futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: giorgiogira on January 18, 2020, 03:15:25 PM

Title: System crash with hardware reset
Post by: giorgiogira on January 18, 2020, 03:15:25 PM

It happened to me 5 times that the system rebooted.
Once rebooted it had a kind of hardware reset, with some apps not working anymore
(for example kodi and explorer); see attached images.
The version used is: HMD-2.1.4 2019-05-30 (Crispi).
Can anyone give me some advice?
Thank's

Title: Re: System crash with hardware reset
Post by: stl on January 19, 2020, 08:45:43 AM

Do you think it's possible you ran out of storage space? Reinstall the firmware with the reset button method, if it happens again try another power supply.

Title: Re: System crash with hardware reset
Post by: giorgiogira on January 22, 2020, 03:30:43 PM

I had already replaced the power supply with a 5A one.

Title: Re: System crash with hardware reset
Post by: giorgiogira on June 04, 2021, 08:12:47 PM

I realized that the problem is when I create my video library with scraping process.
Could all the downloaded images be creating this problem?

Title: Re: System crash with hardware reset
Post by: stl on June 05, 2021, 07:08:19 AM

If you ran out of free internal storage space then yes

Title: Re: System crash with hardware reset
Post by: giorgiogira on June 10, 2021, 04:27:40 PM

the library was created regularly though; no problem

Title: Re: System crash with hardware reset
Post by: Phil181 on June 15, 2021, 08:44:28 AM

Quote from: giorgiogira on June 10, 2021, 04:27:40 PM

the library was created regularly though; no problem

Kodi can push up memory space requirements slowly until it just runs out.... 
Best solution is to place a 32Gb SD Card in the slot and use for "expanded memory" in Settings.  Remember to fully back-up Kodi first, as the system is wiped during this process.  The card cannot be removed without re-formatting internal memory.