futeko.com FORUM
Old Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Robertjan88 on June 29, 2016, 11:40:56 AM
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I am planning to buy the HiMedia Q5 PRO, but noticed it still has some issues with a type of content I am playing a lot.
Is there a planned fix for the frame skips and microstutters present at resolutions below 1920x1080 (like 720p and 1920x800 as in a re-encoded 2.40:1 aspect ratio MKV) when playing content in 23.976?
Till they release this fix, would it possible to just set the player to 24.000 to fix this? Even when the content is 23.976?
Thanks! :)
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I just set the player to 1080p/60.
It plays everything smooth,and I actually don't miss the 23.976fps setting..As 60fps looks perfect and no soap opera effect..
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There are two issues here which I think you are confusing.
1. For content that isn't 1080p (1080 horizontal resolution) or 4K, auto framerate switching (i.e 60/50Hz to 23.976Hz or 24Hz) doesn't work in current firmware. Most TV's don't support 23.976 or 24Hz for 720p but what some other products (e.g. Popcorn Hour) do is upscale 720p24 to 1080p24. In the short term this is likely to be what Himedia do with Q5/Q10 Pro. Longer term they are also looking at native 720p24 output, but this requires more work from the chipset manufacturer, HiSilicon.
2. Some customers have reported more general 'microstuttering' for all 23.976 content. This is still somewhat contentious and seems to depend on your TV/projector. Some customers with excellent equipment do not notice this at all, whereas some with similarly excellent equipment see it as a big problem. HiMedia are collecting data and will work to improve this too.
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I for several weeks used 1080p/60Hz and thought that everything was smooth, but it is not!
Too in 1080p/60Hz there are Microstutters!
I finally realized that, when I was able to compare the new Pro with the elder Q5, which really plays it nearly 100% stutter free.
It is not 100% but very near.
Meanwhile I am using a player, that does it 100% stutter free, but this is a bit more expensive, compared to the Himedia Players.
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What is version firmware install/use on Q5 4K3D for this period?
Q5, which really plays it nearly 100% stutter free.
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There are two issues here which I think you are confusing.
1. For content that isn't 1080p (1080 horizontal resolution) or 4K, auto framerate switching (i.e 60/50Hz to 23.976Hz or 24Hz) doesn't work in current firmware. Most TV's don't support 23.976 or 24Hz for 720p but what some other products (e.g. Popcorn Hour) do is upscale 720p24 to 1080p24. In the short term this is likely to be what Himedia do with Q5/Q10 Pro. Longer term they are also looking at native 720p24 output, but this requires more work from the chipset manufacturer, HiSilicon.
2. Some customers have reported more general 'microstuttering' for all 23.976 content. This is still somewhat contentious and seems to depend on your TV/projector. Some customers with excellent equipment do not notice this at all, whereas some with similarly excellent equipment see it as a big problem. HiMedia are collecting data and will work to improve this too.
I recently bought a Samsung KS8000 4k TV. When I put the player on 1080p 60HZ or 4k 60HZ will I be able to always play without the above problems? Can I leave the player always in 4k 60HZ and still play the 1080p and 720p properly? At the moment I have my 2TB external powered HDD directly connected to my TV, hover since a couple of days the build in player keeps indexing. I think this has to do with the fact that I have over 800 folders (1400GB) with files on the HDD. Not sure though, but I want to mke sure the HiMedia will be able to manage this and playback as great as my TV does when playing it from the HDD directly
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No Problem, Robert, I have nearly 20TB on four HDDs, that are easily managed by all Himedia players.
I use a case from Fantec.
pcristi, I always was using the latest original Firmwares for the players (Q5 4k and Q10 Pro).
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I recently bought a Samsung KS8000 4k TV. When I put the player on 1080p 60HZ or 4k 60HZ will I be able to always play without the above problems? Can I leave the player always in 4k 60HZ and still play the 1080p and 720p properly?
Customer experience differs. It's down partly to perception (exactly what each person's eyes see is not the same) and maybe also some hardware plays better with Q5/Q10 Pro than others. It's broadly the same for all media playback products. I think you'll be fine with that TV.
In general people are happy with Q5/Q10 Pro and those little niggles that do exist will be fixed/improved by HiMedia.
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I recently bought a Samsung KS8000 4k TV. When I put the player on 1080p 60HZ or 4k 60HZ will I be able to always play without the above problems? Can I leave the player always in 4k 60HZ and still play the 1080p and 720p properly?
Customer experience differs. It's down partly to perception (exactly what each person's eyes see is not the same) and maybe also some hardware plays better with Q5/Q10 Pro than others. It's broadly the same for all media playback products. I think you'll be fine with that TV.
In general people are happy with Q5/Q10 Pro and those little niggles that do exist will be fixed/improved by HiMedia.
But for the moment settig the player to a fixed 60HZ would fix it? And can I leave it in 4k60Hz regardless whay content I play (1080p, 720p) without issues?
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Nearly without issues. It still stutters a bit here and there.... :-\
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Think microstutters or frame jumps were present with previous-gen Q5 4K and Q10 4K as well, even with last f/w.
With Q10 Pro, it's more subtle and hard to nail down stutter pattern. Sometimes I don't notice it, other times about a dozen times in a 2-hour movie.
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I for several weeks used 1080p/60Hz and thought that everything was smooth, but it is not!
Too in 1080p/60Hz there are Microstutters!
I finally realized that, when I was able to compare the new Pro with the elder Q5, which really plays it nearly 100% stutter free.
It is not 100% but very near.
Me too... Microstutters at 1080p/60Hz... i hope HiMedia will fix this big problem in the nearest future! :-[
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I don't have any problems with playing files from a hdd, but i get microstutters when using the YouTube addon within KODI... some videos will also have a frozen picture ~ 5 seconds before the video ends.
The stuttering is mostly noticable when watching YT vids from edited together footage - like lists from the WhatCulture channel.
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Can anyone confirm that Himedia is even addressing the micro-stutter flaw?
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HiMedia are taking the micro-stutter issue very seriously. But it is important to clarify what this problem is and isn't.
Youtube stuttering is a different issue (at least partly down to Youtube app). As is 1080p 60Hz (23.976 / 24hz video will stutter occasionally at 1080p 60hz, it is inevitable). As is no 23.976 at resolutions below 1080p (this will be fixed in FW next week).
The microstutter issue relates to some users with some hardware (and only some - many users see no problem) reporting occasional stuttering with 23.976 material played via 23.976 capable TVs/projectors.
HiMedia told me this week that they will have fixed the microstutter issue completely within the next couple of weeks. They certainly understand the problem and because they have a close relationship with the chipset manufacturer (HiSilicon) they no doubt can fix it.
The will and technical capability are both there.
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HiMedia are taking the micro-stutter issue very seriously. But it is important to clarify what this problem is and isn't.
The microstutter issue relates to some users with some hardware (and only some - many users see no problem) reporting occasional stuttering with 23.976 material played via 23.976 capable TVs/projectors.
Cannot agree with it - MANY users have this problem, as you can read the related posts and comments at android-mediaplayer.de, kodinerds.net, etc... ! We all waiting for a solution!
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HiMedia are taking the micro-stutter issue very seriously. But it is important to clarify what this problem is and isn't.
The microstutter issue relates to some users with some hardware (and only some - many users see no problem) reporting occasional stuttering with 23.976 material played via 23.976 capable TVs/projectors.
Cannot agree with it - MANY users have this problem, as you can read the related posts and comments at android-mediaplayer.de, kodinerds.net, etc... ! We all waiting for a solution!
I dont have problems...or i cant see them :) :)...q5 pro + philips 65pus7600
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For me its over.
I m gonna sell my both Himedia Products.
It is not my hobby to wait for Firmwares, so that I can use my product in the promised way.
Thats no way to treat your customers, Himedia.
You sell a not ready product, and f.e. with the Q5 4k it lasts nearly one year until this product was made suitable/really usable for customers.
Nothing against futeko, he does his best, but Himedia...
Sorry Himedia, this is NOT professional! :-[
The most important things, that after 2 months on the Pro still are not working:
- Stutterfree Mediaplay
- Autoframerate Switching
Two elementary things! >:(
Elementary things means: Before I sell a product, these things should work 100%.
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HiMedia are taking the micro-stutter issue very seriously.
The will and technical capability are both there.
Just quoting these comments about HiMedia.
Now a quote on hi media About page
R&D
The 50 English-speaking R&D engineers are ready to put their nine years of experience to use on your OEM/ODM project. The primary functions of the R&D includes firmware design, hardware design, industrial design, structure design, user interface design, application developing and testing.
How can anyone believe Himedia and taking anything about the Q10 Pro seriously when they claim to have that many engineers yet after 3 months they still have not fixed simple things on this device.
I work in the industry. I write mobile applications on both iOS and Android. In 3 months I could write a semi complex app for both devices alone yet HiMedia cannot fix a few simple bugs..
Please do not quote they are taking anything about the Q10 Pro seriously. They have made the product. Made their money now cannot be arsed to supply the needed resources to fix a sub standard product.
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I advise you to wait another week.
I think you'll find firmware 1.0.5 is a big improvement.
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In my case too late.
The Q10 Pro is just sold.
I see, and the Q5 4k too sold.
O.k. Thats it.
It was a short pleasure.
All the best wishes!
Kind regards.
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For me it's not a big issue. I watch mainly bluray rips on a FHD TV. Movies are all 23.976/24 and 720p/1080p. I set Display to 1080p 50Hz and turned 24Hz on in Playback. I don't have problem with autoframe switch and microshutters are rarely visible (I notice about 1 per movie).
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In my case too late.
The Q10 Pro is just sold.
I see, and the Q5 4k too sold.
O.k. Thats it.
It was a short pleasure.
All the best wishes!
Kind regards.
I think your timing is unfortunate.
Developments in the next few weeks will cement Q5/Q10 Pro as the best option for highest quality possible media playback.
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I advise you to wait another week.
I think you'll find firmware 1.0.5 is a big improvement.
Fingers crossed. I am just using mine as is because I still think its better than anything else I have. I was planning on giving it until something new comes out which works and if Q10 wasn't funny working I would replace with new device. Fingers crossed firmware is fixed soon as I do like the box.
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yep my q5 pro is stuttering as well not impressed at a 120 quid hope the next update sorts it out
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yep my q5 pro is stuttering as well not impressed at a 120 quid hope the next update sorts it out
I've just had a look at your past posts and it's not clear what stuttering problem you are having?
You mention streams, these are largely dependent on the add-on / streaming service. There's not much HiMedia can do about this. Q5 / Q10 Pro work with unmentionable Kodi add-ons but this isn't their main purpose. There main purpose is high quality local (LAN / attached storage) video files.
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hi update ,it was my speed i checked it only 3.mbs so i reset my router back up to 30.mbs working fine , please tell me whats these microstutters then, also you say theres an update coming soon will THIS cover the Q pro 5 as well
thank you
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hi update ,it was my speed i checked it only 3.mbs so i reset my router back up to 30.mbs working fine , please tell me whats these microstutters then, also you say theres an update coming soon will THIS cover the Q pro 5 as well
thank you
The 'microstutter' issue is in fact two issues much confused.
1. 23.976Hz content below 1080p vertical resolution does not auto-switch to 23.976Hz mode. So 720p 23.976Hz is played at 50/60Hz. This inevitably creates stutter because 23.976 (or 24) doesn't divide evenly into 50/60. This is fixed in next firmware. All 23.976Hz content below 1080p will play in 1080p 23.976hz mode. All 24Hz content will below 1080p will play in 1080p 24hz mode. This upscaling solution provides good compatibility with TVs (most of which don't support native 720p 23.976Hz) and is the same solution employed by Popcorn Hour amongst others.
2. Some users report occasional stuttering even on 1080p 23.976Hz content with output set at 1080p 23.976Hz. User experience of this varies massively with some users reporting lots of stutter, some none, and some very occasional (e.g. 5 times in a movie). I think it really depends on content and TV/projector. HiMedia told me last week that they have identified the problem and this issue will be fixed within a couple of weeks. I doubt a full fix for this will be in next firmware.
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For me its over.
I m gonna sell my both Himedia Products.
It is not my hobby to wait for Firmwares, so that I can use my product in the promised way.
Thats no way to treat your customers, Himedia.
You sell a not ready product, and f.e. with the Q5 4k it lasts nearly one year until this product was made suitable/really usable for customers.
Nothing against futeko, he does his best, but Himedia...
Sorry Himedia, this is NOT professional! :-[
The most important things, that after 2 months on the Pro still are not working:
- Stutterfree Mediaplay
- Autoframerate Switching
Two elementary things! >:(
Elementary things means: Before I sell a product, these things should work 100%.
just for a sample:
nvidia release after ONE year a firmware that support 23,976 for Shield TV ... ONE year after release public markert
wait 2-3 months for device work 100% is very short time
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Thats a bad sample, looun.
I have a Dune Solo 4k, and that supports separat settings for Autoframerate-Switching and for resolutions.
Exactly as I always was "dreaming/philosophizing" of.
O.k. It is twice as expensive as the Himedia Players or the Shield, but finally I am happy.
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Thats a bad sample, looun.
I have a Dune Solo 4k, and that supports separat settings for Autoframerate-Switching and for resolutions.
Exactly as I always was "dreaming/philosophizing" of.
O.k. It is twice as expensive as the Himedia Players or the Shield, but finally I am happy.
Dune Solo 4K uses an extremely slow CPU/GPU (Mali-400 from 2012!).
It does not support 4K 60Hz (4K30 max same as HiMedia Q5/Q10 4K3D from 2014).
It has no HDR10 support.
It's going to get old very quickly..
Oh, and it's 349 Euro!!
I respect that Dune have been around for a long time and have good software people, but Q5/Q10 Pro are superior hardware and very soon will have perfect frame-rate switching (the only thing I can see that Dune has which HiMedia Pro does not).
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A Dune player next year with 4k@60hz and HDR and DV with perfect 24p support will be number 1 unless Himedia changes sth. here! These Android mediaplayers are really not good, never have been. UNLESS they work on real 1080/4k/24p switches! But they never do. Either its really not working or its incredible hard with this Android software!
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A Dune player next year with 4k@60hz and HDR and DV with perfect 24p support will be number 1 unless Himedia changes sth. here! These Android mediaplayers are really not good, never have been. UNLESS they work on real 1080/4k/24p switches! But they never do. Either its really not working or its incredible hard with this Android software!
real 1080/4k/24p switches ,TEST, like linux box and HTPC
1080p@23,976 hz
(http://s31.postimg.org/bd93lmkxj/Hi_Media_Q10_Pro_14.jpg) (http://postimg.org/image/bd93lmkxj/)
2160p@23,976 hz
(http://s31.postimg.org/vygzax0fr/20160422_184218.jpg) (http://postimg.org/image/vygzax0fr/)
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A Dune player next year with 4k@60hz and HDR and DV with perfect 24p support will be number 1 unless Himedia changes sth. here! These Android mediaplayers are really not good, never have been. UNLESS they work on real 1080/4k/24p switches! But they never do. Either its really not working or its incredible hard with this Android software!
Q5/Q10 Pro will have full perfect framerate switching within weeks. @ 4K60 with HDR10.
As proved by Looun's post, it's working now (thanks to pcristi/Looun). Just not yet incorporated into firmware.
So what Dune may have next year, HiMedia have now. :)
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I even do not have many 1080p movies, and if, they are all at 1080p 23.976.
No 30Hz, 50Hz or even 60Hz.
4k 60Hz of course is the Top, but who uses it?
What about the amount of data?
What about the disks, that may carry them?
For me 4k 60Hz (after all that I read in the i-net) is a pure marketing gag, the same als all Dolby Systems (Ooh, Atmos!! ::) ).
And if not it would last very long, until this would be standard.
Sorry, I do not see a reason for 4k 60Hz.
4k yes, but then in 23.976.
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i agree with futeko
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For me 4k 60Hz (after all that I read in the i-net) is a pure marketing gag, the same als all Dolby Systems (Ooh, Atmos!! ::) ).
I do understand what your saying. I thought the same back in 1981 when I loaded everything onto my zx81 from a tape. If Anyone told me I could have a single disk which could contain a 1080p 60hz movie that my computer could read I would tell them they were living in cloud cook land :)
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You don^t understand what I am talking of?
Then the other way:
How large would be a movie in 4k and with 60fps?
At the moment no theme.
First they have to build disks to put that data on it.
And then the companies are able to sell their 4k 60Hz movies.
Thats what I mean.
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I do understand what your saying. I thought the same back in 1981 when I loaded everything onto my zx81 from a tape. If Anyone told me I could have a single disk which could contain a 1080p 60hz movie that my computer could read I would tell them they were living in cloud cook land :)
You are reversing the problem, but either way having that disk in 1981 wouldn't do you much good if it took 30 years before you could buy a computer that could read it. By the time 4k 60hz movies are commonly available (if ever) there will probably be additional standard requirements which the Q10 Pro won't support.
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Point I am making is. When we had dvd's the idea of a 40gb movie was out of the question but blu rays came along very quickly. TBH the technology is already there to do larger disk's its just a case of creating them...when needed..like for 4k 60hz movies
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There were HD TVs available in the eighties but, they wouldn't be usable today because they don't support the standards required. Just because it's technically possible to do something today doesn't mean they'll use today's technology when mainstream production starts.
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There were HD TVs available in the eighties but, they wouldn't be usable today because they don't support the standards required. Just because it's technically possible to do something today doesn't mean they'll use today's technology when mainstream production starts.
Thing is the q10 has enough grunt to deliver 60hz 4k. The rendering method can be what ever format it wants as at the end of the day it will just take a software change.
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Thing is the q10 has enough grunt to deliver 60hz 4k. The rendering method can be what ever format it wants as at the end of the day it will just take a software change.
That's not necessarily correct. Both because it only supports it through the use of specialized hardware and because it's impossible to know how much "grunt" is needed to support a standard that does not exist today.
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Thing is the q10 has enough grunt to deliver 60hz 4k. The rendering method can be what ever format it wants as at the end of the day it will just take a software change.
That's not necessarily correct. Both because it only supports it through the use of specialized hardware and because it's impossible to know how much "grunt" is needed to support a standard that does not exist today.
Also not necessarily incorrect. Anyway I am not someone who would argue with a lamppost so ill leave you too it.
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With 4K 60Hz you should consider little more then double the disk space needed if the content is encoded with x265 then a normal 1080p 24Hz x264 encoded movie. If its 4K 24Hz there wouldn't be any size different.
Other question is that will 60Hz go widespread? We don't know till the first few big movies specifically set and recorded for 60 or 120fps come out. It maybe not and it stays as a curiosity like 7.1 sound or it will look fantastic and the people will love it. Time will tell.
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Also not necessarily incorrect. Anyway I am not someone who would argue with a lamppost so ill leave you too it.
It might do you good to take a look in the mirror.
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Also not necessarily incorrect. Anyway I am not someone who would argue with a lamppost so ill leave you too it.
It might do you good to take a look in the mirror.
lol i might just do that one day. However I don't own any as they break every time I do look in them ;)
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Well it sounds good. I am watching closely what will happen to the Q10 regarding framerate/resolution switching :)
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Ohh god, I still seeing them with the new firmware... :\ Anyone else?
Well I suppose improved doesn't mean fixed.
Actually they are even more noticeable now then before. Maybe it's just this video I will try another one later.
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Himedia said last week that a proper and complete fix for the small amounts of stutter some people see at 23.976 will be in next firmware, not this one. The problem was only solved last week, too late to go into 1.0.5. Firmware 1.0.5 will improve things for people experiencing stutter because of incorrect out refresh rate but not if you are seeing stutter when refresh rate matches video.
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I see. I thought they will fix the framerate switch bug in the next firmware, not the microshutter on any resolution with 23.976. My bad.
Till the new firmware, how can I downgrade to 1.0.3? There were way less microshutter for me with that firmware.
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It seems my old display setting (1080p/50Hz, 24Hz mode on) was not working with the new firmware. I configured 1080p/60Hz and 24Hz mode off and the microshutters are gone (or very rare). I keep testing but this looks promising.
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This firmware will improve things for people experiencing stutter because of incorrect out refresh rate but not if you are seeing stutter when refresh rate matches video.
->Sorry, but it's ambigous to me, which firmware you mean "this" time? It is already fixed in this latest one ,or it will just be in the upcoming firmware that you have been forecasted?
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->Sorry, but it's ambigous to me, which firmware you mean "this" time? It is already fixed in this latest one ,or it will just be in the upcoming firmware that you have been forecasted?
I have modified my post to read "Firmware 1.0.5 will improve things for people experiencing stutter because of incorrect out refresh rate but not if you are seeing stutter when refresh rate matches video.".
The 'microstutter' problem is something experienced by only a few people and not in a consistent way. It has been hard to nail down a cause. However, despite this HiMedia said last week that they have identified the problem and it will be fixed entirely in future firmware. Not 1.0.5, the next firmware.
It's important to make clear that playback of all files for most users will be silky smooth already with 1.0.5.