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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: edver on January 18, 2019, 11:16:53 AM

Title: Video problem
Post by: edver on January 18, 2019, 11:16:53 AM

Hi
I have a few ripped films from  my original  DVD's on the HDD in my Q10 that wont play ,giving a fault:Video problem.
My earlier player was a Mede8er x800 that had no problem with these files,is there a way to find out whats the problem.
These DVD's won't play anymore on my DVD player (I think age is the factor in this case ) so there's a problem for me!
I hope You can give me some hints to solve it.
Edd

Title: Re: Video problem
Post by: Mount81 on January 18, 2019, 11:33:56 AM

What program did you use to rip the DVD's? I have remuxed a couple with MakeMKV, and they're playing fine on Q10 Pro.

Title: Re: Video problem
Post by: futeko.com on January 18, 2019, 03:09:07 PM

Please run a mediainfo report on the files and post the results here.

https://mediaarea.net/en/MediaInfo/Download

Title: Re: Video problem
Post by: edver on January 19, 2019, 09:12:17 AM

THX
I will have to copy them from the HDD in my Q10 and will post the info as soon possible.
THX
Edd

Title: Re: Video problem
Post by: edver on January 22, 2019, 01:46:28 PM

Here is the info.
I run it true Handbrake and now it play's,but in a poor quality.
So If You have a better solution ?
THX
Edd

Title: Re: Video problem
Post by: Mount81 on January 22, 2019, 02:06:29 PM

I have advised already: There isn't any better solution than MakeMKV that makes a 100% lossless an 1:1 matching quality remux of the original DVD in an .mkv video file.

Title: Re: Video problem
Post by: edver on January 22, 2019, 02:32:22 PM

THX
Next time I will use MakeMKV.
Edd