futeko.com FORUM
Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: lukappaseidue on April 23, 2016, 02:46:10 PM
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Like the previous version of Q10, this new Q10Pro seem to suffer the HDMI-CEC issue. Using the cable that came with the box, and connected to my YAMAHA RX-V573, the CEC was not working: so I have to switch on by ist own remote each device (TV-AMPLI-Q10Pro)
No fixed here; Have I to buy an adaptor or HDMI pin 13 fix (remove or avoiding contact with connector)
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Like the previous version of Q10, this new Q10Pro seem to suffer the HDMI-CEC issue. Using the cable that came with the box, and connected to my YAMAHA RX-V573, the CEC was not working: so I have to switch on by ist own remote each device (TV-AMPLI-Q10Pro)
No fixed here; Have I to buy an adaptor or HDMI pin 13 fix (remove or avoiding contact with connector)
No, you don't need a blocker. HDMI-CEC appears not to be implemented yet.
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yes :-[ like previous generation
my rasberry pi not work.
my BDP-S5500 - Sony not power on if HDMI q10 pro is pluged.
i must use HDMI cable pin 13 cut http://www.futeko.com/newforum/index.php?topic=166.msg1705#msg1705
it's very boring, we told himedia many times.
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yes :-[ like previous generation
my rasberry pi not work.
my BDP-S5500 - Sony not power on if HDMI q10 pro is pluged.
i must use HDMI cable pin 13 cut http://www.futeko.com/newforum/index.php?topic=166.msg1705#msg1705
it's very boring, we told himedia many times.
Very easy to verify. Use a good sensitive Amp meter and measure the current on pin-13 to earth on the HDMI-bus during power off.
If you tell me what is measured I can confirm you if it has the same problem or not. We are talking extreme low values here.
Please repeat the same test with Q10 Pro unplugged from power but with the HDMI cable still connected. Only if the problem remains when disconnected from power we are talking the same problem.
Ran a few tests myself and this is what I see:
- Q10 Pro does not block any HDMI-CEC communication when powered-off or in standby.
- Q10 Pro blocks communication when active (=powered-on) indeed. This is probably what you experience?
So I stick to my earlier statement for the time being, but you were absolutely right about experiencing HDMI-CEC problems once more.
It also has an active HDMI-audio/video signal when in standby My AMP remains in HDMI-passthrough mode when put into standby as the consequence.
Saw an obscure parameter for that somewhere (Setup => Standby =HDMI suspend timer). Set it to 5 min (=minimum) but this does not help.
Removing the Q10 Pro power or disconnecting the HDMI cable makes my AMP going into full standby straightaway.
It would not be boring but extremely sad. :'( :'( :'(
Still optimistic that this is not the case. They just did not implement it yet and by default it blocks communication, which is bad enough.
Also the active HDMI signal during standby needs to be fixed (not HDMI-CEC related).
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yes :-[ like previous generation
my rasberry pi not work.
my BDP-S5500 - Sony not power on if HDMI q10 pro is pluged.
i must use HDMI cable pin 13 cut http://www.futeko.com/newforum/index.php?topic=166.msg1705#msg1705
it's very boring, we told himedia many times.
Very easy to verify. Use a good sensitive Amp meter and measure the current on pin-13 to earth on the HDMI-bus during power off.
If you tell me what is measured I can confirm you if it has the same problem or not. We are talking extreme low values here.
Please repeat the same test with Q10 Pro unplugged from power but with the HDMI cable still connected. Only if the problem remains when disconnected from power we are talking the same problem.
Ran a few tests myself and this is what I see:
- Q10 Pro does not block any HDMI-CEC communication when powered-off or in standby.
- Q10 Pro blocks communication when active (=powered-on) indeed. This is probably what you experience?
So I stick to my earlier statement for the time being, but you were absolutely right about experiencing HDMI-CEC problems once more.
It also has an active HDMI-audio/video signal when in standby My AMP remains in HDMI-passthrough mode when put into standby as the consequence.
Saw an obscure parameter for that somewhere (Setup => Standby =HDMI suspend timer). Set it to 5 min (=minimum) but this does not help.
Removing the Q10 Pro power or disconnecting the HDMI cable makes my AMP going into full standby straightaway.
It would not be boring but extremely sad. :'( :'( :'(
Still optimistic that this is not the case. They just did not implement it yet and by default it blocks communication, which is bad enough.
Also the active HDMI signal during standby needs to be fixed (not HDMI-CEC related).
thank you for your reply.
But how can I do it: It will be easy for you, but for me it seems not so easy. Is step by step tutorial possible?
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thank you for your reply.
But how can I do it: It will be easy for you, but for me it seems not so easy. Is step by step tutorial possible?
Be sure to put Q10 Pro in standby when not using it. That is the only thing you can do. When active it blocks all features, I can't solve that.
We need to wait for a fix by Himedia. At least adding a functional "enable/disable" option should be easy to realize.
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I know the problem with HDMI CEC has been mentioned in another thread but I'm just wondering if Himedia will fix this or will I have to buy a LINDY HDMI CEC Less Adapter.
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It is the same as lindy, but cheaper
https://www.amazon.it/gp/product/B01FK1N5JQ/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
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Does somebody know the progression in the HDMI-CEC story?
Coming from a brandless cheap Chinese Android box with a perfect working CEC, the missing of HDMI-CEC on the Q5 is a setback for me.
thanks!
Gert
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Does somebody know the progression in the HDMI-CEC story?
Coming from a brandless cheap Chinese Android box with a perfect working CEC, the missing of HDMI-CEC on the Q5 is a setback for me.
thanks!
Gert
Nothing mentioned about this problem yet.
Never seen a perfect working HDMI-CEC on any Android box. Please share with us what it does exactly and which features are configurable.
I have seen multiple media players with the Android Lollipop Google TV OS (=Leanback Android) on it, which standard comes with a basic HDMI-CEC implementation (Q10 Pro does not use that OS version of Lollipop but is based on standard Lollipop for Smart-Phones not including HDMI-CEC code).
At least it does not cause malfunctions on the HDMI bus causing other boxes not communicating anymore. It also switches HDMI to the correct port at power-up.
Did not see the volume controls/mute working on the HDMI-CEC bus and/or configurable power up/down options ( what the AMP , TV or both should do when the media player is powered up or down). A basic HDMI-CEC implementation should offer at least these brand neutral functions.
Advanced HDMI-CEC could make the AMP and/or TV remote work for the player and navigation functions of Q10 Pro and a lot more. Mostly this is implemented brand specific only.
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From the video of Zidoo X9S we can see that it has HDMI-CEC function. I really hope that HiMedia can bring this feature as well in the future firmware. This is a must in today world, otherwise it is really messing the things up for people having CEC capable hardware.
Video - https://www.youtube.com/watch?v=5FGrIJIoKlQ
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Functional CEC has been requested from HiMedia. I will do so again.
As to Zidoo X9S, Zidoo have a history of promising a lot then not delivering (as, to be fair, do many manufacturers). There should be some real X9S reviews coming soon. I agree the product looks pormising, but what we see so far is advertising fluff.
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Functional CEC has been requested from HiMedia. I will do so again.
Much appreciate, this is really much needed. You should be paid extra from HiMedia for all the support, thanks to which many opted for this product, including myself seeing such an active development of firmware :)
I have no reason to switch to any other product, only once Kabylake (or future AMD) is available and fully supported by Linux and Kodi - HEVC 10-bit, VP9, HDR, 2160@60p 4:2:0. Besides I read here that Android 7.0 will be released for Q10 Pro as well, which is awesome news (hope not rumour).
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Like the previous version of Q10, this new Q10Pro seem to suffer the HDMI-CEC issue. Using the cable that came with the box, and connected to my YAMAHA RX-V573, the CEC was not working: so I have to switch on by ist own remote each device (TV-AMPLI-Q10Pro)
No fixed here; Have I to buy an adaptor or HDMI pin 13 fix (remove or avoiding contact with connector)
+1
I can confirm this, ever since I received my Q10 Pro all my homecinema and TV HDMI connections have gone crazy, either HDMI CEC is not working, or TV turns on homecinema receiver but it doesn't turn it off nor changes automatically between inputs, before it was working flawlessly .
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same Problems here, when q10pro is in Standby, the HDMI CEC with ARC etc wont work anymore.
i simply use the lindy Adapter, works perfect now
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Incredible, I think I am the only one with the opposite issue.
My Hdmi-Cec functions work only when my Q10 is powered on.
When I turn it off all the functions stop working.
I have an LG E6 Oled tv and a yamaha AVR (RX-781).
;D >:(
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Incredible, I think I am the only one with the opposite issue.
My Hdmi-Cec functions work only when my Q10 is powered on.
When I turn it off all the functions stop working.
I have an LG E6 Oled tv and a yamaha AVR (RX-781).
;D >:(
other device have some problem like raspberry pi, if is turn off CEC not work ;)
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It's been re-reported to HiMedia as aggressively as I am able.
I know it's not a proper solution but the problem can be overcome either by a no-CEC HDMI adapter or blocking HDMI pin 13.
Honestly the box should be shipped with a HDMI-CEC Blocker in the box till the problem is solved. :-[
Source for problems when powered off are well known: Most designers forgot that HDMI-CEC is a bus type of protocol. Even a very small current (specified specifically within the standard) drawn on Pin-13 may pull down the signal on the common bus. Some or all devices on that common bus may be affected by this. This is the reason some have problems and others don't.
With power-on it depend on the actual communication on the bus and HDMI-CEC features being used. All Android implementations I have seen thus far are flawed, but some boxes at least can disable HDMI-CEC in a correct way and even fewer got some features implemented correctly.
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Hi,
I have just purchased the HiMedia Q10 Pro but having an HDMI communication issue between my TV and AV amp when watching a TV broadcast, but only when the Q10 is connected with the HDMI lead to either my AV amp or to the spare HDMI socket on my TV. Everything works fine without the Q10 connected but as soon as I connect the Q10 Pro, within a few seconds the audio is cut off from the AV amp and comes from the TV's own built in amp instead which obviously I do not want. The TV displays a message to the effect that there is a communication error. I have a Sony Bravia KD55XD9305 TV and a Yamaha RX-V479 amp which all works fine with my PS4, Wii U, Samsung Blu-ray player, an aging Asus media player and an ageing Panasonic DVD/HDD combo unit. I have disconnected the Asus player in favour of just using the new HiMedia Q10 Pro, but this audio issue is very annoying. Have tried different HDMI leads to no avail. For some reason, the Q10 is causing a communication problem between my TV and AV amp when watching a live broadcast. If I use any of the other connected devices there is no issue. I have made sure that I'm using the ARC mode on both TV and amp which is why I can listen to TV broadcasts with the audio nicely routed to the AV amp. The AV amp supports 4k ultraHD and HDCP 2.2
When using the Q10 connected to my AV amp I can play my videos and have no issues with the audio from my AV amp. Does anybody know what the issue might be? If I cannot solve this I don't think I can keep the Q10 Pro :(
Thanks in advance.
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This is a long running problem with CEC/ARC and Q5/Q10 Pro. See here: http://www.futeko.com/newforum/index.php?topic=1541.0
It's been reported as a bug many times but it appears difficult to resolve. The workaround solution is a CEC blocker adapter or cutting pin 13 of the HDMI cable.
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Hi,
Thanks for the speedy reply and buying a HDMI CEC Less Adapter, Female to Male seems to be the simplest option. I did not expect this issue any maybe one of these adaptors should be included in the box? Thanks again for the help.
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I too ordered the Lindy cec less adapter yesterday and its here already. Finally I can get audio from my TV through my receiver using ARC.
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Found another and cheaper (interim) solution to removing pin 13 from an HDMI cable or getting the specific Lindy non-CEC adaptor (which I found rather expensive).
This was detailed on another Android media player forum I found.... (can't recall which one).
It is to buy two very cheap HDMI/DVI adaptors (specifically HDMI Male plug to DVI Female socket + DVI Male plug to HDMI Female socket) and screw the two DVI ends into each other. This gives a single HDMI male to HDMI female unit that can be plugged into the HiMedia and to the standard cable.
DVI standard has no CEC so there is no transmission or interference anymore.
My ARC from TV to AVR now works as it did before :)
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If the Q10 Pro is connected to my TV Panasonic, this TV is unable to use ARC link to the 5.1 BR Player/amplifier.
On the TV screen i can read to check the device (Q10 Pro) setting.
If I want to use 5.1 I must disconnect the HDMI cable of Q10 Pro, switch on TV with the ampli and when ARC is present, at last I can reconnect Q10 Pro.
I connected several devices to my TV. This is the first time there is this problem.
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I am using the Q5 Pro and had the same problem with ARC. I disabled pin 13 on the HDMI input lead to the Q5 and now ARC works as it should do.
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This has been covered lots of times.
You need one of these:
https://www.lindy.co.uk/cables-adapters-c1/audio-video-c107/hdmi-cec-less-adapter-female-to-male-p7299
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Tks, So the problem is CEC protocol.
No chance to disable it via "future" switch in the setting of Q10 Pro?
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Hi all,
I have a strange problem with my new HiMedia Q10.
Equipment:
- Sony BRAVIA KDL-60W605
Sony HT-XT2 Soundbar
Dreambox 7080HD sat-receiver
HiMedia Q10
TV, receiver & soundbar work perfectly together. When I take the HDMI cable of the Himedia Q10 and put it while watching TV into the Sony BRAVIA, the soundsystem crashes. The TV displays a message, that there is a communication error and that from now on the TV speakers are used for the sound. The HiMedia Q10 works with the Sony HT-XT2 soundbar, TV & receiver only work with the soundbar when I plug off the HDMI of the HiMedia Q10.
Any advise how to solve this issue?
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Just to inform you: I upgraded to firmware version 2.0.4. straight after getting the Q10. MAybe a misstake, because I read the Android 7 version does have some more Audio problems than the Android 5 version.
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Although you have not said it, I would assume that this is an ARC problem. The Q5, and presumably Q10, have an ARC problem and the only solution at this time is to disconnect pin 13 in the HDMI plug into the Q5/Q10
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Just to inform you: I upgraded to firmware version 2.0.4. straight after getting the Q10. MAybe a misstake, because I read the Android 7 version does have some more Audio problems than the Android 5 version.
Someone please tell me exactly what audio problems are you talking about?! :???
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@rausmade
Probably HDMI CEC problems
http://www.futeko.com/newforum/index.php?topic=938.msg6725#msg6725
http://www.futeko.com/newforum/index.php?topic=1997.msg16660#msg16660
http://www.futeko.com/newforum/index.php?topic=1734.msg14262#msg14262
http://www.futeko.com/newforum/index.php?topic=747.msg11321#msg11321
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@rausmade
Probably HDMI CEC problems
http://www.futeko.com/newforum/index.php?topic=938.msg6725#msg6725
http://www.futeko.com/newforum/index.php?topic=1997.msg16660#msg16660
http://www.futeko.com/newforum/index.php?topic=1734.msg14262#msg14262
http://www.futeko.com/newforum/index.php?topic=747.msg11321#msg11321
Oh it's just that again. I thought it has been resolved since. Himedia/(or at least) Futeko should really ship the Box with a CEC less HDMI cable or adapter included.
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Blocking pin 13 or using a CEC blocking HDMI adapter is the solution, as mentioned already.
HiMedia have tried to fix this, and there are reports in the 2.0.3 and later firmware threads of the fix being successful for some users, but it seems to keep coming back for some users / setups. I will add it again to the 2.0.4 bug list and send to HiMedia.
I've also added it to the FAQ to try and avoid multiple threads.
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Q10 Pro interfering with HDMI CEC/ARC?
Q10 Pro CEC should be disabled in FW 2.0.3 and later. However, some users still report problems with Q10 Pro interfering with CEC/ARC signals.
If this is the case you can either get a CEC stripping HDMI adapter or manually block pin 13 on the HDMI cable.
https://www.lindy.co.uk/cables-adapters-c1/audio-video-c107/hdmi-cec-less-adapter-female-to-male-p7299
https://www.amazon.co.uk/Saxonia-Connector-CEC-less-Adapter-contactors/dp/B01FK1N5JQ/ref=sr_1_14?ie=UTF8&qid=1502179825&sr=8-14&keywords=Saxonia+hdmi
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Hello!
Is there an option for a HDMI 2.0 CEC-less adapter? The one suggested here is compatible with HDMI 1.4 only. :https://www.lindy.co.uk/cables-adapters-c1/audio-video-c107/hdmi-cec-less-adapter-female-to-male-p7299 (https://www.lindy.co.uk/cables-adapters-c1/audio-video-c107/hdmi-cec-less-adapter-female-to-male-p7299)
Anyone has a link for a working HDMI 2.0 CEC-less adapter?
Thanks you!
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No replies?
I have received that information, that the Q10 Pro/ Q5 Pro still have the CEC/ARC issue when in standby or turned off.
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No replies?
I have received that information, that the Q10 Pro/ Q5 Pro still have the CEC/ARC issue when in standby or turned off.
The pinout of hdmi 2.0 is the same, where did you get the information that the adapter is 1.4 compatible only?
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No replies?
I have received that information, that the Q10 Pro/ Q5 Pro still have the CEC/ARC issue when in standby or turned off.
The pinout of hdmi 2.0 is the same, where did you get the information that the adapter is 1.4 compatible only?
Well, do you think it's also 2.0 compatible? I had a closer look, but neither it mentioned if it's 2.0 or just 1.4, not even on Amazon...https://www.amazon.com/Lindy-HDMI-Adapter-Female-41232/product-reviews/B00DL48KVI/ref=cm_cr_getr_d_show_all?pageNumber=1&reviewerType=all_reviews (https://www.amazon.com/Lindy-HDMI-Adapter-Female-41232/product-reviews/B00DL48KVI/ref=cm_cr_getr_d_show_all?pageNumber=1&reviewerType=all_reviews) I'm better being cautious...
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The cable pinout is the same, I don't see any reason why it wouldn't work. The only thing the adapter does is "disconnect" one pin.
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Hi,
I've tried with Lindy adapter and still having HDMI ARC-CEC problems.
My soundbar loses ARC with TV when I connect to the HDMI IN of the Soundbar the Q10Pro (with or without the Lindy CEC Less adapter)