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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Ellah on May 04, 2019, 12:04:17 PM

Title: Unable to copy from SD to HDD
Post by: Ellah on May 04, 2019, 12:04:17 PM
I used to copy files from SD to HDD without any issues.

Since the last FW 2.1.1 I got error "no more capacity to store things" when using file manager and when trying to copy files bigger than 2GB.

I am 1000% sure that HDD has plenty of space, but yet Q10 pro is not allowing me to copy anything, very frustrating...

Removing HDD and connecting to PC is a workaround, but this is not the case here, as it used to work before, no it does not, where is the issue?

Thanks
Title: Re: Unable to copy from SD to HDD
Post by: kodiloaded on May 04, 2019, 02:24:58 PM
Have you tried it using Es File Explorer ?
Title: Re: Unable to copy from SD to HDD
Post by: Phil181 on May 05, 2019, 02:45:24 AM
Android uses a base of Linux and sometimes the system does not seem to know about deleted/moved files etc. and reports them incorrectly to the OS.
Try another file manager, as suggested, or perhaps try to move files via a networked PC?

The simplest method is not to remove the HDD, but to plug the back USB 3.0 port HiMedia unit into your PC.  This then acts like any external HDD and files can be quickly moved around.
Title: Re: Unable to copy from SD to HDD
Post by: stl on May 05, 2019, 07:35:22 AM
What's the hdd file system, Fat32 or NTFS?
Title: Re: Unable to copy from SD to HDD
Post by: Mount81 on May 12, 2019, 06:20:34 AM
So this seams like that the "wrong free space reported" bug is still present on 2.1.1.

The workaround I know, is to connect the Box via USB OTG to a Win PC and run a chkdsk /f on the HDD (or let Windows do it, when offers a disk check after connecting) and you will get back the lost free space.

It seems that at every occasion you delete files with some of the apps installed on the Box, it fails to do it properly, and the occupied space remains.

I doubt that there would be any Android app that would do it properly (at least not on HiMedai Boxes)
Title: Re: Unable to copy from SD to HDD
Post by: Ellah on May 21, 2019, 07:53:16 PM
What's the hdd file system, Fat32 or NTFS?
NTFS of course
Title: Re: Unable to copy from SD to HDD
Post by: Ellah on May 21, 2019, 08:06:14 PM
After connecting via USB to PC, disk checked and fixed. Now it is back to normal, thank you.