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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: pigx on January 06, 2019, 11:34:41 AM
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Good morning, I'm a new owner of Q10 Pro 4K, is updated to the latest official firmware, downloaded from this forum, kodi is updated to the latest version, unfortunately I have some problems, kodi does not work with the internal player (wrapper), I installed the pacth for the auto frame rate, however my VT60 displays me 1080P 50hz. while the player info shows me, 1080P 24hz., can you help me?
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First: reactivate the Wrapper (see FAQ thread how).
Second: Turn ON the 24p mode in Settings->Playback menu.
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the 24hz option in playback is active, to reactivate wrappers how should I do? thanks for the answers
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See the FAQ Thread.
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I took a look at the faq, I did the procedure indicated but always starts the player of kodi, I read something on the file playerconfig.xml but I did not understand if you need to modify it and how to modify it.
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Try first: * How to reinstall wrapper? Shutdown Kodi. Find wrapper app at My Apps - Wrapper. Select 'use Kodi player'. Exit wrapper app. Run wrapper app again. Select 'use wrapper player'. Exit wrapper app. Restart Kodi. (Quote from the FAQ).
If that wont help:
Find playercorefactory.xml file on the following patch: \sdcard\Android\data\org.xbmc.kodi\files\.kodi\userdata\playercorefactory.xml
You need a file manager, like Total Commander on the Box to see the content and to edit the file. You can also reach it from a PC if SAMBA share is turned ON on in the Settings->More menu of the Box. If none of these works for you, just copy playercorefactory.xml to a Pendrive and edit it on a PC with Notepad.
Check if the following line is not missing from KODI's playercorefactory.xml file under the <!--network protocol rules--> section:
<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->
If so, than just insert it and save. (If transferred and edited on a PC, copy back from the Pendrive to the referred folder on the Box.)
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Thanks I will try to perform this procedure, regarding the issue of 24 hz. do you have any solution?
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First: What auto freque patch did you installed (for KODI or for the HiMEdai Player) and from what player do you expect the freque switching?
In the case of HiMedia auto freque patch: If 24p mode is really turned ON in the settings and it fails to work, than I suggest you to try turned it OFF. Otherwise, repeat the question in the patch's own Thread.
Ultimate solution: uninstall/deactivate the patch, and if 24Hz mode is ON in the menu, it will work as it should for the "stock" freques supported by the HiPlayer out-of-the-box. You would need this patch only for 25fps and 29.97fps interlaced videos (like DVD's in most of the cases).
But you can still avoid to use this patch and switch the freque manually before playback for these kind of videos: 1. Turn OFF the 24Hz mode, 2. for 25fps interlaced video/DVD set freque to 50Hz and for 29.97fps video/DVD set it to 60Hz in the Settings menu. For all the other fps videos turn 24Hz mode back ON, and set the GUI back to 60Hz. (This is the way I'm using it for years now).
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As for kodi, I replaced the existing string with the one you suggested, now the video player starts but locks on black screen is written "VideoPlayer" in the upper left corner on gray stripe
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At to what KODI version did you update? 17.6 is the last stable and safe, all the 18.x (Leia) versions are still lame at this state regarding external player handling (Wrapper). DO NOT INSTALL 18.x KODI. Stick at 17.6 (for now). And try the same I've wrote before.
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the version is 17.6 I tried what you said but it does not work, I do not know what to do, if I add the string you suggested, leaving the string already present in the file, the player of kodi works, if I put only the suggested string happens what I told you, I also tried to change the string in the original file, replacing the word VideoPlayer with the word Wrapper, it crashes.
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I found out what the problem is, my video files are shared by NAS, kodi can read them only through its reader, while Wrapper crashes, but if one of the HD of the NAS connect it directly via USB to Q10, the same file, kodi can also read through wrapper, what can it depend on?
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It's 100%-ly a network problem. So you'r NAS shares are NFS? Try with SMB. Aren't they password protected? If so, give the credentials in the Wrapper.
But still presumable, that the playercorefactory file is wrong somehow.
Have you tried simply with the Media Center? Do so. If it works, than it's a KODI problem somehow. If it won't, than it's a network/NAS related problem.
If it won't access automatically from the Media Center to the NAS, create a shortcut and give the ip and folder names manually. (Same you can try in KODI). Sometimes the automatic connections just fail to work, so you have to input the sources manually.
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the media center works through NAS without any problem, even kodi with its player works through NAS, the only one that does not work is wrapper (kodi), there seems to be some impediment. The file playerconf.xml has been modified as I told you, but without results.
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Copy&Paste here your whole playercorefactry.xml content.
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<playercorefactory>
<players>
<!-- himedia player for video -->
<player name="Wrapper" type="ExternalPlayer" audio="false" video="true">
<filename>com.himedia.xbmcwrapper</filename>
<hidexbmc>true</hidexbmc>
<playcountminimumtime>120</playcountminimumtime>
</player>
</players>
<rules action="prepend">
<!--network protocol rules-->
<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->
<rule protocols="nfs|http|rtmp|sop" player="VideoPlayer" /> <!--all nfs-->
<!--internet streams rules-->
<rule protocols="pvr" player="VideoPlayer" /> <!--all pvr-->
<rule internetstream="true" player="VideoPlayer" /> <!--all streams-->
<!--video audio channels rules-->
<rule video="true" audiochannels="6" player="Wrapper" /> <!--5.1 audio-->
<rule video="true" audiochannels="8" player="Wrapper" /> <!-- 7.1 audio-->
<!--video resolution rules-->
<rule video="true" videoresolution="720" player="Wrapper" />
<rule video="true" videoresolution="1080" player="Wrapper" />
<rule video="true" videoresolution="2160" player="Wrapper" /> <!--4K-->
<!--audio / music rules-->
<rule audio="true" player="PAplayer"/> <!--all audio to kodi internal music player-->
<!--specific codecs rules-->
<rule video="true" audiocodec="truehd|true-hd|dtshd|dts-hd|dts" player="Wrapper"/>
<rule filename=".*.3D.*|.*.3D.iso|3D.*" player="Wrapper"/>
<rule filetypes="iso|bdmv|mpls|m2ts" player="Wrapper"/>
<rule video="true" player="Wrapper"/>
</rules>
</playercorefactory>
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Try to delete and change the relevant lines as this:
<!--network protocol rules-->
<rule protocols="http|https|rtmp|sop" player="VideoPlayer" /> <!--all http-->
<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->
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You have two nfs entries in playercorefactory which contradict each other.
<!--network protocol rules-->
<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->
<rule protocols="nfs|http|rtmp|sop" player="VideoPlayer" /> <!--all nfs-->
Change it to the Mount81 version:
<!--network protocol rules-->
<rule protocols="http|https|rtmp|sop" player="VideoPlayer" /> <!--all http-->
<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->
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I've just tried the suggested change, but it keeps crashing, I'll try to reinstall the last original firmware from recovery and see if I get any improvement
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At first you can try: Be sure that you have Exit and Close KODI totally (not just with the Home button) before you begin to modify and save the playercorefactory.xml file. After you've finished, than you can Start KODI again and see if it's now working or not.
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I turned on the q10, through total commander I added the modified playeconfig, I started kodi.
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I lost hope, reinstalled the last original firmware via recovery, I modified the file playerconfig.xml as you suggested, but unfortunately wrapper on kodi still crashes, not to mention the fact that even the management of the frame rate is non-existent, both on kodi 1080p 60hz. (with its player) that on media center 1080p 50 hz., at this point I do not know what to do, please help me
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Copy again your playercorefactory content here.
What you mean you reinstalled FW with "recovery"?
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when I bought it at the first installation already had Android 7 and I updated to the latest n version via OTA, yesterday I downloaded the latest firmware from this forum on USB and I'm installed with the key procedure placed in the back of the q10 just finished the procedure I started kodi I closed it, I started the app wrapper I selected "to player kodi" I closed the wrapper, I reopened the wrapper and I selected "to player wrapper" and I went out, I restarted kodi and I started a movie, the player wrapper has started but it is stuck on black with gray top gray line written VidePlayer, at that point I modified the file playercore.xml as you suggested me yesterday, but I did not get results, again black screen and written VideoPlayer, now I'm writing from the iPad, as soon as I arrive at the office I send you the file. Thank you for your patience.
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<playercorefactory>
<players>
<!-- himedia player for video -->
<player name="Wrapper" type="ExternalPlayer" audio="false" video="true">
<filename>com.himedia.xbmcwrapper</filename>
<hidexbmc>true</hidexbmc>
<playcountminimumtime>120</playcountminimumtime>
</player>
</players>
<rules action="prepend">
<!--network protocol rules-->
<rule protocols="http|https|rtmp|sop" player="VideoPlayer" /> <!--all http-->
<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->
<!--internet streams rules-->
<rule protocols="pvr" player="VideoPlayer" /> <!--all pvr-->
<rule internetstream="true" player="VideoPlayer" /> <!--all streams-->
<!--video audio channels rules-->
<rule video="true" audiochannels="6" player="Wrapper" /> <!--5.1 audio-->
<rule video="true" audiochannels="8" player="Wrapper" /> <!-- 7.1 audio-->
<!--video resolution rules-->
<rule video="true" videoresolution="720" player="Wrapper" />
<rule video="true" videoresolution="1080" player="Wrapper" />
<rule video="true" videoresolution="2160" player="Wrapper" /> <!--4K-->
<!--audio / music rules-->
<rule audio="true" player="PAplayer"/> <!--all audio to kodi internal music player-->
<!--specific codecs rules-->
<rule video="true" audiocodec="truehd|true-hd|dtshd|dts-hd|dts" player="Wrapper"/>
<rule filename=".*.3D.*|.*.3D.iso|3D.*" player="Wrapper"/>
<rule filetypes="iso|bdmv|mpls|m2ts" player="Wrapper"/>
<rule video="true" player="Wrapper"/>
</rules>
</playercorefactory>
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1. I suggest you to uninstall KODI, reboot the Box and than reinstall KODI from PlayStore.
2. Than reactivate the Wrapper.
3. Than make the same modification in the playercore file as before.
If it still doesn't work try the same again, but this time skip 2. and don't reactivate the Wrapper.
If it still fail to work, than maybe you need to reinstall the whole 2.1.1 FW again with the "paperclip" method.
Edit:
Or you can copy&paste the following entire playercore content inside the .xml file and overwrite/delete totally the exiting content as it is:
<playercorefactory>
<players>
<!-- himedia player for video -->
<player name="Wrapper" type="ExternalPlayer" audio="false" video="true">
<filename>com.himedia.xbmcwrapper</filename>
<hidexbmc>true</hidexbmc>
<playcountminimumtime>120</playcountminimumtime>
</player>
</players>
<rules action="prepend">
<!--network protocol rules-->
<rule protocols="http|https|rtmp|sop" player="VideoPlayer" /> <!--all http-->
<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->
<!--internet streams rules-->
<rule protocols="pvr" player="VideoPlayer" /> <!--all pvr-->
<rule internetstream="true" player="VideoPlayer" /> <!--all streams-->
<!--video audio channels rules-->
<rule video="true" audiochannels="6" player="Wrapper" /> <!--5.1 audio-->
<rule video="true" audiochannels="8" player="Wrapper" /> <!-- 7.1 audio-->
<!--video resolution rules-->
<rule video="true" videoresolution="480" player="VideoPlayer" />
<rule video="true" videoresolution="576" player="VideoPlayer" />
<rule video="true" videoresolution="720" player="Wrapper" />
<rule video="true" videoresolution="1080" player="Wrapper" />
<rule video="true" videoresolution="2160" player="Wrapper" /> <!--4K-->
<!--audio / music rules-->
<rule audio="true" player="PAplayer"/> <!--all audio to kodi internal music player-->
<!--specific codecs rules-->
<rule video="true" audiocodec="truehd|true-hd|dtshd|dts-hd|dts" player="Wrapper"/>
<rule filename=".*.3D.*|.*.3D.iso|3D.*" player="Wrapper"/>
<rule filetypes="iso|bdmv|mpls|m2ts" player="Wrapper"/>
<rule video="true" player="Wrapper"/>
</rules>
</playercorefactory>
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Thank you very much, I will try and keep you updated.
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I just tried to uninstall kodi, but every time I turn off and on again the Q10, I find kodi among the applications.
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Yep, I've forgot this, it's part of the firmware. Than just update it from PlayStore to 17.6, and continue the processes.
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I give up, I tried everything you suggested but kodi does not want to know, with wrapper freezes, I will use media center, in the meantime yesterday I have delivered the Panasonic 65FZ800 OLED, and I found that with the media center the movies 4K displays them in 24hz. while Full HD movies continue to display them at 50hz. (active patch), is this correct? Thank you for your time.
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You have the Auto freque patch installed? Than ask in it's own sticky Thread, that may could be causing this.
But be sure to turn ON the 24Hz mode in the Settings->Playback menu and turn OFF the HDCP 2.2 and the HDMI auto adaptation options in the Settings->More menu.
(My guess is still that a fresh and clean reinstall of the 2.1.1 FW would solve all of this. It would be impossible that what works fine for everyone, just somehow doesn't work for you. But if you are using NFS Shares, you will still need to modify the playercorefactory as above for KODI.)
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In my case I have a Q5 Pro on 2.1.1 with the same issue as pigx.
To fix it as you recommended I turned on the 24Hz in the Playback Menu. But I think I have messed up something in the Settings -> More menu. Now when I switch on the box only the HIMEDIA Logo screen appears and then just a blank screen. Whatever I try, nothing works.
I tried a factory restore by pushing the restore hole with a pin still no luck. How do I perform a Factory Reset properly if I am doing something wrong here?
Much appreciated if someone can help me come out of this.
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In my case I have a Q5 Pro on 2.1.1 with the same issue as pigx.
To fix it as you recommended I turned on the 24Hz in the Playback Menu. But I think I have messed up something in the Settings -> More menu. Now when I switch on the box only the HIMEDIA Logo screen appears and then just a blank screen. Whatever I try, nothing works.
I tried a factory restore by pushing the restore hole with a pin still no luck. How do I perform a Factory Reset properly if I am doing something wrong here?
Much appreciated if someone can help me come out of this.
Sounds like the box is outputting via HDMI in a mode your TV doesn't understand. Either connect it up using the RCA composite ports and change HDMI mode or boot it up normally and cycle through available HDMI modes by pressing TV MODE on remote then waiting 5 seconds then repeating until you get a picture.
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Guys I'm losing my mind, I installed the original firmware via recovery 2 times already, I replaced the playerconf file with the one you suggested, but nothing to do, wrapper with kodi does not work, stuck on the written VideoPlayer. Please help me I do not know what to do, do you have any other solution to offer me? This is the only thing that does not work for me, everything else is perfect (24hz management included).
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I think and I hope I have solved the problem, I downgraded to the original previous firmware, it is now wrapper function, kodi updated to the latest version, the only problem is that both with kodi and media player wrappers I have frequent sound holes not I can understand if it is a temporary problem, maybe due to my network or not, I hope it is not due to the firmware, has anyone had these problems?
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So I spend a few hours today trying to solve this exact same problem.
I was still on Android 5 1.0.9 firmware and decided to take the risk and upgrade to latest greatest Android 7.
Steps I took:
1. Upgraded via the upgrade instructions provided to 2.1.1 (via intermediate version 2.0.4).
2. Did a fresh install of Kodi 18.1
3. Configured Kodi and closed it.
4. Configured the wrapper to use the HiMedia wrapper player
5. Started Kodi again and added my NFS shares again.
6. Tried playing 1 of my 4K/HD-Audio files from NFS, black screen with VideoPlayer at the top, just like OP explained.
7. Switched back to original Kodi player, movie plays but with PCM audio, as expected.
8. Tried configuring the wrapper again, no success
9. Reinstalled the latest firmware using paper clip option.
10. Repeated all steps again, first on stock Kodi, then on latest. No success, same black screen.
11. Changed the profile xml in order to reflect the Wrapper option for NFS shares, no success with that option either. Compared the xml with versions here on the forum, no differences between them.
12. Downloaded the wrapper apk and installed it again, no success after reconfiguring the wrapper to use HiMedia player
13. After fiddling with different sources, it appeared that only my NFS shares were not playing, other sources worked fine. Double checked the playercorefactory.xml they appeared to be ok (Wrapper configured for NFS sources)
14. Decided to ditch the NFS config and move to SMB as a last resort before downgrading like OP did.
It worked!!!11!!!
Seeing that it used to work for me with NFS shares, it works for OP after downgrading to an older version it makes me assume that this is a bug in the latest firmware.
Bottom-line, by switching from NFS to SMB, the wrapper started to work again.
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But I solved by switching to the custom version and passing my NFS shares through the file system