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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: turtlejay on August 06, 2018, 03:52:14 PM

Title: 4k output unavailable
Post by: turtlejay on August 06, 2018, 03:52:14 PM

Like the title says, The highest resolution i have available to select is 1080p. I am presently using 2.0.8.


Jay

Title: Re: 4k output unavailable
Post by: futeko.com on August 06, 2018, 04:32:12 PM

What display device are you using?

If it's definitely capable of 4K check that enhanced display or similar is enabled in display device settings to make HDMI port HDMI 2.0 compatible.

Then check HDMI cable.