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Old Product Support => Pre November 2014 Products => Topic started by: missyh on January 30, 2015, 04:22:36 PM

Title: help with Eken W70 wont boot up
Post by: missyh on January 30, 2015, 04:22:36 PM
Apologies in advance i am not technical so i will try to explain the best way i can.

I have an Eken W70 that i bought here from Futeko.
It is V. 1.5.5
Kernel 3.0.8
OS 4.0

FOr the longest time i cant get it to boot up. It turns on and gets stuck with the Andriod lying down with the big red ! and then the screen switches over to the Ice Cream Sandwich logo  with red error message "Boot into recovery Mode"

So from what i gather-have i soft-bricked the tablet?
If so do i need to flash it? I dont know what this means...

STEPS i have done:
I have tried to copy some firmware (W70-1.1.0--20120815) which contains the FirmwareInstall folder and wmt_scriptcmd file
onto the SD card and boot up with that but it dosent do anything except the above.

Please help-its driving me mad.
Title: Re: help with Eken W70 wont boot up
Post by: futeko.com on January 31, 2015, 10:42:54 AM
I'm not familiar with that error message specifically but in but in general reflashing the firmware should fix it.

The latest W70 firmware can be found here: ftp://198.58.110.11/

I would give this one a go: ftp://198.58.110.11/W70-1.5.5-1680-NO-WIN8-1.10.zip

Instructions here: http://www.futeko.com/navpage/support-old.php#w70

I've not known it to happen with a W70, but for other Eken tablets this was the process for resetting the CMOS battery. It's worth a go:

Q: Outline of battery icon containing a red exclamation mark on boot?
A: This is a calibration problem between the battery and the Android installation. It is fixable by doing a hard reset. Connect the tablet to the charger. Hold the volume- button and the power button pressed in for more than 30 seconds. 45 seconds is fine. Remove the charger and leave the tablet for 2 minutes. Now plug the charger back in and press the power button. The tablet should boot normally. You won't lose anything stored on the tablet.