Zidoo X10 due 13-JUN

[Djinn]

I am sure Zidoo are working in the background to investigate the issue and will respond in full when they have a complete answer.

I'm not sure, because Zidoo (mirror or freeroc, they are tech supporters) post in their forums  when they're interested in an issue reported by users (they say 'we will investigate it' or something similar). There is no 'official' reply in that thread.

Could you get in touch with them? It seems most users are ignored (including me), but you, as a reseller, perhaps you won't be ignored. As you do with Himedia. This is important for me, because I'd like to use this box not only as a media player, as a mini computer too (for gaming/browsing the web...)

Some users think this issue requires a Realtek SDK fix. It's not easy to fix.

Thanks.

[Djinn]

I am sure Zidoo are working in the background to investigate the issue and will respond in full when they have a complete answer.

Futeko, I have news... and are not good.

I've PMed a Zidoo engineer explaining the issue discovered by the skilled user in that forum. He told me that 'it's a media player' and that's all. That is, he has recognised the issue, but he's not willing to fix it. Right after he has locked the thread (check again the thread if you don't believe me). End of story.

I'm sorry to say I cannot trust a company which is not listening to users.

Anyway, thanks for your replies.

[futeko.com]

Well.. it is primarily a media player and this problem is not apparent when playing media. I can see their point.

[Djinn]

Well.. it is primarily a media player and this problem is not apparent when playing media. I can see their point.

Probably you're right, but I think this is not a 'polite way' to solve things (locking threads). And I'm fortunate for not to be banned (I'm user 'boblo' there). I think customers and potential customers deserve a better support. After all, we pay to have devices working properly. And it's likely this problem is not present on HiMedia/Egreat devices (competition) if is chipset-related. Well, they will know...

[Djinn]

Hello,

I'd like to know what keyboard layout has the Rii remote included with this bundle. Could the customer select a specific country for keyboard layout in the order? If so, what layouts are available?

Thanks

[futeko.com]

Hello,

I'd like to know what keyboard layout has the Rii remote included with this bundle. Could the customer select a specific country for keyboard layout in the order? If so, what layouts are available?

Thanks

It's US QWERTY. That's the only layout available.