futeko.com FORUM

Product Support => HiMedia Q5/Q10 4K3D => Topic started by: vam on April 19, 2016, 10:36:51 PM

Title: Pls Need immediate Help - Unique problem
Post by: vam on April 19, 2016, 10:36:51 PM

Hi
I have a Himedia Q5 box. Unfortunately  my remote is not working for the last 3 yrs.
I have been using it through my Hicontrol APP in phone.

Somehow the wifi was turned off in the Q5 settings b mistake, so now Hicontrol is not able to connect with the box. Hence Iam unable to use it.

Iam not getting the remote in my country ( India)

Pls let me know what other universal remote would work for Q5.

Any other suggestions will be appreciated!

PS : My phone does not have a IR blaster, so cant download any remote app.


Thanks
Vam

Title: Re: Pls Need immediate Help - Unique problem
Post by: soulrage on April 20, 2016, 07:49:19 AM

Solution 1. Try to change the battery if this not solve your problem do a remote control test using your mobile phone.

Solution 2. So, if your remote isn't working right, wake your smartphone and pop open its Camera app. Next, switch to the front-facing camera, point the remote at the camera, and press any button on the remote. If the remote is working properly, you should see a flicker of light come from the IR blaster as viewed through your phone's screen. If your remote control is transmitting signal try to factory reset your box maybe the box itself have problem not the remote control.

Solution 3. Borrow a remote from your friend that has the same unit or ship your remote to a friend that has the same unit to test if your remote control is working fine.

Solution 4. DIY repair your remote control if no one can help you. You can go to your nearest electronics technician to do it for you. If not then proceed with RISK. It might work or it can damage your remote for good.

http://www.instructables.com/id/Repair-your-remote-controls/ (http://www.instructables.com/id/Repair-your-remote-controls/)

Title: Re: Pls Need immediate Help - Unique problem
Post by: looun on April 20, 2016, 08:51:30 AM

you can control q5 with:
- original remote http://www.futeko.com/products/AC105.php
- pc mouse
- MCE remote
- all remote control  FM ( radio frequency )


only bluetooth NOT work.

Title: Re: Pls Need immediate Help - Unique problem
Post by: Nice Monkey on April 20, 2016, 09:03:24 AM

Quote from: looun on April 20, 2016, 08:51:30 AM

you can control q5 with:
-- MCE remote

Is MCE remote fully supported with all keys on it? Would be nice as I have a few (standard and programmable)  lying around and really liked those.

Title: Re: Pls Need immediate Help - Unique problem
Post by: futeko.com on April 20, 2016, 09:05:29 AM

I would suggest using any USB mouse. That's probably the thing that you're most likely to already have.

Title: Re: Pls Need immediate Help - Unique problem
Post by: looun on April 20, 2016, 02:29:48 PM

Quote from: Nice Monkey on April 20, 2016, 09:03:24 AM

Quote from: looun on April 20, 2016, 08:51:30 AM

you can control q5 with:
-- MCE remote

Is MCE remote fully supported with all keys on it? Would be nice as I have a few (standard and programmable)  lying around and really liked those.

only  MCE button ( play ,stop, back ecc.. )   with usb infrared receiver usually included.

Power  on/off  , 3D ecc.. only with official  remote

Title: Re: Pls Need immediate Help - Unique problem
Post by: vam on April 20, 2016, 03:40:38 PM

Thanks to all for the responses and Appreciate your quick suggestions!
I do have a have a USB mouse, will try that as the ADMIN suggested
Will keep you posted!.

Title: Re: Pls Need immediate Help - Unique problem
Post by: vam on April 22, 2016, 08:39:26 PM

Thanks folks for your help! I was able o use the USB mouse and switch on the WIFI.
Hicontrol works now.  ;D
Iam wondering where and what model of replacement remote I can get that will surely work with my Q5

Title: Re: Pls Need immediate Help - Unique problem
Post by: futeko.com on April 23, 2016, 11:08:33 AM

http://www.futeko.com/products/AC105.php