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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: morris99 on March 04, 2021, 11:30:43 PM

Title: Himedia Q10 Pro turns off after 5 minutes when IDLE
Post by: morris99 on March 04, 2021, 11:30:43 PM

I have one question, I have Himedia HMD-2.1.7 2020-08-18.140128, when I connect on Lan on a remote pc to play movie it works fine with KODI , when I play movie on the same PC using MediaCenter after 5 minutes the Himedia TURNS OFF (shutdown), this happens even if I live the Himeda IDLE, after about 5 minutes power go off.
can anyone help ?
thanks!

Title: Re: Himedia Q10 Pro turns off after 5 minutes when IDLE
Post by: pcristi on March 05, 2021, 10:47:46 AM

This can happens when update from menu are done between CFW to OFW.
Anyway try make clean install of yours favorit FW.

Title: Re: Himedia Q10 Pro turns off after 5 minutes when IDLE
Post by: morris99 on March 05, 2021, 04:30:39 PM

thanks pcristi, I didn't think of that, you could be right.
So, an Official Software Package always follows an Official Firmware, is that right ?