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Old Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: kodiloaded on May 11, 2016, 08:27:01 PM

Title: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: kodiloaded on May 11, 2016, 08:27:01 PM

Has anyone been able to get amazon prime video app to work on the Q10 Pro, Works well for me on the Orig Q10, But on the pro the app loads fine you can browse etc, But instantly crashes when trying to play a video.

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: Marcello on May 12, 2016, 05:12:14 PM

I am having the same problem. Even when I have downloaded a film I cannot play it.

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: vectorx on May 13, 2016, 06:43:30 PM

Amazon Prime, All4 and Demand5, none of these work! :(

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: futeko.com on May 14, 2016, 08:09:19 AM

I will pass on that list of apps to HiMedia so they can test and see if it's possible to fix.

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: joseph187 on August 18, 2016, 03:45:05 AM

I also have tried Amazon video app and it open but did not want to play any not even the trailers when will there be a fix

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: futeko.com on August 18, 2016, 09:31:15 AM

All4 and Amazon Video work with firmware 1.0.7.

I think the update to Widevine Level 3 may have allowed these protected content apps to run.

My5 (new name for Demand5) doesn't appear to work.

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: magnifico on August 18, 2016, 04:32:38 PM

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: futeko.com on August 18, 2016, 07:50:40 PM

Amazon video is available through the Amazon app store. Free download here: https://www.amazon.co.uk/gp/feature.html/ref=mas_buy_client?ie=UTF8&ASIN=B00N28818A&docId=1000851343

The others are available via Play Store as pre-installed on Q5/Q10 Pro.

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: joseph187 on August 20, 2016, 01:43:16 AM

well once I did the new update by usb now it works all my apps now work well thank you so much for the update you should have it on the air update to help all your customers

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: magnifico on August 26, 2016, 11:38:34 PM

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: futeko.com on August 27, 2016, 06:46:17 AM

Title: Re: Q10 Pro Amazon Prime Video APP Is it working 4 - U ?
Post by: magnifico on August 27, 2016, 01:15:23 PM

I know.  I just wanted to let people know that it is not worth all the hassle.  I won't be using the free prime month much this way 👎
I will tell them this prevents me from becoming paying customer.
Q10pro is the clearly better box....hands down. I don't need their crappy box.