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Old Product Support => HiMedia Q5/Q10 4K3D (2014 Generation) => Topic started by: kairi033 on December 12, 2016, 03:43:53 AM

Title: Q5 and Transcend 1tb hard drive
Post by: kairi033 on December 12, 2016, 03:43:53 AM
Good day guys,

i just bought this 1tb external hdd (transcend storejet 25h3) and when i plugged it to my himedia q5 the himedia can't detect the drive. I tried to look at the default file explorer but there is no drive letter for it and I also tried to look at it using es file explorer but it only shows 0% and blank space. I tried it windows computer and its pre-formated via ntfs file system with utilities inside. does this drive incompatible with android os or am I doing something wrong?   :(

Title: Re: Q5 and Transcend 1tb hard drive
Post by: futeko.com on December 29, 2016, 01:24:41 PM
I see no reason why it wouldn't work based on your description.

I would try reformatting it. GPT partition table and NTFS file system.