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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: napapon 365 on December 10, 2018, 11:24:30 AM

Title: high bitrate pausing
Post by: napapon 365 on December 10, 2018, 11:24:30 AM
Hi there My name is Napapon
rebuilt network, i have ts-873 qnap(amd ryzen) nas with 10gbe switch, i have the himedia q5 pro on same switch. Everything is working better than it ever has until today, i watched ready player one 4k and the video pauses for a few seconds a few times every so often, i didn't time it.  I don't know where to begin, i have all new hardware. Mtu is 1500 across all devices ??????????????? (https://leadershipandselfdevelopment.com/)
Title: Re: high bitrate pausing
Post by: pdasterly on December 14, 2018, 10:17:04 PM
i have same nas on GS110MX  10gb switch.  try nfs. enable 24p on q5 helped. mission impossbile 4k stuttering for me.
Hope we can find a solution
watch my thread here https://forum.qnap.com/viewtopic.php?f=177&t=145486&p=697268#p697268
Title: Re: high bitrate pausing
Post by: nyda83 on December 18, 2018, 09:36:05 PM
Same problem here, with actually the same nas (qnap) and the same file (mission imposisbile iso 4k) I have read something about too many audio tracks un the movie can cause this problem but not sure about that, the only way I have found to watch the movie was to move the mouse on the remote and it go again without any problem for other 576 minutes, than again the same problem...
I have just done a preview on another movie, Ant-man and the vasp and again same problem there, it keep on stop the audio, keep going very slowly with the video and then after I clic something it's start again normaly.

It's seems like the player it's going in a sort of low speed render and that cause the problem...
Title: Re: high bitrate pausing
Post by: nyda83 on December 21, 2018, 08:43:44 AM
ok I solved the issue by going from smb sharing connection to nfs connection, now I can stram the jellyfish test of 400mbps without any problem 8)