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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: blue08 on September 11, 2018, 04:43:31 PM

Title: Wrapper doesn't works
Post by: blue08 on September 11, 2018, 04:43:31 PM

Hi to everyone
i installed the latest firmware 2.09 for Himedia q5 pro,but when i try to play a movie with the wrapper it doesn't work and the app must be closed.
Which is the last wrapper's firmware?
i must download a new version or what i can change?
thanks

Title: Re: Wrapper doesn't works
Post by: stl on September 11, 2018, 09:45:13 PM

From the FAQ:
How to reinstall wrapper? Shutdown Kodi. Find wrapper app at My Apps - Wrapper. Select 'use Kodi player'. Exit wrapper app. Run wrapper app again. Select 'use wrapper player'. Exit wrapper app. Restart Kodi.

Title: Re: Wrapper doesn't works
Post by: blue08 on September 12, 2018, 09:07:28 AM

thanks ,i'll try !

Title: Re: Wrapper doesn't works
Post by: blue08 on September 12, 2018, 01:34:52 PM

nothing! always the message "wrapper keeps stopping".i'll try many times .what i can do?thanks

Title: Re: Wrapper doesn't works
Post by: stl on September 12, 2018, 04:25:49 PM

Try to uninstall and install again. You'll find the link to download in the FAQ.

Title: Re: Wrapper doesn't works
Post by: blue08 on September 12, 2018, 05:16:22 PM

ok thank you!

Title: Re: Wrapper doesn't works
Post by: blue08 on September 13, 2018, 02:09:35 PM

nothing!
i installed the the  latest custom firmware for q5 pro.Now when i try to lunch a movie from kodi the screen becomes black and above i can read "videoplayer" but the movie doesn't start.(in wrapper's app i don't put username or password,if i do and i try to launch a movie i have the message "mount failed".
i'm using samba between pc with win10 and q5 pro.
i tried to reinstall wrapper,to uninstall and install again,but nothing!i cant' use wrapper with kodi!
please help me !thanks

Title: Re: Wrapper doesn't works
Post by: stl on September 13, 2018, 07:21:40 PM

Quote from: blue08 on September 13, 2018, 02:09:35 PM

nothing!
i installed the the  latest custom firmware for q5 pro.Now when i try to lunch a movie from kodi the screen becomes black and above i can read "videoplayer" but the movie doesn't start.(in wrapper's app i don't put username or password,if i do and i try to launch a movie i have the message "mount failed".
i'm using samba between pc with win10 and q5 pro.
i tried to reinstall wrapper,to uninstall and install again,but nothing!i cant' use wrapper with kodi!
please help me !thanks

So, the movies are in a network share?

Title: Re: Wrapper doesn't works
Post by: blue08 on September 13, 2018, 10:36:33 PM

yes,on my pc with win 10 in other room

Title: Re: Wrapper doesn't works
Post by: stl on September 13, 2018, 11:01:55 PM

Read the networking section in the FAQ. Does it work with a movie in a hard or flash drive connected to the box?

Title: Re: Wrapper doesn't works
Post by: Mount81 on September 14, 2018, 07:33:09 AM

Could be also a network access error. Be sure Win 10 is set up the way it's in the FAQ's linked Threads.

Have you tried simply with Media Center and not with KODI?

Also: give fixed ip's for both the Box and the PC in your router.

And maybe you have to add manually all the shares in KODI (to use with the Wrapper) and in Media Center (create Shortcuts). That means the PC's ip and the Folders name. As it just won't work in many cases by browsing in the shares found automatically. 

Title: Re: Wrapper doesn't works
Post by: blue08 on September 14, 2018, 09:57:08 AM

ok thanks to all,i'll try to read the faq