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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: PJDavis1970 on July 23, 2016, 09:47:35 PM
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Since installing 1.0.5 I can't watch anything. Movies playing will be fine for 5 minutes then lag out and it keeps happening. Movies on nas. Tv connected to network plays fine. Q10 played fine over network until 1.0.5 update. I really have had enough of this box. I have had it since release and it's never worked as advertised..always same excuses..being worried on..coming in next firmware update..fine fixed 10bit uhd playback bit now I can't watch fuck all. 140 quid for something unfit for purpose.
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Since installing 1.0.5 I can't watch anything. Movies playing will be fine for 5 minutes then lag out and it keeps happening. Movies on nas. Tv connected to network plays fine. Q10 played fine over network until 1.0.5 update. I really have had enough of this box. I have had it since release and it's never worked as advertised..always same excuses..being worried on..coming in next firmware update..fine fixed 10bit uhd playback bit now I can't watch fuck all. 140 quid for something unfit for purpose.
You tried a full re-install using the pin procedure? This is the first thing to do.
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Yes.
Even went back to 1.0.3 which is fine. Iv pretty much had it with this box. Why sell something that is unfit for purpose
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Videos are playing fine for me, they have been playing fine with every firmware.
But i'm having mp3 playback issues with KODI.
About 5 seconds before a song is about to end and the next song is about to play, playback gets very shortly interrupted.
It's a very short interruption, but still audible and annoying.
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Videos are playing fine for me, they have been playing fine with every firmware.
But i'm having mp3 playback issues with KODI.
About 5 seconds before a song is about to end and the next song is about to play, playback gets very shortly interrupted.
It's a very short interruption, but still audible and annoying.
Are you playing video over network or from internal drive?
I found videos from internal drive were fine but videos over network would not play correctly. Jumpy as hell.. constant judders and pauses..
Not an issue at all now I have 1.0.3 back on there.
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I found videos from internal drive were fine but videos over network would not play correctly. Jumpy as hell.. constant judders and pauses..
Not an issue at all now I have 1.0.3 back on there.
Sounds like a network packet buffering which got lost during the 1.05 update.
What are you using: SAMBA,(NFS, DLNA)? This may help finding the cause.
Brand and model NAS used may also help as apparently not everybody using a NAS is having this problem?
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Videos are playing fine for me, they have been playing fine with every firmware.
But i'm having mp3 playback issues with KODI.
About 5 seconds before a song is about to end and the next song is about to play, playback gets very shortly interrupted.
It's a very short interruption, but still audible and annoying.
Are you playing video over network or from internal drive?
I found videos from internal drive were fine but videos over network would not play correctly. Jumpy as hell.. constant judders and pauses..
Not an issue at all now I have 1.0.3 back on there.
Internal HDD.
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Videos are playing fine for me, they have been playing fine with every firmware.
But i'm having mp3 playback issues with KODI.
About 5 seconds before a song is about to end and the next song is about to play, playback gets very shortly interrupted.
It's a very short interruption, but still audible and annoying.
Are you playing video over network or from internal drive?
I found videos from internal drive were fine but videos over network would not play correctly. Jumpy as hell.. constant judders and pauses..
Not an issue at all now I have 1.0.3 back on there.
Internal HDD.
I don't get any issues with internal drive. It only seems to be when streaming through ethernet.
Before anyone says its my network then I must point out after reinstalling 1.0.3 it all works fine. Its as if they have borked the networking in firmware 1.0.5
Also after seeing this
Changelog (1.0.6 bugfix):
1. LED display showing"----" fixed
2. The box die in certain time when play HDR fixed
It has me wondering if they have borked the networking. Considering the usual amount of time we have to wait for a firmware update for them to suddenly release this with "ONLY" those 2 monitor fixes it makes me wonder... 1. there were other issues which have not been listed there and they don't want to mention. 2. if they can screw up LED code while making the changes they did in 1.0.5 then clearly it is possible they could have messed up networking.
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But i'm having mp3 playback issues with KODI.
About 5 seconds before a song is about to end and the next song is about to play, playback gets very shortly interrupted.
It's a very short interruption, but still audible and annoying.
Jumping over songs with MP3 is a real challenge. The only way for a music player to achieve this is advanced buffering and gluing the streams together.
If not the output stream is interrupted and many AMP's will do a new handshake then to detect the format of the new audio stream. This often results in a very short hiccup. The brand and type of AMP may produce different experiences.
I have seen very few music players doing this correctly and a lot with similar problems (end is missing, start is missing etc). HW based players do a better job here (mostly). Using myself Total Commander for the time being to play music files (as strange as that may seem). Waiting for Himedia to address the various audio flaws present in the Music Player.
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I don't get any issues with internal drive. It only seems to be when streaming through ethernet.
Before anyone says its my network then I must point out after reinstalling 1.0.3 it all works fine. Its as if they have borked the networking in firmware 1.0.5
Also after seeing this
Changelog (1.0.6 bugfix):
1. LED display showing"----" fixed
2. The box die in certain time when play HDR fixed
It has me wondering if they have borked the networking. Considering the usual amount of time we have to wait for a firmware update for them to suddenly release this with "ONLY" those 2 monitor fixes it makes me wonder... 1. there were other issues which have not been listed there and they don't want to mention. 2. if they can screw up LED code while making the changes they did in 1.0.5 then clearly it is possible they could have messed up networking.
The problem with your theory is that there are thousands of Q5/Q10 Pro users, with only you having this 1.0.5 networking problem (at least as far as I can see via forum/email). Our 1.0.5 FW package has been downloaded > 1,300 times and we are only one source for this firmware. The HiMedia support page will have had a lot more.
Do you have the same problem with 1.0.6?
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Do you have the same problem with 1.0.6?
Will try 1.0.6 tonight when I get home and let you know.
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Jumping over songs with MP3 is a real challenge. The only way for a music player to achieve this is advanced buffering and gluing the streams together.
If not the output stream is interrupted and many AMP's will do a new handshake then to detect the format of the new audio stream. This often results in a very short hiccup. The brand and type of AMP may produce different experiences.
I have seen very few music players doing this correctly and a lot with similar problems (end is missing, start is missing etc). HW based players do a better job here (mostly). Using myself Total Commander for the time being to play music files (as strange as that may seem). Waiting for Himedia to address the various audio flaws present in the Music Player.
This is the first box i'm having this issue with.
I've been using KODI/XBMC for 11 years...
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Ok so this is what I have done.
Tested by installing these version. All installs via USB and button.
Installed 1.0.5 : going wrong
Installed 1.0.3 : fine
Installed 1.0.6 : fine.
Just to confirm I went back
Installed 1.0.5 : going wrong
Installed 1.0.6 : fine.
Seems there was more broken than they claim in release notes for 6 hence urgent fix.
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I can confirm this
I also have stuttering while playing mp3s
1.03 Works Fine
1.05 stuttering and Network Problems with my nas , stop playing while watching movies or series
I have a wd my clloud ex4
I also have this Resolution problem, every time tue box restarts my Res Set back to 720p50, i can Change to full Res without Problems
But after shutdown it Set it back to 720p50
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I also had the 720p50 issue after resets
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It is not uncommon that with a major release some things get broken as side-effects requiring a bug-fix release on top of it. Not reporting all glitches is not uncommon either unfortunately. Most commercial products (and KODI) use Beta versions and next Release Candidates to find those glitches before a final release.
As long as Himedia brings out a bug-fix releases quick enough that is very acceptable from my point of view. Openly reporting all fixes included would highly be appreciated.
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Ok so this is what I have done.
Tested by installing these version. All installs via USB and button.
Installed 1.0.5 : going wrong
Installed 1.0.3 : fine
Installed 1.0.6 : fine.
Just to confirm I went back
Installed 1.0.5 : going wrong
Installed 1.0.6 : fine.
Seems there was more broken than they claim in release notes for 6 hence urgent fix.
OK. Possible. I'd have expected more feedback about it though.
Good that 1.0.6 has fixed it.
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It is not uncommon that with a major release some things get broken as side-effects requiring a bug-fix release on top of it. Not reporting all glitches is not uncommon either unfortunately. Most commercial products (and KODI) use Beta versions and next Release Candidates to find those glitches before a final release.
As long as Himedia brings out a bug-fix releases quick enough that is very acceptable from my point of view. Openly reporting all fixes included would highly be appreciated.
Thats what QA regression testing is for :)
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Ok so this is what I have done.
Tested by installing these version. All installs via USB and button.
Installed 1.0.5 : going wrong
Installed 1.0.3 : fine
Installed 1.0.6 : fine.
Just to confirm I went back
Installed 1.0.5 : going wrong
Installed 1.0.6 : fine.
Seems there was more broken than they claim in release notes for 6 hence urgent fix.
OK. Possible. I'd have expected more feedback about it though.
Good that 1.0.6 has fixed it.
Yes it is good that its fixed. However the ghosting issue has reappeared in 1.0.6. I had this problem in the first 2 firmwares. I appears when there are dark areas on the screen. For example in a movie if someone has a black jacket on and they move you see like ghosting in those areas.
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not only an issue with 1.0.5, but i'll post it here anyway:
Internal HDD is shown as "sda1".
Connect external HDD via USB, it is shown as "sdb1".
Makes sense - the internal SATA connection should always be prioritized.
But:
Boot up Q10 Pro with internal HDD and external HDD:
Internal HDD is shown as "sdb1"
External HDD is shown as "sda1".
Not only does that not make sense, it is problematic, e.g. for KODI.
Sources/library paths do not work anymore, when updating library with paths changed, library items get deleted.
Fix this plz.
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not only an issue with 1.0.5, but i'll post it here anyway:
Internal HDD is shown as "sda1".
Connect external HDD via USB, it is shown as "sdb1".
Makes sense - the internal SATA connection should always be prioritized.
But:
Boot up Q10 Pro with internal HDD and external HDD:
Internal HDD is shown as "sdb1"
External HDD is shown as "sda1".
Not only does that not make sense, it is problematic, e.g. for KODI.
Sources/library paths do not work anymore, when updating library with paths changed, library items get deleted.
Fix this plz.
This is an Android thing and reported before. It is not easy to get this fixed. Only OpenElec does not have the problem and even gives Volume Labels.
Android assigns interfaces on a first come bases. So your drives apparently activate at the same time. Also for multiple USB-drives "sdb1, sdb2 etc".
I am using a Docking Bay plus an Internal HDD myself. The Docking Bay is always the slowest and gets assigned to "sdb1" always.
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Quote PJDAvis:
Yes it is good that its fixed. However the ghosting issue has reappeared in 1.0.6. I had this problem in the first 2 firmwares. I appears when there are dark areas on the screen. For example in a movie if someone has a black jacket on and they move you see like ghosting in those areas.
I also have seen some ghosting in a couple of videos, also on darker areas/image. It also appears when the image is mostly darker and some lighter object (like a face or white cloth or lightbulb) appears , and it pulls and leaves a ghost image as it moves. Has Himedia aknowledge from this yet?
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Quote PJDAvis:
Yes it is good that its fixed. However the ghosting issue has reappeared in 1.0.6. I had this problem in the first 2 firmwares. I appears when there are dark areas on the screen. For example in a movie if someone has a black jacket on and they move you see like ghosting in those areas.
I also have seen some ghosting in a couple of videos, also on darker areas/image. It also appears when the image is mostly darker and some lighter object (like a face or white cloth or lightbulb) appears , and it pulls and leaves a ghost image as it moves. Has Himedia aknowledge from this yet?
This was a problem I noticed when the Q10 was first release. Firmware 1.0.3 fixed the issue for me however they have no reintroduced it.
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This was a problem I noticed when the Q10 was first release. Firmware 1.0.3 fixed the issue for me however they have no reintroduced it.
May I suggest you to make a FW 1.0.6 bug report for this specifically. That way you it will get the attentions it deserves.
Would do it myself if had seen it and could reproduce to test.
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My conclusion as of today with FW 1.06:
Setting of YCbCr420 10Bit ist possible (under 2160p / 60Hz)
But....with this setting I get no video signal from the started Video, Audio is OK.
If I switch to 1080p and YCbCr420 10Bit it works. But this is not the capability I bought the Himedia for.
Therefore I`ve the choice to see the video signal on my Panasonic4K under 8Bit (means no HDR), or swichting to 10Bit (means HDR) but have no video signal.
To check the problem from the TV side, I`ve switched the Input signal at TV in a compatible mode (means without HDR capability). I see the Himedia video signal at once.
I guess the 10Bit signal sent from Himedia is not correct.
It looks like, Himedia get`s the setting to 10Bit working, but nothing behind it?
I have still the same problem > see next paragraph: In memory...
Can anybody really confirm, that genuine 10Bit/HDR videos under 2160p/60hz will played and shown in HDR on his TV?
In memory my post concerning 10Bit/HDR Video signal with the first Firmware (Box delivery):
I`m wondering that I can`t set it to YCbCr420 10Bit but to 8 Bit.
If I try to change the settings to 10 Bit, the screen comes back in some seconds with the old setup, means 8 Bit.
My TV is the brandnew Panasonic DXW904 with UHD Premium certificate and HDR (HDMI cable is certified for 4K, HDR also). Therefore I should do it.
For my point of view I must set 10 Bit to see HDR.
Additional Infos:
Tested with the HDMI cable out of the box also, same result.
Checked the TV specs: (see enclosure) > should no problem at all.
At the box:
Changed the custom display format to 1080p (several Hz) > it works, 10 Bit possible
If I go back to 2160P > only 8 Bit possible
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With FW 1.05 / 1.06 can anybody really confirm, that genuine 10Bit/HDR videos under 2160p/60hz will played and shown in HDR on his TV?
My conclusion as of today with FW 1.06:
Setting of YCbCr420 10Bit ist possible (under 2160p / 60Hz)
But....with this setting I get no video signal from the started Video, Audio is OK.
If I switch to 1080p and YCbCr420 10Bit it works. But this is not the capability I bought the Himedia for.
Therefore I`ve the choice to see the video signal on my Panasonic4K under 8Bit (means no HDR), or swichting to 10Bit (means HDR) but have no video signal.
To check the problem from the TV side, I`ve switched the Input signal at TV in a compatible mode (means without HDR capability). I see the Himedia video signal at once.
I guess the 10Bit signal sent from Himedia is not correct.
It looks like, Himedia get`s the setting to 10Bit working, but nothing behind it?
I have still the same problem > see next paragraph: In memory...
Can anybody really confirm, that genuine 10Bit/HDR videos under 2160p/60hz will played and shown in HDR on his TV?
In memory my post concerning 10Bit/HDR Video signal with the first Firmware (Box delivery):
I`m wondering that I can`t set it to YCbCr420 10Bit but to 8 Bit.
If I try to change the settings to 10 Bit, the screen comes back in some seconds with the old setup, means 8 Bit.
My TV is the brandnew Panasonic DXW904 with UHD Premium certificate and HDR (HDMI cable is certified for 4K, HDR also). Therefore I should do it.
For my point of view I must set 10 Bit to see HDR.
Additional Infos:
Tested with the HDMI cable out of the box also, same result.
Checked the TV specs: (see enclosure) > should no problem at all.
At the box:
Changed the custom display format to 1080p (several Hz) > it works, 10 Bit possible
If I go back to 2160P > only 8 Bit possible