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Product Support => HiMedia Q5/Q10 4K3D => Topic started by: usul on February 23, 2016, 03:16:04 AM

Title: where to find US/Canada Firmwares for q5 4k3D
Post by: usul on February 23, 2016, 03:16:04 AM
Hello.
I just ordered my new q5 4k3D player from US.

I noticed that the firmware page seems to apply to euro versions of the player..

Where can I find US/Canada versions, or what is the procedure  to do so..

Thanks and sorry if this has been asked before..
Title: Re: where to find US/Canada Firmwares for q5 4k3D
Post by: gbakay on February 23, 2016, 05:08:09 AM
This is the Canadian Himedia website for the firmware you need.

http://himedia.ca/index.php?main_page=page&id=4&zenid=5df0fbb0bba8038805687bbf95fdac70
Title: Re: where to find US/Canada Firmwares for q5 4k3D
Post by: futeko.com on February 23, 2016, 08:58:28 AM
There are two types of Q5/Q10 hardware, the Chinese version and the European (or International) version.

We call the one we sell 'European' because almost all of Himedia's international sales have traditionally been in Europe, they haven't had much of a presence in North America.

Our firmware can be used on all European/International model Q5/Q10s.

Chinese version hardware usually has Chinese writing on the top. Usually.
Title: Re: where to find US/Canada Firmwares for q5 4k3D
Post by: usul on February 23, 2016, 12:39:10 PM
Thanks for info..

Just so I understand correctly,  I can use the euro version firmware with my us/Canada q5 4k3d?

Just  don't want to Brick it..

Thanks again to all that helped me. And for the Canadian site. ??
Title: Re: where to find US/Canada Firmwares for q5 4k3D
Post by: futeko.com on February 23, 2016, 01:47:07 PM
Thanks for info..

Just so I understand correctly,  I can use the euro version firmware with my us/Canada q5 4k3d?

Just  don't want to Brick it..

Thanks again to all that helped me. And for the Canadian site. ??

Almost certainly yes if it says HIMEDIA on the top of the casing.