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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: wilwong1971 on February 15, 2020, 06:10:34 PM

Title: Himedia Q10 Pro resetting itself
Post by: wilwong1971 on February 15, 2020, 06:10:34 PM

Hi

Has this happened to anyone recently?

All of a sudden, Q10 Pro stops responding to mapped sambe drives from my PC, go to the player, things seems normal but I reboot it to hopefully get SAMBA access, Media boots up with no Kodi / Mediaplayer apps (where there should be a Kodi icon on the home screen, it has a pic of the green android.

I rebuild with custom firmware, update everything and a few days later this happened again, will rebuild again but worried it will happen again?

Title: Re: Himedia Q10 Pro resetting itself
Post by: futeko.com on February 17, 2020, 09:18:50 AM

Normal firmware installs on Q10 Pro don't re-format the internal storage. I suspect your problem and solution are similar to this thread: https://www.futeko.com/newforum/index.php?topic=2798.msg22481#msg22481

So install FW 2.0.1 and update from there to latest firmware. 2.0.1 will re-partition and format the internal flash. You need to install 2.0.1 then 2.0.3 then 2.0.4 then 2.1.4 (or whichever recent FW you want).