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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: twcoolen on April 01, 2019, 06:36:59 AM

Title: Q10 Pro Display Resolution reset
Post by: twcoolen on April 01, 2019, 06:36:59 AM

Hi,

I have read about this issue on the forum when using older FW version, but I am facing this issue in the latest FW for Q10 Pro.

I just bought a new LG C8 TV and have connected my Q10 Pro via a Onkyo 4K recevier to my LG TV. When I switch the resolution of my Q10 to 2160p (any refresh rate) I can watch content in 4K. However, after switching of the Onkyo and LG TV, the resolution resets to 1080i in most occasions.

I already configured my Harmony remote to first switch of the Onkyo receiver first before switching of the TV, to no avail.
My Q10 Pro is configured to remain always on.

Is there a solution/work-around for this?

Setup:
LG OLED65C8PLA
Onkyo HT-R693 7.2 receiver
Q10 Pro HMD-2.1.1 2018-12-24

Title: Re: Q10 Pro Display Resolution reset
Post by: xenon4711 on April 20, 2019, 04:58:23 PM

I have exactly the same problem with my  Denon AVR-X2400H.
I set the resolution in the Q10 Pro settings to 2160p/60Hz and after a restart it is set back to 1080i.
A fix for this would be much appreciated!

Title: Re: Q10 Pro Display Resolution reset
Post by: pcristi on April 20, 2019, 05:37:02 PM

Try AFR Assistant utility v1.08
https://www.futeko.com/newforum/index.php?topic=3226.msg28091#msg28091

Set on /sdcard/afr.cfg MainMenu:2160@60, 420, 10
MainMenu:3840X2160@60, 420, 10

Title: Re: Q10 Pro Display Resolution reset
Post by: xenon4711 on April 21, 2019, 08:19:03 PM

Quote from: pcristi on April 20, 2019, 05:37:02 PM

Try AFR Assistant utility v1.08
https://www.futeko.com/newforum/index.php?topic=3226.msg28091#msg28091

Set on /sdcard/afr.cfg  MainMenu:2160@60, 420, 10

What does that mean? Could you be more specific what needs to be done?

Title: Re: Q10 Pro Display Resolution reset
Post by: xenon4711 on April 21, 2019, 08:29:10 PM

I've installed this AFR tool and changed the afr.cfg to MainMenu:2160@60, 420, 10, but it's still at 1080i after a reboot.

Title: Re: Q10 Pro Display Resolution reset
Post by: pcristi on April 22, 2019, 12:03:55 PM

Try
MainMenu:3840X2160@60, 420, 10

Title: Re: Q10 Pro Display Resolution reset
Post by: xenon4711 on April 22, 2019, 12:14:51 PM

This works now! Thanks  :D