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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Jake on June 12, 2016, 06:05:26 PM

Title: Internal HDD problem
Post by: Jake on June 12, 2016, 06:05:26 PM

Hello ,
 I just bought myself a Q10 Pro and a WD Green 1Tb hdd.
I installed the hdd in Q10 but i can't 'see the hdd after i booted the Q10.
When i put my hand on the machine i can feel it 'spinning'but like i said i can't see the hdd .
Also when i connect the Q10 to my laptop i can't 'see' the hdd on my laptop.
Is this a known problem ? A faulty hdd ?Something wrong with my Q10?

thx in advance for all help.

Title: Re: Internal HDD problem
Post by: m-i-c-k-e-y on June 12, 2016, 10:13:54 PM

Have tried mountng and formating your drive thru your PC?

Control Panel >  Administrative Tools > Computer Management >  Disk Management

Title: Re: Internal HDD problem
Post by: OlivierQC on June 12, 2016, 11:36:06 PM

Installing a new internal HDD in the Q10 pro...

http://www.futeko.com/newforum/index.php?topic=932.0

Title: Re: Internal HDD problem
Post by: Jake on June 13, 2016, 04:05:59 PM

Thx for the help ,works like a charm