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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: baxtercillo on May 09, 2018, 09:53:13 AM

Title: HIMEDIA Q10 PRO NOT BOOTING- BLINKING LIGHTS. HELP NEEDED!
Post by: baxtercillo on May 09, 2018, 09:53:13 AM

Hello,

Somebody can help me? Suddenly my device is not booting anymore!
When i plug the power it just blinks the lights on the front and nothing happens. i can also see at the back that the fan starts and stops moving as long as the lights are blinking ...i don't know what to do, please help!

I recorded a video:

https://flic.kr/p/24d9qoU

Thanks

Title: Re: HIMEDIA Q10 PRO NOT BOOTING- BLINKING LIGHTS. HELP NEEDED!
Post by: futeko.com on May 09, 2018, 02:22:07 PM

It would be worth trying an alternative PSU.

Otherwise, I don't recognise the light flickering behaviour so the prognosis is not good. If you bought it from us email us about the possibility of RMA: mail@futeko.com

Title: Re: HIMEDIA Q10 PRO NOT BOOTING- BLINKING LIGHTS. HELP NEEDED!
Post by: baxtercillo on May 09, 2018, 02:38:22 PM

Title: Re: HIMEDIA Q10 PRO NOT BOOTING- BLINKING LIGHTS. HELP NEEDED!
Post by: futeko.com on May 10, 2018, 08:32:31 AM

You can use any 12V 1.5A+ PSU (up to 4A). Tip size is 5.5 x 2.1 with center pin positive.

I can't vouch personally for any of these, but this is a good place to start: https://www.amazon.es/s/ref=sr_st_price-asc-rank?keywords=12v+2a+5.5+x+2.1&rh=i%3Aaps%2Ck%3A12v+2a+5.5+x+2.1&__mk_es_ES=%C3%85M%C3%85Z%C3%95%C3%91&qid=1525937382&sort=price-asc-rank