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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Trekker on October 05, 2021, 08:26:43 AM

Title: Launcher_3D Keeps stopping
Post by: Trekker on October 05, 2021, 08:26:43 AM

Hi folks,

I've just installed some new apps onto my Q10 Pro. When I restarted the box I recieved the message, Launcher_3D has stopped followed by Launcher_3D keeps stopping. If I close the message it just re-appears. Nothing appears on the screen other than this message and the background wallpaper. None of the apps are visible and there seems no way to access the settings or anything else!

(I have the Custom Firmware installed)

Please help. Thank you.

Title: Re: Launcher_3D Keeps stopping
Post by: Trekker on October 06, 2021, 06:05:53 AM

No replies yet, but I'm thinking the easiest thing to do is to do an update.

I notice that the latest update shown on page 1 of the update thread is version 2.1.4 , but that there is actually a version 2.1.7 available! Is there any reason why I shouldn't update the very latest version rather than v 2.1.4?

Thanks.

Title: Re: Launcher_3D Keeps stopping
Post by: SSThing on October 06, 2021, 02:59:53 PM

I had the same problem recently and decided to use the opportunity to upgrade from 2.1.1 to 2.1.7.
However, I found 2.1.7 problematic so downgraded to 2.1.4.

Title: Re: Launcher_3D Keeps stopping
Post by: Trekker on October 07, 2021, 04:36:18 AM

Thanks for your reply SSThing.

I've also upgraded to 2.1.4. Seems to be working fine  :)

Title: Re: Launcher_3D Keeps stopping
Post by: bladecutter on October 13, 2021, 07:11:23 AM

Encountered same problem. I'm on 2.1.7, and I just restart to get away with it. Most of the time issue disappears.