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Product Support => HiMedia Q5/Q10 4K3D => Topic started by: alanisrox69 on March 18, 2019, 04:32:28 AM

Title: Q10 EN.2001, Android 4.4.2 Update?
Post by: alanisrox69 on March 18, 2019, 04:32:28 AM
HI all,

hoping for some guidance here. I have a Q10 Pro. Model number: Q10EN.2001, Android Version 4.4.2, Kernel 3.10.0_s40, Build number HMD-3.0.3 2015-12-14-092330

is there any way to update the Android version and possibly the Kodi version? I see the custom firmwares posted on here and have searched, but I can't find how to update my Android version from 4.4.2 to 5.1 or 7.xx required for those firmwares.

Thank you!
Title: Re: Q10 EN.2001, Android 4.4.2 Update?
Post by: stl on March 18, 2019, 08:20:09 AM
Your box is not a Q10 Pro international version, it's either an older version of the Q10 or the Chinese version:

Q10 Pro Chinese hardware: http://item.jd.com/2578655.html

Compared to European/international Q10 Pro (as we sell), Chinese Q10 Pro:

* Has only 8GB storage (vs 16GB for European/international version)
* Is externally identical.
* Runs a completely different firmware designed mainly for Chinese streaming services.
* European Q10 Pro firmware cannot be installed on Chinese hardware and vice versa.
Title: Re: Q10 EN.2001, Android 4.4.2 Update?
Post by: futeko.com on March 18, 2019, 09:17:42 AM
It's previous generation hardware, Q10 4K3D / Quad. As here: https://www.futeko.com/newforum/index.php?board=2.0

3.0.3 is latest official firmware.
Title: Re: Q10 EN.2001, Android 4.4.2 Update?
Post by: alanisrox69 on March 18, 2019, 07:30:29 PM
Shoot, guess you are right, it's the 4K3D. Any way to fix 23.976 stutter on Bluray ISOs? I get stutter every few minutes and driving me bonkers! I don't recall this box ever having the issue before.