futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: jh100458 on September 12, 2018, 09:43:22 AM

Title: Factory reset frequently occurs during use.
Post by: jh100458 on September 12, 2018, 09:43:22 AM
It has been factory reset dozens of times over the last few months.
I have updated all the firmware so far, but regardless of version
Is initialized.
At that time, I need to update the firmware again, install the application, and reset all the wifi, screen area, region, and language settings.
The initialization cycle has been shortened, and recently it has been initialized in only two weeks.
Can you give me a fix or fix it?
Title: Re: Factory reset frequently occurs during use.
Post by: ceaca on September 12, 2018, 10:48:40 AM
Same to me.
One per month.
Title: Re: Factory reset frequently occurs during use.
Post by: NormanWebb on September 16, 2018, 01:26:53 PM
Quote from: jh100458 on September 12, 2018, 09:43:22 AM
It has been factory reset dozens of times over the last few months.
I have updated all the firmware so far, but regardless of version
Is initialized.
At that time, I need to update the firmware again, install the application, and reset all the wifi, screen area, region, and language settings.
The initialization cycle has been shortened, and recently discussing d bal max (https://alvenda.com/dbal-max-review/) it has been initialized in only two weeks.
Can you give me a fix or fix it?
Can you tell me the firmware you are using now a day?
Title: Re: Factory reset frequently occurs during use.
Post by: Phil181 on September 17, 2018, 01:28:19 AM
This does not sound right at all.  Mine has been in use daily for 2 years and has never reset itself.
Perhaps it is a rogue app you have installed?

If not already done so, upgrade to the latest firmware (2.0.9 at time of writing) using the "pin method" and latest Kodi 17.6.
See how you go from there?
Title: Re: Factory reset frequently occurs during use.
Post by: jh100458 on September 17, 2018, 06:59:31 AM
Quote from: NormanWebb on September 16, 2018, 01:26:53 PM
I upgraded to ATV 2.0.9

Please try official 2.0.9, installed using reset button method.

The box shouldn't reset regularly.
Title: Re: Factory reset frequently occurs during use.
Post by: jh100458 on September 17, 2018, 07:12:00 AM
Quote from: Phil181 on September 17, 2018, 01:28:19 AM
This does not sound right at all.  Mine has been in use daily for 2 years and has never reset itself.
Perhaps it is a rogue app you have installed?

If not already done so, upgrade to the latest firmware (2.0.9 at time of writing) using the "pin method" and latest Kodi 17.6.
See how you go from there?


I had factory reset even if I installed nothing but firmware update.
You can also find users who posted in this forum with the same symptoms.
http://www.futeko.com/newforum/index.php?topic=2798.0
http://www.futeko.com/newforum/index.php?topic=2735.msg21821#msg21821