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Product Support => HiMedia M3 4K3D => Topic started by: skank on June 16, 2015, 07:35:11 AM

Title: M3 problems
Post by: skank on June 16, 2015, 07:35:11 AM
Title: Re: M3 problems
Post by: futeko.com on June 16, 2015, 09:47:18 AM
1. M3 interface is 720p. Q5/Q10 it can be switched to 720p or 1080p in display settings. Video on M3 plays at the correct resolution up to 1080p.
2. Not sure with the one file. A crackling sound might indicate a problem with how the audio is encoded or the M3 is not recognising the format immediately. In Settings - More - Sound try changing the HDMI Output setting to something other than auto. If you're using passthrough this may get rid of any problem caused by no immediate recognition of the format.
3. Some add-ons won't play nicely with himediawrapper. The default watched indicator doesn't work with the wrapper either. HiMedia know about it but it's more a bug/drawback of kodi, they need to fix the way media is marked as watched when using an external player. It's broken in kodi. In general where add-ons don't like the wrapper you can install a second instance of Kodi in the form of SPMC. http://spmc.semperpax.com/ So you'll have one Kodi with wrapper and one without for troublesome add-ons.
4. 3D ISO on the Q5/Q10 starts playing at 720p rather than 1080p so needs switching to 1080p each time. It might not be a big with the M3, which uses a different chipset and different base firmware.
Title: Re: M3 problems
Post by: skank on June 16, 2015, 10:03:03 AM
1) M3 is Always 720p ? Why is that? If i knew that i would get the Q5 instead... since M3 plays video as well in 1080, you suspect differently in gui
Can you please make us able to switch to 1080 instead of 720.. covers look washed out on 90 inch screen..
Why was this chosen?

2)It is set to auto now indeed, but isnt this passthrough? How do i make sure it is set to passthrough?

3) Trakt is really important to me, it keeps auto track of what you watch and you can rate movies and stuff
a second kodi instance doenst help either , since you have to play the movie before its able to rate
and i need wrapper to play it so..
this trakt addon is differently from what kodi sets as watched..
Can you please look into it? Report it to himedia? They have a look?

4)Ah i see , well advantage then over Q5
Title: Re: M3 problems
Post by: futeko.com on June 16, 2015, 04:22:26 PM
1) M3 is Always 720p ? Why is that? If i knew that i would get the Q5 instead... since M3 plays video as well in 1080, you suspect differently in gui
Can you please make us able to switch to 1080 instead of 720.. covers look washed out on 90 inch screen..
Why was this chosen?

2)It is set to auto now indeed, but isnt this passthrough? How do i make sure it is set to passthrough?

3) Trakt is really important to me, it keeps auto track of what you watch and you can rate movies and stuff
a second kodi instance doenst help either , since you have to play the movie before its able to rate
and i need wrapper to play it so..
this trakt addon is differently from what kodi sets as watched..
Can you please look into it? Report it to himedia? They have a look?

4)Ah i see , well advantage then over Q5

1. M3 renders the interface at 720p. If you choose 1080p in settings it is upscaled. The output is whatever you set it to in settings and video is played at whatever you set it to in settings. I will talk to Himedia tomorrow about why the Q5/Q10 have a setting for changing interface resolution and M3 does not.

2. For HDMI passthrough the HDMI setting is best set to RAW. Then HBR degrade should be set to 5.1 or 7.1 depending on your setup.

3. I will report it.
Title: Re: M3 problems
Post by: skank on June 16, 2015, 06:53:37 PM
1) are you talking about settings in himedia or in kodi? In kodi i cant change resolution in settings

2) clear now, thx , will adjust it.

3) thx mate
Title: Re: M3 problems
Post by: skank on June 17, 2015, 02:04:56 PM
Hi,

Did you get any respons for the 720p Gui?
Reported trakt problem?

Thx
Title: Re: M3 problems
Post by: futeko.com on June 17, 2015, 03:29:18 PM
Not yet, sorry. It's difficult sometimes talking to Himedia because of the time difference.

By 12pm tomorrow guaranteed.
Title: Re: M3 problems
Post by: skank on June 17, 2015, 03:41:15 PM
Ok no problem
I understand.
Thx for reporting
Title: Re: M3 problems
Post by: futeko.com on June 18, 2015, 10:09:21 AM
Interface on M3 should be 1080p (or whatever resolution in main Android settings). Same as Q5/Q10. I have sent photos of the reported difference (720p vs 1080p) between Q10 and M3 in Kodi System Info and Himedia are passing it on to their engineering team.

There is no interface resolution switch in the later Q5/Q10 firmwares, I was wrong about that. Interface is always rendered at the main Android setting resolution.

If the M3 is set to 1080p then the actual output is always 1080p in Kodi regardless of what Kodi reports, so this problem could be just Kodi misreporting resolution?

For the trakt problem, exactly what should I install to replicate it?
Title: Re: M3 problems
Post by: skank on June 18, 2015, 10:22:02 AM
Title: Re: M3 problems
Post by: skank on June 22, 2015, 09:12:55 AM
Here's a pic of the 720p interface
Like i said, its hard to see it on pic, but in real life the covers lack sharpness

Any news from himedia about it?
How about the trakt addon?

[attachment deleted by admin]
Title: Re: M3 problems
Post by: futeko.com on June 22, 2015, 09:59:30 AM
It's a national holiday in China today. I will talk to them tomorrow.
Title: Re: M3 problems
Post by: skank on June 22, 2015, 10:47:34 AM
Ok thx
Title: Re: M3 problems
Post by: skank on June 22, 2015, 11:04:37 AM
Another question

I got beta 1 installed now, but beta 2 is out
(have mediawrapper installed too)

Can i just overwrite kodi? without touching wrapper, so that everything in kodi is not reset?
Or do i have to start over from rewriting firmware? :(
Title: Re: M3 problems
Post by: futeko.com on June 22, 2015, 12:31:08 PM
Installing a more recent version of Kodi 15 should leave both your library and himediawrapper intact.

I've just tested it going from 17/6 nightly to 22/6 nightly and that's how it worked here.
Title: Re: M3 problems
Post by: skank on June 22, 2015, 12:55:24 PM
Just overwrite it? or delete it first?
On windows if you delete, the profile polder is intact.. i'm not sure with android
Title: Re: M3 problems
Post by: futeko.com on June 22, 2015, 01:56:34 PM
I just installed the new version without doing anything else.

I would suggest doing a backup first if you want to be sure. http://kodi.wiki/view/Add-on:Backup
Title: Re: M3 problems
Post by: skank on June 22, 2015, 01:59:19 PM
ok good: ty
Title: Re: M3 problems
Post by: futeko.com on June 23, 2015, 10:41:03 AM
Himedia are looking at why Kodi reports 720p. Fixing it will not be very quick, it will be a case of waiting for a firmware update.

For Trakt, it seems to be a problem with Trakt and how it handles external players (playercorefactory) more than the M3. It will require a fix from Trakt. All Android boxes which use an external player in Kodi will have the same problem.
Title: Re: M3 problems
Post by: skank on June 23, 2015, 10:42:18 AM
Himedia are looking at why Kodi reports 720p. Fixing it will not be very quick, it will be a case of waiting for a firmware update.

For Trakt, it seems to be a problem with Trakt and how it handles external players (playercorefactory) more than the M3. It will require a fix from Trakt. All Android boxes which use an external player in Kodi will have the same problem.

But they will fix it with firmware update for 720p?

Ok with trakt, i will ask creator.
Title: Re: M3 problems
Post by: skank on July 07, 2015, 03:04:46 PM
any news so far about gui issue?

About the trakt addon.
-> They (maker of addon and kodi devs) say if the addon is working in kodi, then nothing is wrong with addon
Since it is working in kodi, guess thats it
However, if i use himediawrapper, its not working anymore

Can you pass this too pls?
Title: Re: M3 problems
Post by: skank on July 10, 2015, 09:17:39 AM
futeko
Title: Re: M3 problems
Post by: futeko.com on July 10, 2015, 02:52:14 PM
We await new firmware.

The trakt problem is probably a problem with all external players called from kodi. But himedia are aware and are looking at it. If there is a workaround they will implement it.
Title: Re: M3 problems
Post by: skank on July 10, 2015, 03:19:33 PM
We await new firmware.

The trakt problem is probably a problem with all external players called from kodi. But himedia are aware and are looking at it. If there is a workaround they will implement it.

Very cool
thx!
Title: Re: M3 problems
Post by: skank on July 30, 2015, 10:59:52 AM
I have another very annoying thing

i get an annoying message in kodi "swipe down from the top to exit full screen"
 I can get rid of it for a second when pressing volume button, but seconds later its back.
 How do i get rid of it permanently?

Title: Re: M3 problems
Post by: futeko.com on July 30, 2015, 03:15:46 PM
That is annoying. I agree.

If you use a USB mouse to swipe down (click and drag) it will disappear and not come back.
Title: Re: M3 problems
Post by: skank on July 30, 2015, 07:22:36 PM
Think its gone.. Thx
Hope himedia will resolve other issues soon
Title: Re: M3 problems
Post by: skank on August 28, 2015, 04:18:56 PM
We await new firmware.

The trakt problem is probably a problem with all external players called from kodi. But himedia are aware and are looking at it. If there is a workaround they will implement it.

Futeko? No news of new firmware?
that solves all problems? still no 1080 gui
Title: Re: M3 problems
Post by: skank on September 02, 2015, 02:03:07 PM
Not much respons?
Title: Re: M3 problems
Post by: futeko.com on September 07, 2015, 09:26:23 AM
We await new firmware.

The trakt problem is probably a problem with all external players called from kodi. But himedia are aware and are looking at it. If there is a workaround they will implement it.

Futeko? No news of new firmware?
that solves all problems? still no 1080 gui

Hopefully new M3 / Q5 / Q10 4K3D firmware at the end of this week.
Title: Re: M3 problems
Post by: skank on September 07, 2015, 10:25:11 AM
Great
Hopefully 1080p kodi gui and trakt problem fixed for m3

For q5 hopefully audio drop fixed, then i'll buy one
Title: Re: M3 problems
Post by: futeko.com on September 07, 2015, 03:50:51 PM
Great
Hopefully 1080p kodi gui and trakt problem fixed for m3

For q5 hopefully audio drop fixed, then i'll buy one

I've been told that Q5/Q10 audio dropout has been fixed. Not sure yet about the rest.
Title: Re: M3 problems
Post by: skank on September 08, 2015, 08:00:31 AM
i hope so