatibility
Post by: futeko.com on February 13, 2017, 01:09:45 PM
My opinion is that Realtek 1295 boxes have more fundamental underlying firmware problems than HiSilicon V200. But I guess it depends what you use the box for. I have a Zidoo X9S and and Eweat R9.
Title: Re: Blutooth compatibility
Post by: laager on September 11, 2020, 08:07:48 AM
OK, it's an old thread but I have a similar problem and from what I can see I have the latest board (no LEDs on the Ethernet port).

Is the Bluetooth connectivity (range) dependent upon the antenna or is that for wifi only?

For what it is worth, I am running without the antenna and wifi is tolerable (hate wifi). However, Bluetooth is woeful. More than 1 - 1.5m away and the connection drops.
Title: Re: Blutooth compatibility
Post by: pcristi on September 11, 2020, 07:40:46 PM
AP6335 share antenna for BT+WiFi AP6335 datasheet (https://download.kamami.pl/p562297-AP6335%20datasheet_V1.3_02102014.pdf).
Title: .
Post by: laager on September 30, 2020, 04:22:04 PM
Antenna reconnected and Bluetooth range is now acceptable.