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Product Support => HiMedia Q5/Q10 4K3D => Topic started by: clausdk on February 03, 2016, 06:24:36 PM

Title: GREEN tint on playback?
Post by: clausdk on February 03, 2016, 06:24:36 PM
Hi.

Just got my new Q10 up and running, but I got terrible picture quality with a green tint on everything. On a black background there are green vertial stripes.

Suggestions?

Screenshot:

(https://dl.dropboxusercontent.com/u/28302256/Ting%20der%20s%C3%A6lges%20p%C3%A5%20nettet/green%20tint.jpg)
Title: Re: GREEN tint on playback?
Post by: looun on February 03, 2016, 06:37:05 PM
try with another HDMI cable  ???
Title: Re: GREEN tint on playback?
Post by: futeko.com on February 04, 2016, 09:35:41 AM
Title: Re: GREEN tint on playback?
Post by: clausdk on February 06, 2016, 06:31:05 PM
I switched to my projector, and to my surprise that fixed it. My plasma TV shows this behavior.

Another problem arose. I get some stutters during ISO playback, it's a 3d blu ray, but either watching in 2d or 3d there are stutters quite often.

I tried to search around and the fix should be the wrapper which is already installed to the latest version.

Any suggestions?

PS: Watched Star Trek into Darkness without ANY problems, but Transformers Age of Ex has the stutter.
Title: Re: GREEN tint on playback?
Post by: futeko.com on February 08, 2016, 10:25:22 AM
I switched to my projector, and to my surprise that fixed it. My plasma TV shows this behavior.

Another problem arose. I get some stutters during ISO playback, it's a 3d blu ray, but either watching in 2d or 3d there are stutters quite often.

I tried to search around and the fix should be the wrapper which is already installed to the latest version.

Any suggestions?

PS: Watched Star Trek into Darkness without ANY problems, but Transformers Age of Ex has the stutter.

Do you get the stutters if you play the file using Himedia Media Centre (from home screen)?

Is 24p mode turned on (Settings - Playback - 1080p24hz)?