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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Sully on June 24, 2016, 07:40:32 AM

Title: Problem with 3D - Pink vertical strip
Post by: Sully on June 24, 2016, 07:40:32 AM

Hello,

I use a HiMedia Q10 Pro and I have a problem with the aspect ratio. When I watch 3D films about Beamer, then I see at the left outermost a pink vertical stripes. Whether using the internal player or KODI. I've tried all the settings for aspect ratio. The pink stripe does not disappear. What can I do? THX

Title: Re: Problem with 3D - Pink vertical strip
Post by: looun on June 24, 2016, 09:16:31 AM

Quote from: Sully on June 24, 2016, 07:40:32 AM

Hello,

I use a HiMedia Q10 Pro and I have a problem with the aspect ratio. When I watch 3D films about Beamer, then I see at the left outermost a pink vertical stripes. Whether using the internal player or KODI. I've tried all the settings for aspect ratio. The pink stripe does not disappear. What can I do? THX

what do you mean for pink vertical? do you have try different HDMI cable?

Title: Re: Problem with 3D - Pink vertical strip
Post by: Sully on June 25, 2016, 10:48:50 AM

Hello,

yes, I try two different cable. Both are specified for UHD 60fps. The pink line, stripe appears by watching 3D ISO framepacking (2D is okay). But only with my Beamer Epson 9200. On TV LG 75UH855V it's all okay.  With my old media player mede8er 1000x3d there was not this issues.

What I mean? For example this:

(http://i63.tinypic.com/2n66vio.jpg)

Title: Re: Problem with 3D - Pink vertical strip
Post by: pcristi on June 25, 2016, 12:28:05 PM

Try to set Aspect ratio setting to FULL/Native inside of 16:9 one Beamer  and check in HiMedia Setting/Display setting/ Screen size Position to by maxim.

Title: Re: Problem with 3D - Pink vertical strip
Post by: hdmkv on June 25, 2016, 11:48:12 PM

I echo this issue exists... noticeable w/zero overscan displays (like projectors):

(http://i.imgur.com/cZwzHUm.jpg)

Title: Re: Problem with 3D - Pink vertical strip
Post by: Sully on June 26, 2016, 09:50:59 AM

@pcristi
I tried all AR settings. Nothing helps. But now I found the solution by myself. It's okay now.

Title: Re: Problem with 3D - Pink vertical strip
Post by: steved on June 26, 2016, 10:28:35 AM

Hi Sully

can you please post the solution as I occasionally have the same problem too..

thanks