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Product Support => Egreat A11, A10, A5 => Topic started by: daksider on September 07, 2018, 10:17:36 PM

Title: egreat A5 audio volume level problem
Post by: daksider on September 07, 2018, 10:17:36 PM

hi, I need help please, there is a problem with the audio volume level, after stopping a video, the audio volume level always returns to maximum, thanks to anyone who can help me

Now I found that if I disable the audio passthrough, this does not happen. some help please

Title: Re: egreat A5 audio volume level problem
Post by: Nice Monkey on September 19, 2018, 03:00:38 PM

Quote from: daksider on September 07, 2018, 10:17:36 PM

Now I found that if I disable the audio passthrough, this does not happen. some help please

When set to "Audio Passthrough" often also referenced to as HDMI RAW then the audio signal should be untouched and volume control should not work at all. This to get the best signal quality to your AMP where volume control should be done.

Title: Re: egreat A5 audio volume level problem
Post by: daksider on September 20, 2018, 02:37:02 PM

hi Nice Monkey, But it is not normal, the volume level return to 100% after closing the video, right?

Title: Re: egreat A5 audio volume level problem
Post by: pcristi on September 20, 2018, 05:36:04 PM

@daksider
What is firmware version on your Egreat A5?
Use AVR/TV command(remote) to manage volume control and keep Android volume set 100%.

Please don't post over all forum, you get explanation why on Egreat forum.
http://en.egreatworld.com/comunity/index.php?threads/egerat-a5-audio-volume-level-problem.15485/

Title: Re: egreat A5 audio volume level problem
Post by: daksider on September 21, 2018, 11:18:47 AM

Hi pcristi, the firmware is 1.2.9.5 beta, but I have tested other firmwares before and the problem continues, the reason why I posted in Egreat forum is because I wanted to hear other opinions, sorry

Title: Re: egreat A5 audio volume level problem
Post by: futeko.com on September 21, 2018, 01:59:38 PM

The Egreat forum is the best place to post. This is kind of a bug (only in Vidon XBMC?) which Egreat / Vidon will need to fix. pcristi has explained more on Egreat forum.

Title: Re: egreat A5 audio volume level problem
Post by: daksider on September 21, 2018, 02:17:03 PM

I do not use Vidon XBMC, I see my videos in the internal player

Title: Re: egreat A5 audio volume level problem
Post by: pcristi on September 21, 2018, 07:26:32 PM

@daksider
Egreat Player, VidonXBMC, XBMC, Kodi until v17, are base on PCM passthrough hack for Android.
This hack for passthrough  is required Android volume to be set to 100% to void get audio noise.
Egreat Player and VidonXBMC set Android to 100% when Passthrough is Auto/ON and connected audio system support passthrough.
If you still don't understand why Android volume must be set to 100% search "kodi shitty build" on google, install Kodi shitty build on player, set audio passthrough, set AVR/TV volume to small level not to get some damage. play a video, then change Android volume.

If your audio system not support passthrough or what to test it set Passthrough OFF and Android volume will be preserved.