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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: cutefix on May 04, 2018, 12:31:41 PM

Title: Okla speed test in Himedia q10pro
Post by: cutefix on May 04, 2018, 12:31:41 PM
Greetings guys...is there anyone that have installed speed test by OKLA in q10 and use to measure internet speed.? I noticed that in mine the download speed and upload speed is just 25%of the actual internet speed(50 mbps) I measured with other devices.? If the speed is really that slow then why I can stream. 4k videos? Does it mean that speed test apps in Himedia are not really giving accurate readings
I also used other speed test such as Fast. Com and hot similar values.? Did anybody have the same experiences.?
Title: Re: Okla speed test in Himedia q10pro
Post by: stl on May 04, 2018, 01:04:42 PM
I have it installed and the results are similar to the ones I get with my PC and other android devices. How are you connected to the router, cable or wifi?
Title: Re: Okla speed test in Himedia q10pro
Post by: cutefix on May 04, 2018, 02:47:26 PM
I have it installed and the results are similar to the ones I get with my PC and other android devices. How are you connected to the router, cable or wifi?

Hi, I am connected through wifi....a

Another  peculiar thing...the wifi reception of the Q10 is rather flakey,,,,its not  consistent and can be erratic.... ? Have  you experienced also this inconsistent connection...?
Title: Re: Okla speed test in Himedia q10pro
Post by: stl on May 04, 2018, 04:52:39 PM
I have it installed and the results are similar to the ones I get with my PC and other android devices. How are you connected to the router, cable or wifi?

Hi, I am connected through wifi....a

Another  peculiar thing...the wifi reception of the Q10 is rather flakey,,,,its not  consistent and can be erratic.... ? Have  you experienced also this inconsistent connection...?

My Q10 is connected with Ethernet cable. Your problem should be related with the wifi issues
Title: Re: Okla speed test in Himedia q10pro
Post by: maelor on May 04, 2018, 07:47:55 PM
HiMedia Q10 and  Desktop Computer on Ethernet:  Download speed 64Mbps - Upload speed 16 Mbps

Phone and Tablet on 5GHz WiFi:  Download speed 64Mbps - Upload speed 16 Mbps

So no difference for me.
Title: Re: Okla speed test in Himedia q10pro
Post by: cutefix on May 05, 2018, 12:31:58 AM
HiMedia Q10,  Desktop Computer on Ethernet:  Download speed 64Mbps - Upload speed 16 Mbps

Phone and Tablet on 5GHz WiFi:  Download speed 64Mbps - Upload speed 16 Mbps

So no difference for me.

Hmmn. So it's likely the wifi antenna problem  if this particular q10 pro..?


Title: Re: Okla speed test in Himedia q10pro
Post by: rebelltl2012 on May 05, 2018, 03:36:16 AM
Greetings guys...is there anyone that have installed speed test by OKLA in q10 and use to measure internet speed.? I noticed that in mine the download speed and upload speed is just 25%of the actual internet speed(50 mbps) I measured with other devices.? If the speed is really that slow then why I can stream. 4k videos? Does it mean that speed test apps in Himedia are not really giving accurate readings
I also used other speed test such as Fast. Com and hot similar values.? Did anybody have the same experiences.?
what is actual wifi distance, using 2.4 or 5ghz?

compare apples with apples - what speed do u get when testing with other devices using same ookla, app, same wifi freq, same distance, same spot?

if u do not provide details, hard to comment usefully.

my experience, q10pro (and older himedia boxes) wifi module is good, no problem.
Title: Re: Okla speed test in Himedia q10pro
Post by: cutefix on May 05, 2018, 07:29:08 AM
Greetings guys...is there anyone that have installed speed test by OKLA in q10 and use to measure internet speed.? I noticed that in mine the download speed and upload speed is just 25%of the actual internet speed(50 mbps) I measured with other devices.? If the speed is really that slow then why I can stream. 4k videos? Does it mean that speed test apps in Himedia are not really giving accurate readings
I also used other speed test such as Fast. Com and hot similar values.? Did anybody have the same experiences.?
what is actual wifi distance, using 2.4 or 5ghz?

compare apples with apples - what speed do u get when testing with other devices using same ookla, app, same wifi freq, same distance, same spot?

if u do not provide details, hard to comment usefully.

my experience, q10pro (and older himedia boxes) wifi module is good, no problem.

I usually compare at the same distance and location using a smartphone and noticed  the slow internet speed which is contrary to my smartphone readings using the same OKLA speed test and testing parameters including server locations. Then how come this q10 displays lower internet speed.?
Title: Re: Okla speed test in Himedia q10pro
Post by: Mount81 on May 05, 2018, 09:13:22 AM
Are you connecting to the 2.4 or the 5Ghz band?

I have a 100Mbit internet connection and Q10 Pro Okla wi-fi speed test maxes it out with 98Mbit/s download speed. So not the Q10 Pro Wi-Fi power is the limit for me. The Box is like in 4m distance far from the router.
Title: Re: Okla speed test in Himedia q10pro
Post by: cutefix on May 05, 2018, 09:52:51 AM
Are you connecting to the 2.4 or the 5Ghz band?

I have a 100Mbit internet connection and Q10 Pro Okla wi-fi speed test maxes it out with 98Mbit/s download speed. So not the Q10 Pro Wi-Fi power is the limit for me. The Box is like in 4m distance far from the router.

May I know how to determine if you are connected to 2.4 or 5ghz band..? The q10 is 10 feet away from the modem.
Title: Re: Okla speed test in Himedia q10pro
Post by: cutefix on May 05, 2018, 12:55:00 PM
Are you connecting to the 2.4 or the 5Ghz band?

I have a 100Mbit internet connection and Q10 Pro Okla wi-fi speed test maxes it out with 98Mbit/s download speed. So not the Q10 Pro Wi-Fi power is the limit for me. The Box is like in 4m distance far from the router.

May I know how to determine if you are connected to 2.4 or 5ghz band..? The q10 is 10 feet away from the modem.

Just lately,I tested the q10 pro in nearer vicinity to the modem about feet away and noticed I got the right speed as measured with my smartphone. Could you concur this is the 5ghz band which is short range compared to the 2.4 ghz band which produces the lower speed.? If that's the case how can we extend the distance covered by the 5ghz band?
Title: Re: Okla speed test in Himedia q10pro
Post by: maelor on May 05, 2018, 02:06:05 PM

Hmmn. So it's likely the wifi antenna problem  if this particular q10 pro..?


How far is your Q10 box from your router? If it's just a few metres use an ethernet cable, which will give you a much better signal.

The Q10 Pro has dual-band WiFi with 2.4GHz and 5GHz. The 2.4 GHz spectrum is now so heavily congested it is not worth using. If your router has 5 GHz then switch over to the 5GHz band and see if there is any improvement.

You should already have the app "Wifi Analyzer" on your Q10 and you can run it to find what channels are in use at your location.

If your router has external, screw-in antennae you can buy bigger, more powerful replacements. I got mine on ebay but had to import them from the USA.
Title: Re: Okla speed test in Himedia q10pro
Post by: cutefix on May 05, 2018, 02:45:11 PM

Hmmn. So it's likely the wifi antenna problem  if this particular q10 pro..?


How far is your Q10 box from your router? If it's just a few metres use an ethernet cable, which will give you a much better signal.

The Q10 Pro has dual-band WiFi with 2.4GHz and 5GHz. The 2.4 GHz spectrum is now so heavily congested it is not worth using. If your router has 5 GHz then switch over to the 5GHz band and see if there is any improvement.

You should already have the app "Wifi Analyzer" on your Q10 and you can run it to find what channels are in use at your location.

If your router has external, screw-in antennae you can buy bigger, more powerful replacements. I got mine on ebay but had to import them from the USA.
My wifi modem has Teo antenna, this might be for the 2.4 and 5ghz..I don't know which one..
May I know the type screw in powerful antenna you bought. What are its specifications. I want yo find something similar from my suppliers here.
Title: Re: Okla speed test in Himedia q10pro
Post by: rebelltl2012 on May 05, 2018, 05:41:48 PM
My wifi modem has Teo antenna, this might be for the 2.4 and 5ghz..I don't know which one..
May I know the type screw in powerful antenna you bought. What are its specifications. I want yo find something similar from my suppliers here.
it's router, not modem.

2 antennae does not mean dual band.

there are routers with hidden, 1, 2, 3, 4, 6, 8 antennae.

frankly, i suggest u find someone who can check yr eqpt physically and advice u rather than struggle with the keyboard here.
Title: Re: Okla speed test in Himedia q10pro
Post by: Mount81 on May 05, 2018, 08:40:52 PM
5Ghz is tend to be more faster at most times, but as the Wi-Fi is is technically such an unpredictable in general (depending on many various environmental circumstances), there's no fix point to give a perfect advise.  Switching the HiMedia to the 5GHz band SSID (you should may set first a differential SSID in the router, to independently recognize it) may end better results. There's  -maybe- also an alternate option to change the band "channels" in your router, to a less occupied one (by your surroundings Wi-Fi-s), that may could also benefit on the 2.4GHz. For that see your routers manual. 

And as the best tip: simply use cables. CAt5e or Cat6 UTP  for a more predictable and stable bandwidth (specially for 4K videos, I would say it's essential).
Title: Re: Okla speed test in Himedia q10pro
Post by: maelor on May 06, 2018, 01:42:43 PM

May I know the type screw in powerful antenna you bought. What are its specifications. I want yo find something similar from my suppliers here.

I purchased my replacement antennae from an Amazon seller (not ebay as I said before!) They are "Super Power Supply" based in Indiana, USA.

https://www.amazon.co.uk/s?merchant=ASE9NB3G8DVCM

But take care, this may NOT solve your problem if your router is in a different room from the Q10 with brick walls in the way! As others have said here, a wired Cat6a Ethernet cable connecting your router to your Q10 is the BEST solution for streaming video from Netflix, Amazon, Google, YouTube ...
Title: Re: Okla speed test in Himedia q10pro
Post by: cutefix on May 06, 2018, 10:27:24 PM

May I know the type screw in powerful antenna you bought. What are its specifications. I want yo find something similar from my suppliers here.

I purchased my replacement antennae from an Amazon seller (not ebay as I said before!) They are "Super Power Supply" based in Indiana, USA.

https://www.amazon.co.uk/s?merchant=ASE9NB3G8DVCM

But take care, this may NOT solve your problem if your router is in a different room from the Q10 with brick walls in the way! As others have said here, a wired Cat6a Ethernet cable connecting your router to your Q10 is the BEST solution for streaming video from Netflix, Amazon, Google, YouTube ...

Greetings maelor..... I realize I need to put a router which c as n enhance the wifi signals.... But one thing I noticed, this q10 antenna looks flake.. It easily become loose if you move gently for better signal reception... I don't know if other users experienced this.