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Product Support => Zidoo Z9S, Z10 => Topic started by: crankshaft55 on March 25, 2019, 05:59:05 PM

Title: can't find external hard drive
Post by: crankshaft55 on March 25, 2019, 05:59:05 PM

I have 2 identical external hard drives but my Zidoo Z9S can only find 1 of them.
Can someone help me with this problem

Title: Re: can't find external hard drive
Post by: Nice Monkey on March 25, 2019, 08:24:44 PM

Hoe they are formatted is the crucicial question;
https://www.futeko.com/newforum/index.php?topic=576.0

Title: Re: can't find external hard drive
Post by: crankshaft55 on March 25, 2019, 08:34:59 PM

Thing is that  they are same brand and both formatted in NTFS exactly the sam way but still my Zidoo just can only find 1 out of 2.

Title: Re: can't find external hard drive
Post by: Nice Monkey on March 26, 2019, 12:41:25 PM

You are absolutely sure? No hidden partitions, single partition starting at the same point etc.

Title: Re: can't find external hard drive
Post by: futeko.com on March 26, 2019, 04:19:42 PM

What brand/model HDDs are they? If they are particularly high power draw this might be the problem. The solution in this case it to add a powered hub between Z9S and HDD.

Title: Re: can't find external hard drive
Post by: crankshaft55 on March 26, 2019, 06:59:51 PM

They are La Cie hard disks