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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: unclejoshc on February 16, 2020, 02:29:15 AM

Title: No signal?
Post by: unclejoshc on February 16, 2020, 02:29:15 AM

All of a sudden I am getting no signal from the box.  When I first turn it on,  the HiMedia screen comes on but in all pink and then screen goes blank and No Signal error comes up on my TVs.  Tried 2 TVs and multiple HDMI cables.  Any ideas?  Is box dead?

Title: Re: No signal?
Post by: nandish on February 16, 2020, 01:11:07 PM

Try replacing the power supply with another one.

Title: Re: No signal?
Post by: pcristi on February 16, 2020, 06:09:26 PM

@unclejoshc
HDPC 2.2 is set active (Android setting/Display) and from some rezone your's connected display is see as not HDPC 2.2 compliant.
Read ip from router or ipscan then use scrcpy-win64-v1.9 (https://github.com/Genymobile/scrcpy/releases/tag/v1.9) or HiControl to connect to your box and uncheck HDPC 2.2 option.