futeko.com FORUM

Ongoing Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: pepepapa on February 13, 2020, 10:22:42 AM

Title: no updates
Post by: pepepapa on February 13, 2020, 10:22:42 AM
Hello everyone, the truth is that there have been no updates for the q10 pro himedia for a long time and I wonder if it could be because they are going to abandon their development, a new model will replace it, or there is simply no margin of improvement? thanks to who can clarify it to me
Title: Re: no updates
Post by: pepepapa on February 13, 2020, 11:56:29 AM
Could they be working on another version of Android? pie for example?
Title: Re: no updates
Post by: maelor on February 13, 2020, 11:57:33 AM
Yes, we appear to have been abandoned and I, for one, will not be buying any HiMedia products again  >:( !
Title: Re: no updates
Post by: stl on February 13, 2020, 01:16:40 PM
We can't expect to continue to have new firmware with new features but the device is still being sold new and the bugs should be fixed, like the no shutting down bug among others.
Title: Re: no updates
Post by: Henry_NL on February 13, 2020, 08:18:49 PM
The firmware development for this media player is dead, expect no further support from himedia. See also my recent posts in the official firmware thread.
Title: Re: no updates
Post by: maelor on February 14, 2020, 11:13:18 PM
... but the device is still being sold new ...

Exactly!!! And is anyone telling people that they are buying a "dead" piece of equipment  >:( ???
Title: Re: no updates
Post by: futeko.com on February 17, 2020, 09:13:02 AM
... but the device is still being sold new ...

Exactly!!! And is anyone telling people that they are buying a "dead" piece of equipment  >:( ???

We haven't sold Q10 Pro for about 10 months. One of the big reasons we switched to selling Zidoo is that Zidoo offer better firmware with ongoing support.
Title: Re: no updates
Post by: maelor on February 17, 2020, 11:12:45 AM
We haven't sold Q10 Pro for about 10 months....

I didn't say that YOU were selling it! HiMedia products are still on sale on several web sites, including Amazon!
Title: Re: no updates
Post by: futeko.com on February 17, 2020, 11:25:49 AM
Since it's our forum I thought it needed clarification.