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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: aquilabert on March 17, 2019, 05:09:20 PM

Title: lost setting q10 pro
Post by: aquilabert on March 17, 2019, 05:09:20 PM

Hi, I was  very happy for my q10 pro until 1 mouth ago. Every 4-7 days it losts the setting-configuration. It is how it had an hard reset (or reset firmware) . I tryed to search how to change battery bat I discovered that there isn't battery. Can you help with this problem. Thanks

Title: Re: lost setting q10 pro
Post by: stl on March 17, 2019, 08:12:00 PM

Quote from: aquilabert on March 17, 2019, 05:09:20 PM

Hi, I was  very happy for my q10 pro until 1 mouth ago. Every 4-7 days it losts the setting-configuration. It is how it had an hard reset (or reset firmware) . I tryed to search how to change battery bat I discovered that there isn't battery. Can you help with this problem. Thanks

Try another power supply