futeko.com FORUM

Product Support => Zidoo Z1000, X20 Pro, X20 => Topic started by: willyd on March 22, 2019, 08:36:28 AM

Title: x20
Post by: willyd on March 22, 2019, 08:36:28 AM

hi i have a zidoo x20 it will only play media from network for 15mins to maybe half an hour it shipped with 1.2.28. firmware which actually played fine i have tried all other firmwares they all fail with lost network connection i have the zidoo x20 hardwired  any ideas

Title: Re: x20
Post by: futeko.com on March 22, 2019, 02:34:48 PM

With it play something like Youtube continuously without the connection dropping? Please test this.

If it doesn't drop Youtube then the problem is the local network, either at the server end (NAS/PC etc) or the X20. There haven't been any significant changes to the way X20 handles LAN connections between 1.2.28 and now so I would be looking at the NAS. Try disabling security features on the NAS temporarily to test and then, if that works, add X20 MAC address to the whitelist in NAS setup.

Title: Re: x20
Post by: willyd on June 06, 2019, 06:40:51 PM

sorry its been a while my x20 still looses lan while playing youtube plays of internal hdds with no problems

Title: Re: x20
Post by: willyd on August 19, 2019, 09:09:58 AM

still no help

Title: Re: x20
Post by: futeko.com on August 19, 2019, 12:17:33 PM

There's not much I can add to my earlier reply. It's most likely a problem with NAS setup or maybe the cabling between NAS and X20. How long is the cable run for instance?