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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: simo241 on August 07, 2023, 10:49:51 PM

Title: pc with windows 11 does not recognize HD 2tb storage
Post by: simo241 on August 07, 2023, 10:49:51 PM

Hello, I have a problem with himedia Q10 pro media player.
I've always housed a 2tb HD that I use as storage, but since I installed Windows 11 on my desktop pc, I no longer see this 2tb HD on the LAN, for example when I copy a 10gb file, an error window pops up at due to lack of space.
I assume because he sees and wants to copy the file to the internal 12GB HD.
with win7 the exchange of files in lan worked perfectly...
How can I do?

Title: Re: pc with windows 11 does not recognize HD 2tb storage
Post by: pcristi on August 14, 2023, 07:23:25 PM

Microsoft change long time ago how free space is reported on Windows 10/11.
Use map drive for HDD(sdaX) on network share
https://www.futeko.com/newforum/index.php?topic=4339.msg28811#msg28811

Enjoy HiMedia player.

Title: Re: pc with windows 11 does not recognize HD 2tb storage
Post by: simo241 on August 18, 2023, 03:13:43 PM

thanks for the reply, but the problem remains.
network drive mapped to V:
the result is the same as before seen in the photo
thanks

https://ibb.co/jTYMybQ

Title: Re: pc with windows 11 does not recognize HD 2tb storage
Post by: pcristi on August 19, 2023, 08:39:23 PM

Please try map the disk map V: \\Android_XXX\share\media_rw\sdaX, not  V: \\Android_XXX\share as I can see on your screenshot.
Where sdaX is your connected HDD.
Enjoy HiMedia player.

Title: Re: pc with windows 11 does not recognize HD 2tb storage
Post by: simo241 on August 20, 2023, 08:16:53 PM

kindly can you explain to me foolproof how to make the correct network path.

P.S: In the kitchen I have a second media player (geek medley 3 evo) and desktop pc (Win11) sees it perfectly

Thanks