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Old Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Nice Monkey on May 01, 2016, 10:59:40 AM
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One may argue if this a feature request or a bug report, but Q10 Pro fails to detect any Externally powered HDD connected via USB at Power-ON.
A power-cycle of the HDD will result in a correct detection almost instantaneously. The Internal HDD is always detected without problems. It looks like just the detection is not triggered and this probably can be fixed easily.
It is more an aggravation than a real problem as one needs to go to the box to get it going again, this instead of just using the remote. It depends of one's habits how big a problem it is. For Q5 Pro it will be the case more often I guess as that one does not have an Internal drive. resulting in more semi-permanent USB-HDD's to be connected.
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Did you use the USB3 Port?
I had only with the USB3 ports problems, too with my Q5 4K.
Solution for me is, that I only use the USB2 ports.
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I use the USB3 ports but a powered USB 3.0 hub is attached to it. Portable Hardiskk, Mouse, Keyboard goes to it.
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Did you use the USB3 Port?
I had only with the USB3 ports problems, too with my Q5 4K.
Solution for me is, that I only use the USB2 ports.
You are absolutely right. Apparently they ported that problem too. Indeed it is detected on an USB2 port.
So it is an USB3 port specific problem. As the drive is USB3 it is most logical to use the USB3 port.
Changed the title accordingly.
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Yes, I have a HDD case with four 3.5" HDDs, that runs on the USB2 Pots of Q5 K4 and Q10 Pro without any problems, and on their USB3 ports both have problems, in suddenly forgetting to recognize minimum one of the HDDs in the case.
A little bit disappointing, that in the new Q10 Pro there is exactly the same problem. :(
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Yes, I have a HDD case with four 3.5" HDDs, that runs on the USB2 Pots of Q5 K4 and Q10 Pro without any problems
Can you tell me which HDD case you are using? Are you using > 2TB HDD with that?
Tried a HDD docking myself but > 2TB disks are not detected with that one. You need a case with sector translation.
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I am using a FANTEC QB-35US3.
The HDDs in it: 1x6TB WD Green and 3x4TB WD Green
On USB2 Ports always without problems (as I wrote on Q5 4K and Q10 Pro), but if I plug it to the USB3 Port, it lasts some days and suddenly one or more of the HDDs are missing after a startup. :o
If I then put the Fantec back to one of the USB2 ports, all HDDs are back again. :)
Because of that problem, I try not to use the USB3 ports of the Mediaplayers any more.
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I am using a FANTEC QB-35US3.
The HDDs in it: 1x6TB WD Green and 3x4TB WD Green
Thanks ;)
Just ordered the same one. I see it being replaced by FANTEC QB-35US3R which is a Raid version which I don't need.
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Sorry, I too have the NOT Raid version.
But I think you have to replace the fan, because it is relativ loud.
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Sorry, I too have the NOT Raid version.
But I think you have to replace the fan, because it is relativ loud.
Most boxes have a bad FAN which is (too) loud. Q10 Pro is a nice exception as normally the rule is "the smaller the FAN the more noise they make".
Will first put it on rubber mountings, have a few lying around. Will let you know the result.
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Thanks for posting this. I hadn't heard about this as a problem with Q5 4K3D. It's possible HiMedia weren't aware of it.
With Q10 Pro, and the greater bandwidth requirement of 4K, more people will use USB3 HDDs so this becomes more of an issue.
I will make HiMedia aware of it.
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Sorry, I too have the NOT Raid version.
But I think you have to replace the fan, because it is relativ loud.
Got the box installed. Thanks for pointing me into the Fantec direction. Had something else in mind but like this one better.
It is unique that it handles GPT with NTFS for drives > 2TB just like the Internal drive. Fully interchangeable which is really good.
It may even do 4Kn drives? Have none so can't test myself. :)
Indeed it makes some noise, but even without a fan the 4x HDD already can be heard from a distance. Using my rubber mounts is not possible due to the way the fan is mounted to the box. The smart fan control works fine and is used by me.
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The great thing is, that it is written, that only up to 4x4TB HDD can be used.
Meanwhile I have 2x6TB and 2x4TB (that are 20TB! :o) installed in it.
There are some flat and supersilent fans on Amazon, that I used to buy one and installed it to the Fantec.
With one of those the Fantec nearly isn't heard any more. ;D
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The great thing is, that it is written, that only up to 4x4TB HDD can be used.
Meanwhile I have 2x6TB and 2x4TB (that are 20TB! :o) installed in it.
There are some flat and supersilent fans on Amazon, that I used to buy one and installed it to the Fantec.
With one of those the Fantec nearly isn't heard any more. ;D
Maybe will go for another fan then too.
In fact got the new fantec-qb-35us3-6g model (SATA support includes now SATA-III = SATA 6G) which specifies 4x 6TB max.
I am pretty sure there is no real upper limit and that 4x 8 TB will work too.
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Yes, I think that you are right.
Latest in some months, when my 6TB HDDs aren't enough any more, we will see. ;D
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HI Guys...
I too am interested in the bay enclosure. I think this one is the more later model FANTEC QB35US36G. And I think it doesn't require raid. Can someone confirm it can provide a jbod, ie single storage drive, instead of 4 drives.
1. Can you send me links to the fans from amazon ?
2. Anyone confirm if it takes 8tb drives....I have 4x6TB drives and full already. Full of movies, mp3 and audiobooks!
ps: just managed to get my order for a Q10 Pro...hopefully I can play with it by this weekend.
D'pak
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HI Guys...
I too am interested in the bay enclosure. I think this one is the more later model FANTEC QB35US36G. And I think it doesn't require raid. Can someone confirm it can provide a jbod, ie single storage drive, instead of 4 drives.
1. Can you send me links to the fans from amazon ?
2. Anyone confirm if it takes 8tb drives....I have 4x6TB drives and full already. Full of movies, mp3 and audiobooks!
ps: just managed to get my order for a Q10 Pro...hopefully I can play with it by this weekend.
D'pak
1- No this unit presents 4 individual drives. The Raid version will do JBOD (RAID-0) as one of the options. Be aware that you can't plug and play anymore with even JBOD.
2- A quick search will get you all info inclusive prices, spec sheets and manuals.
3- I am pretty sure it will handle 4x 8 TB but did not read a practical experience (that is a lot of money)
What about getting the 8-Bay version instead? You then can simply grow on by adding 8 TB units.
Have myself 53 TB using 17 individual HDD's so use the plug & play principle with dedicated drives per movie category.
Changed my Plug & Play from SATA Docking to USB3 Enclosures and now probably back to SATA docking again (removing some from the enclosures)
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Hi NiceMonkey, can you expand on what you mean by "... can't plug and play anymore with even JBOD." I currently have 4 drives in my PC and I used FlexRaid to help manage and display the storage as a single drive.
I didn't see an 8-bay version, but I'm wondering if it gets too hot and/or noisy in my Home Cinema.
What about getting the 8-Bay version instead? You then can simply grow on by adding 8 TB units.
53Tb across 17 HDDs....How do you do it. Can you provide some guidance and tips:
- Equipment, ie enclosures, etc.
- Movie scraper...I have 18Tbs (~1000 movies as BR-isos and there times my current A-410 gets a little slow on the moviewall.
- Disk corruption. How do you safeguard/backup your data. I currently have another PC with 20Tbs, but I cant keep on paying so much!
Dedicated drives per category...if I tried that, my B&W category would be 1Tb max, where as my Action of SciFantasy categories would be over 8tb each.
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Hi NiceMonkey, can you expand on what you mean by "... can't plug and play anymore with even JBOD." I currently have 4 drives in my PC and I used FlexRaid to help manage and display the storage as a single drive.
No flexraid I am afraid on standard NAS or these boxes. Changing a drive requires a full rebuild.
I didn't see an 8-bay version, but I'm wondering if it gets too hot and/or noisy in my Home Cinema.
What about getting the 8-Bay version instead? You then can simply grow on by adding 8 TB units.
Double size and 2 fans. Putting in ultra silent fans may do the trick?
53Tb across 17 HDDs....How do you do it. Can you provide some guidance and tips:
- Equipment, ie enclosures, etc.
- Movie scraper...I have 18Tbs (~1000 movies as BR-isos and there times my current A-410 gets a little slow on the moviewall.
- Disk corruption. How do you safeguard/backup your data. I currently have another PC with 20Tbs, but I cant keep on paying so much!
Just plug & play the naked HDD in a Docking or Bay. My PC has two cartridge dockings. Files are DVD and BD in ISO format only and mostly 1:1 copies which results in a huge volume indeed
NO, I don't have backups of the whole, but loss is limited to one unit (plenty drives). I do have a backup/search index what is on them)
No I don't use scrapers at all. Don't use KODI either.
Dedicated drives per category...if I tried that, my B&W category would be 1Tb max, where as my Action of SciFantasy categories would be over 8tb each.
Categories are bundled and split according the available space per HDD. Occasionally I shift some categories to new (=bigger ) drives. Gives a fresh copy also and is an implicit defrag.
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"Changing a drive requires a full rebuild."
Wow, that must take long. Is that re-create from checksum or re-copy from another offline backup?
Dpak
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"Changing a drive requires a full rebuild."
Wow, that must take long. Is that re-create from checksum or re-copy from another offline backup?
Dpak
No experience here. Just using the Plug & Play version never tried RAID/JBOD. Takes too much capacity away for my budget anyway; already spending a lot of money on HDD as it is.
I am using HDD per category using the HDD which is best price/TB. The smallest is 2 TB and the largest now 8 TB.
I do bundle multiple categories on a single HDD were possible. Occasionally I do move a category to a new bigger HDD, which may lead to shift of multiple HDD about once a year. Never had real problems with a HDD, but check SMART statistics now and then (one HDD was replaced as a consequence doing an RMA for it). If a HDD with several categories gets too big I do split those up. Use Total Commander to make DIRDisks (=looks like a ZIP without the actual files). Use the same Total Commanders for all file operations inclusive filefind to search for a movie across all HDD even when stored off-network as it is found in the dirdisk (using matching labels).
Loss of BD's will be limited as I have a lot of HDD (Plug & Play concept) . Also have a full content overview and most should be recoverable. All my pictures, music and DVD's are on a single 8 TB HDD (= Internal HDD) and keep a full copy backup of that one.
Don't use KODI or Artwork. Looks nice but too much overhead for me. when needed use IMDB on my PC and as an APP. Would be a nice feature to get a button to look up IMDB for the current movie (being played or selected using the file browser).
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so, my old disk array has gone kaput (possibly due to old-age and a power cut).
I am now looking to buy QB-X8US3-6G 8X3.5 or FANTEC QB-X8US3R. I think Fantec have stopped doing the 4-bay version.
SO, my questions are
1. I will be using FlexRaid on a JBOD. I have 2 setups on different machines, so dont really need a single enclosure to do my RAID. I keep the two enclosures in sync manually using vice-versa. I think the QB-X8US3-6G so that I can keep on growing my space from 4 disks to more at a later stage. Is that correct?
2. FANTEC QB-X8US3R. If used in JBOD, can be same as above, but my JBOD has to be created at start and cannot be changed. A change means I lose all my data and have to rebuild. Change = replace or add new disk.
3. Fans. What fans should I buy that will keep the noise low.
thanks for advice.
Current my storage is ~20Gb...made up of 6TB, 5,tb, 4tb, 3Tb drives.
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FANTEC QB-X8US3R is the Plug & Play unit. One can mix and match with those. I am sure the 4-port units are still sold. Using Flexraid that should be fine I think, but don't know flexraid myself.
I put NoiseBlocker fans in it from Amazone.DE and those work very well. Leave even the front panel off for true Plug & Play.
Be warned the size of the fans is non-standard 50x50x20 (most are 50x50x25 which won't fit).
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thanks for the recommendation. I will keep an eye for those fans.
I am going to go with the non R model...don't need it and wont pay extra for it either. the box/pdf also suggests the 6G is good if used as a disk enclosure, letting your OS or s/w manage how the disks are to be grouped.
http://www.fantec.de/fileadmin/downloads/products/festplattengehaeuse_festplatten/QB-X8US3-6G/datasheet/QB-X8US3-6G_Datasheet_en.pdf
http://www.fantec.de/fileadmin/downloads/products/festplattengehaeuse_festplatten/QB-X8US3R/datasheet/FANTEC_QB-X8US3R_datasheet_en.pdf
thanks for quick replies
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I have a similar but peculiar problem in my new Q10 Pro.
I have presently the below combination:
1. WD My BOOK External HDD 4 TB(External powered) connected on USB 3 - This was the first disk connected to the Q10 Pro and had all the movies mapped in Kodi library.
2. LAter on I had inserted internal HDD WD Green 2 TB and also mapped all the movies in Kodi library.
Problems are the following;
A. After power up, the External HDD connected on USB 3 seems to be working since the LED's are ON but the movies are not recognized in Kodi which were originally mapped earlier and were playing before the Internal HDD was installed.
B. All the internal HDD movies were playing properly.
C. To check I had tried to play the movies connected on the USB 3 through the Q10 Pro native media player and it recognizes the HDD and also play s the movies
D. I tried as suggested in this thread to shift the External HDD to USB 2. This time it is much stranger. Kodi's screen freezes at the boot screen with a below message continuously displaying ' accessing external player'. If I go to native media player again it recognizes the external HDD files.
Summary:
I. Am I missing some settings in the Q10 Pro or Kodi
ii. Is it the problem of Kodi or Q10 Pro ? If Kodi issue should I raise this query on the Kodi forum ?
Thanks in advance to everyone for helping.
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Problems are the following;
A. After power up, the External HDD connected on USB 3 seems to be working since the LED's are ON but the movies are not recognized in Kodi which were originally mapped earlier and were playing before the Internal HDD was installed.
B. All the internal HDD movies were playing properly.
C. To check I had tried to play the movies connected on the USB 3 through the Q10 Pro native media player and it recognizes the HDD and also play s the movies
D. I tried as suggested in this thread to shift the External HDD to USB 2. This time it is much stranger. Kodi's screen freezes at the boot screen with a below message continuously displaying ' accessing external player'. If I go to native media player again it recognizes the external HDD files.
This is a very well known problem originating from how Android (auto)mounts devices. Just search on it. KODI gets confused as the full path may change between power up cycles (sda, sdb, sdc etc).
There are partial solutions like the pcristi script which may work well if you keep connected the same resources over time.
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Thanks for the quick reply.
hope I understood your point !
I remember I used to access the external HDD initially as sda1 and now it has shifted to sdb or sdc.
If this is correct then it would be better to map the movies of both the HDD's again in the new positions and delete the earlier mapping.
Is my understanding correct ?
Thanks in advance.
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Thanks for the quick reply.
hope I understood your point !
I remember I used to access the external HDD initially as sda1 and now it has shifted to sdb or sdc.
If this is correct then it would be better to map the movies of both the HDD's again in the new positions and delete the earlier mapping.
Is my understanding correct ?
Thanks in advance.
The real problem is you can't (re-)map manually. Android does this for you. The sequence you connect devices with (or the speed of detection at power-up) influences this.
The script of pcristi may help you? Not an expert in that area.