futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: unclejoshc on October 14, 2019, 10:07:14 PM

Title: Network Transfer Not Enough Space
Post by: unclejoshc on October 14, 2019, 10:07:14 PM

So just this past week, I have been unable to transfer shares from my PC to my Q10 because it says not enough space despite having a few hundred GB available.

I can access the folders and files under the Q10 and transfer them from the device to my PC with no problem. I can see them from the Q10 and stream them from the PC with no issue but I can't transfer any files over to the device.

Any thoughts?  I was able to do this last week but now I cannot.  I didn't update or change anything as far as I know.

Title: Re: Network Transfer Not Enough Space
Post by: Krock1984 on October 15, 2019, 02:25:02 AM

I am currently having the same issue but I believe mine is because I am using a 8tb drive and the box will only use 4tb of the 8tb drive.  But I have also had this issue before.  The way I fixed it before was attaching it to a PC and doing disk cleanup on the drive.  I believe it has a issue of sometimes not deleting stuff properly that you deleted on the remote drive.  As when I normally connect it to my PC there are a ton of files that aren't fully deleted.

Title: Re: Network Transfer Not Enough Space
Post by: unclejoshc on October 16, 2019, 04:37:35 PM

This didn't work. I hooked up the drive to my PC and was able to transfer files back and forth with no issue. I did a disk cleanup and drive optimization as well.  I also have 8 TB drive but all 8 TB show up on the box.  I have about 350GB free space available and I am trying to transfer files that are less than 3GB each.  Every time it tells me I need from 1-3GB more free space. Makes zero sense.

I can transfer them from the PC using ES Explorer on the box but I cannot transfer that same exact file from my PC to the box using windows explorer but I could last week with no issues. This is really frustrating. 

I have no idea why this is happening or how to fix it.

Title: Re: Network Transfer Not Enough Space
Post by: hoodpeter on October 17, 2019, 01:15:24 AM

Refer here:
https://www.futeko.com/newforum/index.php?topic=4339.15

Title: Re: Network Transfer Not Enough Space
Post by: unclejoshc on October 17, 2019, 04:59:40 AM

Thanks, that seems a little too technical for me. It looks like Joker may have provided easier to understand instructions than the OP but his posts are blank when I look at them. 

I appreciate the response but I don't know how to map a drive or use the command prompt really so I basically need instructions for dummies.

I just don't understand why this is happening to me now. Seems like that thread was from months ago but I was able to transfer just last week. No updates were done as far as I know.

Title: Re: Network Transfer Not Enough Space
Post by: unclejoshc on October 17, 2019, 05:34:42 AM

Ok, after some Googling, I mapped the folder on the drive to Z and I can now transfer via Windows Explorer and the mapped Z drive shows the correct size and free space.

I do notice the transfer is MUCH slower than before when it was just unmapped over the network. Is that normal?

Thanks again for the help!

Title: Re: Network Transfer Not Enough Space
Post by: ge0kas on October 17, 2019, 05:30:32 PM

I have the same problem.
After hard reset AND format of HDD it can't accept files larger than 945MB !!!
Network Mapping as a drive WORKS as a solution, but how can I solve it for good ?
Should I test an older windows PC or should I connect to USB and do disk cleanup?

Title: Re: Network Transfer Not Enough Space
Post by: Mount81 on October 20, 2019, 07:21:21 AM

What you mean by "hard reset"? If you did a factory reset on the Box, than the best to do is a full "paperclip" reinstall of the firmware.

Also, connecting to a Windows PC and doing a chkdsk /f on the HDD won't hurt and could solve various drive issues.