futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: biosam on August 23, 2019, 08:42:42 PM

Title: NO SAMBA connection after software reset
Post by: biosam on August 23, 2019, 08:42:42 PM
good evening
after software reset for problem of lag, i loose SAMBA connection with my synology nas....how can risolve?
i have just installed ultimate firmware thank

ps sorry for bad english
Title: Re: NO SAMBA connection after software reset
Post by: stl on August 24, 2019, 08:13:40 AM
With a software reset you might lose part of the pre installed factory software, you should reinstall the firmware instead. What version you have?
Title: Re: NO SAMBA connection after software reset
Post by: biosam on August 24, 2019, 11:20:05 AM
Thank  for answer....i have 2.1.4
Title: Re: NO SAMBA connection after software reset
Post by: bfrqrv on August 24, 2019, 09:02:23 PM
Same here! I use SMB for years and now after updating from 2.1
0 to 2.1.4 the SMB search in mediaplayer and Kodi gives " no server" ES file explore does work.
Can someone confirm that SMB is correct im the new firmware?
Title: Re: NO SAMBA connection after software reset
Post by: bfrqrv on August 26, 2019, 07:27:54 AM
Nobody can make a quick test to see if SMB search browser works in mediaplayer on the newest version?
Title: Re: NO SAMBA connection after software reset
Post by: kodiloaded on August 26, 2019, 09:18:42 AM

Samba is working fine for me in CFW 2.1.4

Dirty Upgrades & Factory Resets are not recommended, Always, Always do a CLEAN INSTALL !
Title: Re: NO SAMBA connection after software reset
Post by: bfrqrv on August 26, 2019, 10:20:41 AM

Samba is working fine for me in CFW 2.1.4

Dirty Upgrades & Factory Resets are not recommended, Always, Always do a CLEAN INSTALL !

Can you poit me to that methode? I always see this everywhere:

1. Rename firmware update .zip (e.g. update_Q(...)Pro_(...)_HMD-1.0.8(...).zip) to update.zip.
2. Copy update.zip to the root of a USB pen drive.
3. Insert the USB pen drive into any USB port of the Q10/Q5Pro.
4. With the Q10/Q5Pro turned off, use a paper clip or pen to press and hold the the pinhole restore button on the back side of the Q10/Q5Pro.
5. While keeping the RESTORE/UPGRADE button pressed, turn on the Q10/Q5Pro.
6. The Q10/Q5Pro will show an Android logo and proceed to upgrade the firmware.
7. The box will auto-reboot when finished.
8. First boot can take 4-5 minutes.
9. Wait 15 minutes after first boot to allow system and apps to initialise.
Title: Re: NO SAMBA connection after software reset
Post by: kodiloaded on August 26, 2019, 12:49:37 PM
That is exactly how you do it !
Title: Re: NO SAMBA connection after software reset
Post by: bfrqrv on August 26, 2019, 02:22:09 PM
That is exactly how you do it !
Correct, so where is the dirty?
Title: Re: NO SAMBA connection after software reset
Post by: kodiloaded on August 26, 2019, 03:52:36 PM
Dirty upgrade is when you use the built in Updater in Settings/Upgrade
Title: Re: NO SAMBA connection after software reset
Post by: bfrqrv on August 26, 2019, 04:44:10 PM
Dirty upgrade is when you use the built in Updater in Settings/Upgrade

Ok thx but still no SMB servers found in the browser. It must be something local then.
Title: Re: NO SAMBA connection after software reset
Post by: Mount81 on September 07, 2019, 03:37:01 PM
Are you sahring from a NAS or a Windows PC? See the FAQ Tread "Networking" section for possible solutions.
Title: Re: NO SAMBA connection after software reset
Post by: condorbg on October 13, 2019, 12:15:34 PM
I have the same problem on my Q5 Pro. Probably problem is in samba support. I try to search and receive " no servers " error. If I try to add local server I receive error: new server error. My pc is connected to this server also but with SMB3 protocol. Any one have ideas ?
Title: Re: NO SAMBA connection after software reset
Post by: adam1411 on October 14, 2019, 08:09:16 PM
I have the same message "no server"with firmware 2.14
Title: Re: NO SAMBA connection after software reset
Post by: adam1411 on October 15, 2019, 09:22:05 AM
I have also a Nvidia TV Shield and with that device i can connect with SMB samba!!!

So the problem is with the old Himedia Q10 and i tried different firmware and no server!!!!

So Futeko please solve this?
Title: Re: NO SAMBA connection after software reset
Post by: futeko.com on October 15, 2019, 10:01:06 AM
Q10 Pro supports only SMB v1. This needs to be enabled in recent versions of Windows. See here: https://www.futeko.com/newforum/index.php?topic=2536.0

You could also try setting a fixed IP for the Samba share and entering it's details directly in the Q10 Pro (so bypassing SMB server search).
Title: Re: NO SAMBA connection after software reset
Post by: adam1411 on October 15, 2019, 11:29:12 AM
The problem is with the Q10 mediabox, I tried every firmware and the problem was not solved? I did checked it, I still have SMB 1 client and server installed (no problems before)

And with my NIVIDIA TV SHIELD i can reach my share!!!!!!!

So the problem has to do with HIMEDIA Q10 or the with the chip
Title: Re: NO SAMBA connection after software reset
Post by: futeko.com on October 15, 2019, 11:42:16 AM
What version of Windows is the server?
Title: Re: NO SAMBA connection after software reset
Post by: adam1411 on October 15, 2019, 12:14:10 PM
Windows 10 64 bit
Title: Re: NO SAMBA connection after software reset
Post by: futeko.com on October 15, 2019, 01:11:23 PM
Did you look at the link I posted earlier and follow the instructions for enabling SMB v1? Same info here: https://support.zyxel.eu/hc/en-us/articles/360005563933-Reactivate-SMBv1-support-for-NAS-devices-on-Windows-10

I am 99% sure the problem is the disabled SMB v1 server on Windows 10. There is no general problem with SMB access on any HiMedia firmware.
Title: Re: NO SAMBA connection after software reset
Post by: adam1411 on October 17, 2019, 09:09:13 AM
Problem persists? Windows 10 64 bit reinstalled, enabling SMB v1.Diverse images installed. Problem occurred after installation 2.1.4

Modem restart, replace Lan cables

Keep having the problem that I cannot access my shares? I can access them via the app ES file explore

I also have a Nvidia TV shield and can I access the shares there?

I really need help? I bought the himedia Q10 in the Netherlands, but the seller is bankrupt and nobody can make or exchange it?
Title: Re: NO SAMBA connection after software reset
Post by: futeko.com on October 17, 2019, 09:23:31 AM
I have answered your email with the below:

Quote
I can only point you to my previous answers. There is no general problem accessing SMB shares on Q10 Pro. If there was then it would be all over the forums. I think the problem must be one of two things: 1. SMB v1 incorrectly setup on Windows 10 2. A problem with SMB share discovery which would be resolved by accessing the share directly by IP address.

There's nothing more I can do from here to help. I am sorry that the retailer you bought the box from in the Netherlands no longer exists.
Title: Re: NO SAMBA connection after software reset
Post by: adam1411 on October 18, 2019, 04:44:12 PM
Problem is solved
Title: Re: NO SAMBA connection after software reset
Post by: condorbg on October 20, 2019, 10:44:19 AM
Q10 Pro supports only SMB v1. This needs to be enabled in recent versions of Windows. See here: https://www.futeko.com/newforum/index.php?topic=2536.0

You could also try setting a fixed IP for the Samba share and entering it's details directly in the Q10 Pro (so bypassing SMB server search).

Well, when I try ti add fixed IP for  the Samba share I receive error: "new server error" Any hint how to add the server with fixed IP ?