futeko.com FORUM

Product Support => HiMedia Q5/Q10 4K3D => Topic started by: futeko.com on January 17, 2015, 08:14:59 AM

Title: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on January 17, 2015, 08:14:59 AM
THIS FIRMWARE IS FOR EUROPEAN Q5 4K3D (MANUFACTURED AFTER OCTOBER 2014) ONLY. DO NOT TRY AND FLASH IT TO OTHER REGION Q5 4K3D OR ANY Q10 4K3D.

Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN.

This firmware is pre-installed on all futeko.com Q5 3D4K after 17-JAN-2015.

Installation Instructions:

1. Copy update.zip to the root of a USB pen drive.
2. Insert the USB pen drive into any USB port of the Q5 3D4K.
3. With the Q5 3D4K turned off, use a paper clip or pen to press and hold the the pinhole restore button on the side of the Q5 3D4K (next to the USB ports).
4. While keeping the restore button pressed, turn on the Q5 3D4K.
5. The Q5 3D4K will show an Android droid logo and proceed to upgrade the firmware.
6. The box will auto-reboot when finished.

Download: http://www.mediafire.com/download/68a3g4cpk7a1b7t/Q5_4K3D._17-JAN-2015._FIRMWARE_HMD-1.0.7_FINAL_FUTEKO-EN.zip

Changelog:

1. Fixed Google Browser/spotify music cannot install from Google Play Store (new version uploaded 28-JAN fixing this).
2. Fixed some add ons not work on XBMC/Kodi.
3. User can now install other launcher and set as default.
4. Fixed Youtube output sound, but no image.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL.
Post by: luigimanu on January 17, 2015, 09:47:22 AM
Hello Guys,

even after firmware update still chrome say device not compatible... :-\

Update:
After update XMBC disappeared i need reinstall from KODI web site....
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL.
Post by: futeko.com on January 19, 2015, 04:05:40 PM
I can confirm that Chrome is still no visible in Play Store and will pass this info onto HiMedia.

If you want to install Chrome use the apk here: http://www.futeko.com/newforum/index.php?topic=39.0
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL.
Post by: luigimanu on January 20, 2015, 07:08:49 AM
Hi all,

pls note in the update procedure as above once downloaded firmware zipped file you have to rename to 'update.zip' otherwise firmware will not succed.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL.
Post by: futeko.com on January 20, 2015, 08:12:55 AM
I will post updated zip files for this firmware today, in exactly the same format as previous updates. That will better  clarify the update.zip requirement.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: Loulou on January 21, 2015, 08:11:56 AM
Hi,

Spotify is not compatible in the market and even installed from an apk, it doesn't work, stops as soon as you open it.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on January 21, 2015, 12:08:50 PM
Hi,

Spotify is not compatible in the market and even installed from an apk, it doesn't work, stops as soon as you open it.

Has been passed onto HiMedia. Any more incompatible app reports are welcome.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: luigimanu on January 21, 2015, 03:57:32 PM
Has been passed onto HiMedia. Any more incompatible app reports are welcome.
[/quote]

Ok then as follows a streaming tv on demand app:  it.mediaset.infinitytv.apk
Such app doesn't install from google play but i succeeded by apk install. Once run the program and chosen movie to watch a message appear saying "device is rooted or not original". And won't work. thx in advance.
 
Title: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: PeterFalk on January 24, 2015, 03:39:37 PM
One strange thing, here at Futeko the latest firmware available dated 17. January is named "final". At  German myhdplayer the same (?) firmware is named "beta"...
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: luigimanu on January 27, 2015, 05:10:09 PM
hello,

anybody root the device ?
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on January 28, 2015, 11:56:23 AM
A new version was uploaded today (28-JAN) which fixes Chrome / Spotify not being available in Play Store.

The download link and thread title have not been changed.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: joejon on January 31, 2015, 10:25:31 AM
Now it is possible to install Spotify from the market, but it closes after starting. So Spotify is not working on Q5-4K3D.  :-[
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on January 31, 2015, 10:43:31 AM
Now it is possible to install Spotify from the market, but it closes after starting. So Spotify is not working on Q5-4K3D.  :-[

Noted and passed onto HiMedia.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: looun on February 12, 2015, 08:12:08 PM
I have big problem, android not starting and on constant boot loop.  :'(
I must do hard-reset or flash last firmware on device,after work perfect.
it's happens every 1-3 day.

there is hardware problem?   :(
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: pcristi on February 17, 2015, 09:08:10 PM
Solution for Q5-Quad Core Freeze and Boot Up Issue

Q5-Quad Core not booting up and system freeze.
If you have the same issue, please try the follow.

1. Press down the reset button (Press down once, not to hold). Power off and power on the unit, then you should able to get into the system now.
If this did not work out for you, please upgrade the 1.0.7 firmware under recovery mode (power off unit, hold reset button and power on, will enter the recovery mode)
2. Download the apk from this link (http://www.mediafire.com/download/0jt1gn0886tjsbg/3798C_V3.5.apk), install it.
3. Open System Optimization Tools (new app just intall it on step 2).
4. Reboot the system and done.

source (http://www.nikingstore.com/blog/2014/12/)
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: pcristi on February 18, 2015, 10:59:18 PM
Miracast application disappeared from HMD-1.0.7 FINAL.
Fixing/restored patch here (http://www.mediafire.com/?qamj35q7ok0p4h9)

It doesn't need a new firmware install, just go to SETTINGS - UPGRADE - LOCAL UPGRADE and select the update zip.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: joejon on March 06, 2015, 07:05:57 AM
Hello, are there any good news regarding spotify from Himedia? Because it's still not working on the device.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: looun on March 10, 2015, 10:54:36 AM
Hello, are there any good news regarding spotify from Himedia? Because it's still not working on the device.

try manual download
https://www.spotify.com/it/download/other/
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: joejon on March 12, 2015, 08:44:10 PM
Thanks for your reply. I know that's possible to install manually an older version what is running on the device. But it would be nice to install the latest version from the play store.

Regards joejon
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on March 21, 2015, 07:06:49 PM
hello im new here

hop you can help me i have a himedia q5 quad core
but there is no google playstore and i cant install it
almost all the apps are Chinese
XBMC is not on it ither
and it gets werry hot

I'm very confused

on the web page
they say that it is with google playstore and XBMC . youtube  but its not on my box :'(

is there a firmware i can use on my box

pleas help me

[attachment deleted by admin]
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on March 23, 2015, 09:38:42 AM
hello im new here

hop you can help me i have a himedia q5 quad core
but there is no google playstore and i cant install it
almost all the apps are Chinese
XBMC is not on it ither
and it gets werry hot

I'm very confused

on the web page http://www.himediatech.com/q5iv.html
they say that it is with google playstore and XBMC . youtube  but its not on my box :'(

is there a firmware i can use on my box

pleas help me

You have the Chinese version of the Q5 3D4K. It's different hardware to the European version we sell and not compatible with the European firmware. The product we sell has Play Store and runs all the apps you mention.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on March 28, 2015, 01:30:33 PM
Hello just got my box today
but why is it getting so very hot
.
and why do it make my onkyo not working with hdmi control with my tv. but when I take hdmi out of the box it's OK again
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on March 30, 2015, 05:59:33 PM
Hello admin . Is there a new firmware on the planning ?
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on March 31, 2015, 09:24:43 AM
Hello admin . Is there a new firmware on the planning ?

Yes. I have no fixed release date but there will be new firmware to address the little bugs and also possibly a new launcher.

The box runs warm, but it shouldn't be very hot. It has no fan so the external metal casing is designed to act a bit like a heatsink.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on March 31, 2015, 09:35:52 AM
It gets so hot I can't touch it
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on March 31, 2015, 10:02:44 AM
What are you doing with it when it gets that hot? Does it get hot when turned on but not doing anything?
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on March 31, 2015, 03:32:41 PM
It's when I see a movie
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: looun on March 31, 2015, 07:23:21 PM
Yes. I have no fixed release date but there will be new firmware to address the little bugs and also possibly a new launcher.
fix autowitch fps 50<>60 or 60<>50 hrz , pleeeeeeeease  :'(

The box runs warm, but it shouldn't be very hot. It has no fan so the external metal casing is designed to act a bit like a heatsink.
it's very nice  if there is a  thermal pad  (http://www.himedia-tw.com/product/Q5-cn.html)
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on April 05, 2015, 02:34:14 PM
Sound issue .
When I play movie the sound is lagging . Like there is howls in the audio file
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on April 07, 2015, 09:30:24 AM
Sound issue .
When I play movie the sound is lagging . Like there is howls in the audio file

With a European Q5 4K3D? I ask because you mention in a previous post that you have the Chinese hardware version.

If it's with the European hardware, what file type are you having this problem with? Can you post / email us a sample file so we can test it?
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on April 07, 2015, 10:59:40 AM
Hello . I send the other one back and I bought one from  futeko
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on April 07, 2015, 01:33:31 PM
It's mkv . Iso .
The sound is OK for 20 min then it starts to go wrong like it stops .

Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on April 07, 2015, 02:13:49 PM
It's mkv . Iso .
The sound is OK for 20 min then it starts to go wrong like it stops .

A very unusual problem and I have no explanation for why it might be happening. If it were a specific file/codec type than it might be a bug, but for you to get this behaviour on all files it sounds like a hardware problem. If you email us (mail@futeko.com) we can arrange a return/replacement.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: target5 on April 20, 2015, 12:01:22 PM
Hello admin is the new update also coming for the q5
The audio and all  is fine now I installed the mediawrapper
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on April 20, 2015, 02:23:43 PM
There will be an update to 1.0.8 soon (HiMedia have mentioned April 25th as a possible date).

It will include a new launcher, Kodi 14.2 with wrapper pre-installed, Chrome browser as default browser and a lot of bug fixes. I don't have details of the bug fixes yet.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: luigimanu on May 10, 2015, 07:13:42 PM
Hello guys,

sorry to tell you last 2 days my himedia Q5 freeze on himedia logo... :o
I've tried everything unseccesfully. If i try to enter the recovery mode android robot start 'working' for a while then after 3 secs ERROR message appears...
Don't know how to proceed. Any suggestions ?. Thx in advance for your support.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: futeko.com on May 14, 2015, 11:19:35 AM
Hello guys,

sorry to tell you last 2 days my himedia Q5 freeze on himedia logo... :o
I've tried everything unseccesfully. If i try to enter the recovery mode android robot start 'working' for a while then after 3 secs ERROR message appears...
Don't know how to proceed. Any suggestions ?. Thx in advance for your support.

This was a problem with the very early firmwares. All our boxes sold after ~ Dec 2014 have this fixed.

See the post at the bottom of page 1 of this thread (here: http://www.futeko.com/newforum/index.php?topic=43.msg191#msg191) for how to fix it. You'll only have to follow the instructions once and then the box will be fixed permanently.
Title: Re: Q5 4K3D. 17-JAN-2015. FIRMWARE HMD-1.0.7 FINAL FUTEKO-EN
Post by: luigimanu on May 15, 2015, 09:03:20 AM
Dear Futeko,

i did it yet before posting the comment...it doesn't work...

 :( :( :( :(

Any other suggestion ?

Thx in advance