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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: justinleo on June 08, 2016, 02:52:29 AM

Title: 1080 P movie freezes when try to play online on Q10 Pro
Post by: justinleo on June 08, 2016, 02:52:29 AM

I just got my Himedia Q10 Pro, I have installed the Himedia wrapper. but the problem is I am not able to play any of 1080P movies online.   It just freezes, does not move at all.

Any idea what the issue could be?? I have another cheaper android device, I see no issue there.

Please help.

FYI:

I have 4K TV.

Thx

Title: Re: 1080 P movie freezes when try to play online on Q10 Pro
Post by: futeko.com on June 08, 2016, 09:14:17 AM

Where are the videos from? What app are you using to play them? If possible, what codec?

More info needed..