futeko.com FORUM
Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: parthi4k on July 15, 2018, 06:01:33 PM
-
I have q10pro android 7 and cs firmware HMD-2.0.4 2017-07-05.174159 .I use this firmware for past 6 months,no problem.But now,when I switch on(switch mains ON ie..not in remote) the box,all the lights(white and red) before the box are "ON" for 2-3 sec and no boot.At that time no function in remote.Then I power off the box .The same problem for several times,and one time it got boot and displays the home screen.If I play videos,all lights in front display are "on" for sometime and get restarts,and sometimes screen become BLACK.I then
1.Factory reset - same problem
2. reinstall the same firmware(HMD-2.0.4 2017-07-05.174159) - same problem
3.the I install HMD-2.0.8 2018-04-03.195232 - same problem and
4 downgrade to HMD-2.0.3 2017-04-12.095905 no way same problem.................
What I have to do........please anybody help me.....please "pcristi" help me
-
I advise you to install 2.0 - > 2.03 - > 2.04 - > 2.08 using the restore button method.
-
Thanks for reply...I tried, but the same problem!!!!!!
But I notice that this problem(ie the box all lights are ON and gets restarts again and again-no function in remote) is for first 20 min,then after that box is smooth.Then next day the first 20 min the same problem.
-
Try another power supply.
Do have any peripheral attached, internal hard drive, external usb, sd card etc? If you do try to boot without it.
-
I have two doubts
1.Power ON q10pro box which lights should "on" in front of display ie..only red should "on" or all lights -white and red will "on" or all lights will "on" and after 2 sec white will gets off and red will be alone "on"
2.While installing any firmware by using pen drive,it should be formatted by FAT32.But I always format by NTFS(now only I noticed).Is this may cause BOOT problem??? as discuss above forum.
Anyboby help me................plz
-
After power on, red light should become white, white circle in the middle and clock should turn on.
It should work with NTFS. Are you sure the update finishes when you try to do it?
-
Sorry!!!!!! power on means "MAIN SWITCH ON" ,NOT IN REMOTE.
If mains on then,my doubt is
1.for first 2 sec all lights should "on" after that white gets off,red alone should "on" or
2.only red light should "on",no white light "on"
-
Sorry!!!!!! power on means "MAIN SWITCH ON" ,NOT IN REMOTE.
If mains on then,my doubt is
1.for first 2 sec all lights should "on" after that white gets off,red alone should "on" or
2.only red light should "on",no white light "on"
Just tried, it's option 1. Are you sure your not just restoring the box software instead of installing new firmware?
-
After power on, red light should become white, white circle in the middle and clock should turn on.
It should work with NTFS. Are you sure the update finishes when you try to do it?
Yes,it finish!!!!!!
-
After power on, red light should become white, white circle in the middle and clock should turn on.
It should work with NTFS. Are you sure the update finishes when you try to do it?
Yes,it finish!!!!!!
Try another power supply, I'm convinced it will solve your problem.
-
I would also be looking at the power supply.
-
ok guys lets try.....
-
Anybody Plz...if mains on the switch(not remote),in box which color light will ON and how long it will "on"(ie sec)
-
Anybody Plz...if mains on the switch(not remote),in box which color light will ON and how long it will "on"(ie sec)
I've already answer that:
Quote from: parthi4k on July 16, 2018, 07:27:35 PM
Sorry!!!!!! power on means "MAIN SWITCH ON" ,NOT IN REMOTE.
If mains on then,my doubt is
1.for first 2 sec all lights should "on" after that white gets off,red alone should "on" or
2.only red light should "on",no white light "on"
Just tried, it's option 1
-
Previously ,ie before this problem arise,if I mains ON,all the lights will come and go within a fraction of second and only red will ON,but now all white hold for even 5 sec...and after while playback also all lights ON for 5 sec and box restarts.
-
Previously ,ie before this problem arise,if I mains ON,all the lights will come and go within a fraction of second and only red will ON,but now all white hold for even 5 sec...and after while playback also all lights ON for 5 sec and box restarts.
Have you tried another power supply?
-
Today i going to try new adapter
-
I bought it!!!!
Can I use 12V 3A or 12V 4A.Which is best??
-
Hello futeko,pcristi,all guys
I used that power supply but nothing happen,the same problem arise....
I upload the images that I suffer....I upload 4 images.
If I mains ON all lights are ON(white and red) and stable for "5 sec" -----1st image(Mains on)
After 5 sec, it show only red light ON -----2nd image(Image 1)
If I press power button in remote,center white light on and red changed to white ------3rd image(Image 2)
Now it get boot and show Home screen.After some time(1 min),while playing video or simply in standby mode,all lights are ON(4th image-Image 4).Note that all the lights are white and ON for 3-4 sec.At that time(video play),in seeking bar fast forward is going fast till the end and the video switch to next file and there will be no function in remote.This will be repeat for 4-5 times(every 2 min interval),then after 15 min,the box will be normal throughout the day.After next day for first 15 min the same problem.
PLEASE HELP ME..........................
-
I also capture image while playing video(Image 4).Please note that ,all the lights(WHITE) on,the seeking bar is automatically show and fast forward is running without pressing in remote.Finally it goes to next chapter.
For 1st 15 min this problem arise,then it will be normal.
It will be very tempt for me for past 20 days.............
Please anybody help me.........
-
@parthi4k
Try:
- reinstall v2.0.3 with restore button to get all usefully partition rewritten .
- uncheck VFD clock on off(Settings/More/Display) to get VFD clock ON if need.
(https://www.mediafire.com/convkey/2e69/cc1nfil4jq2bybizg.jpg?size_id=4)
-
@parthi4k
Try:
- reinstall v2.0.3 with restore button to get all usefully partition rewritten .
- uncheck VFD clock on off(Settings/More/Display) to get VFD clock ON if need.
(https://www.mediafire.com/convkey/2e69/cc1nfil4jq2bybizg.jpg?size_id=4)
I check and also uncheck VFD clock,but the same problem
-
Everyday at first boot the box will be in cool condition,but after 15 min the box will have some heat.My problem is this ie..under cool condition the problem arise and in hot no problem.
What is it????????
Since I tried all the firmware,but no change in issue.
Any IC problem???
waiting for reply!!!!!!!!
(How to upload video in forum)
-
Since no reply.......helpless
-
Do you have an airmouse/remote or any other devices plugged in some of the USB ports? If so, Try to detach them all and see if it may help.
Otherwise, have you ever tried it with an OFW (and not CFW) installed? That would be my second suggestion.
-
Thanks for reply.....
I have airmouse and going to try.The 2nd suggestion is already tried!!!!!
-
Problem Solved Finally......
Our climate is very cool for past 30 days,so the problem.
I open the box(just top screws) and I noticed that there is some fungus formed.I keep the box in sunlight for 1 min and clean carefully by dry brush thoroughly.Then I put the screws and power ON.
Surprisingly, no problem.I test it for 3 days in all condition.No problem arise!!!!!!
I think this forum will help for future issue.
Thanks for all. :) :) :) :) :)