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Product Support => HiMedia H8 => Topic started by: Valvvk on November 04, 2015, 09:04:31 AM

Title: Help H8
Post by: Valvvk on November 04, 2015, 09:04:31 AM
I ask one more time help...
My H8 from yesterday can't boot normally...What i mean-if i turn it ON with RC,i still see blue light,but i
see nothing on my TV.It still black,as no signal come to...H8 is plug with HDMI to TV Sony,and till yesterday it was
working fine.I don't change anything, but noe TV still only black.I was trying to plug out charger and then plig in again,
but it still the same behaviour-i see blue light, but TV still black...
For any suggestion i'm very thankfull in advance!
Title: Re: Help H8
Post by: futeko.com on November 04, 2015, 09:28:51 AM
If you can turn the box on with remote and blue power light comes on then the box is probably working.

Could it be that the box is set to an output resolution that your TV doesn't support?

I suggest:

1. Trying plugging box direct into TV (if it's routed through receiver etc).
2. Try another TV
3. Reinstall the firmware. This will reset HDMI output to auto. Firmware can be reintalled without the box being plugged into a TV. Wait 5 seconds after turning the box on. The power LED will flash red/blue whilst the update is in progress. Don't turn anything off until 5 minutes after power LED is solid blue (to be safe wait 10 minutes).
Title: Re: Help H8
Post by: Valvvk on November 04, 2015, 09:51:53 AM
Thank you very much,
will try those things now!!!