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Product Support => Zidoo Z9S, Z10 => Topic started by: dpullen87 on June 04, 2019, 11:08:21 AM

Title: USB Disconnects
Post by: dpullen87 on June 04, 2019, 11:08:21 AM

I'm having constant issue with USB disconnections on Z9S; they are random but happen at least once while watching an hour program. I've tried both USB 3.0 ports. The program freezes, when i exit sometimes the posters have just disappeared or other times i get a message to say the HT2 has crashed. I reboot the box and it all comes back. It is getting very annoying now, the drive is a WD 3TB passport.

Would a powered USB hub help?

Has anyone else experienced this issue?

Title: Re: USB Disconnects
Post by: Nice Monkey on June 04, 2019, 07:57:26 PM

I have bad experiences with USB3 in general. The connector is vulnerable to bad connections. Using USB2 is far more stable.
But anyway Zidoo has multiple USB problems which it did not have with older generations.