futeko.com FORUM
Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: cutefix on April 29, 2018, 03:06:52 PM
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Hello Guys... I just bought an brand new 3 TB seagate HDD for my Q10 pro , I installed it according to this: https://forum.kodi.tv/showthread.php?tid=265888&page=44 .but failed to get the new drive noticed even in my PC as an external drive..
I went to desk management and checked it and it was unseen also... Could somebody point out what I am missing...?I checked the connections, everything is in order, )?
I have a USBA to USB A cord to connect the USB slot of my PC to the Q10 pro on the Middle USB slot which I hear an on and off sound of erratic connection but I did not see any new drive in my PC.( laptop) .. BTW my laptop USB is USB 3.0 but I am using a USB2.0 connection cord to the Q10 pro,..
Is there an alternative way to get this done ? I am at a loss as I don't have a desktop PC to check the HDD but only a laptop...No matter what I do I cant find the new drive among the displayed drive in my PC using the Q10 pro box...
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Hello Guys... I just bought an brand new 3 TB seagate HDD for my Q10 pro , I installed it according to this: https://forum.kodi.tv/showthread.php?tid=265888&page=44 .but failed to get the new drive noticed even in my PC as an external drive..
I went to desk management and checked it and it was unseen also... Could somebody point out what I am missing...?I checked the connections, everything is in order, )?
I have a USBA to USB A cord to connect the USB slot of my PC to the Q10 pro on the Middle USB slot which I hear an on and off sound of erratic connection but I did not see any new drive in my PC.( laptop) .. BTW my laptop USB is USB 3.0 but I am using a USB2.0 connection cord to the Q10 pro,..
Is there an alternative way to get this done ? I am at a loss as I don't have a desktop PC to check the HDD but only a laptop...No matter what I do I cant find the new drive among the displayed drive in my PC using the Q10 pro box...
You have to use a printer/scanner cable and connect it in the back of the Q10Pro
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Are you serious...? In what slot will you attach the other end..? If there is no printer attachment in the q10 pro..? There are lots of video about q10 pro in YouTube and there was never any mention of printer cables for such Media player
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Are you serious...? In what slot will you attach the other end..? If there is no printer attachment in the q10 pro..? There are lots of video about q10 pro in YouTube and there was never any mention of printer cables for such Media player
Plug the type B USB plug in the back of the Q10 and the type A to the computer.
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You need a "USB 3.0 A to B Cable" to connect the Q10 to a desktop computer or laptop ('A' end to computer, 'B' end to Q10):
https://www.amazon.co.uk/AmazonBasics-USB-3-0-Cable-Feet/dp/B00NH144GK
But I use a Hard Drive Docking Station:
https://www.startech.com/uk/HDD/Docking/usb-3-esata-docking-station~SDOCKU33EF
The disk should be formatted using the NTFS file system and with a GPT partition table (not MBR!)
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You need a "USB 3.0 A to B Cable" to connect the Q10 to a desktop computer or laptop ('A' end to computer, 'B' end to Q10):
https://www.amazon.co.uk/AmazonBasics-USB-3-0-Cable-Feet/dp/B00NH144GK
But I use a Hard Drive Docking Station:
https://www.startech.com/uk/HDD/Docking/usb-3-esata-docking-station~SDOCKU33EF
The disk should be formatted using the NTFS file system and with a GPT partition table (not MBR!)
A USB 2.0 cable works fine
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A USB 2.0 cable works fine
If you need to buy a new cable why buy an outdated USB2 cable when a USB3 cable is downward compatible?
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A USB 2.0 cable works fine
If you need to buy a new cable why buy an outdated USB2 cable when a USB3 cable is downward compatible?
I agree, if you need to buy one.
I disagree with the statement "You need a "USB 3.0 A to B Cable" to connect the Q10 to a desktop computer or laptop ('A' end to computer, 'B' end to Q10"
You don't need a USB 3.0 cable, a USB 2.0 that most people have works fine
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Greetings guys.. Recently I did it using both USB 2.0 and USB3. 0 A and B as you SUGGESTED but the results are the same. I found a removable disc which was labeled D but it did not show the capacity. I checked disc management, yes there was a removable disc below the laptop C drive. When I right clicked it it only shows to change the drive name, properties and help but no initialize disc. Does this means the HDD was not seen but only the connection to Q10 which was seen as D removable disc. Whenever I opened the q10 box, checked the SAta connection was slid a snug fit to the new HDD, closed the box again, press the red start button in the q10 to indicate it was switched on an it briefly displayed all the white lights and heat the laptop short beep indicating a connection, but did not change the status in the disc management. It still shows the same. What could be the reason., is the HDD defective I r there is a loose connection between the HDD and the SATA of the Q10. Is there an alternative way to check the fault.? I don't have a desktop PC to check the HDD Integrity. Would a USB to an ESata would do the job.?
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I agree, if you need to buy one.
I disagree with the statement "You need a "USB 3.0 A to B Cable" to connect the Q10 to a desktop computer or laptop ('A' end to computer, 'B' end to Q10"
You don't need a USB 3.0 cable, a USB 2.0 that most people have works fine
Maybe, but I was trying to be helpful, not pedantic!
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Are you serious...? In what slot will you attach the other end..? If there is no printer attachment in the q10 pro..? There are lots of video about q10 pro in YouTube and there was never any mention of printer cables for such Media player
Plug the type B USB plug in the back of the Q10 and the type A to the computer.
Yes I finally did it but found out that in desktop management it shows only a removable drive with drive letter D which upon right clicking has no option for initialize drive but rather rename, it ,help etc... I have checked the snug fit of the Sata to the HDD and still no response,. Meaning there is something amiss here... That is the HDD is defective...? I can't check it as I have no desktop computer to insert the HDD to verify its integrity... I was planning to get a USB to eSATA cable but not sure if it will work in reading this HDD and enabling me to format it..if the Himedia can;t do it.
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Are you serious...? In what slot will you attach the other end..? If there is no printer attachment in the q10 pro..? There are lots of video about q10 pro in YouTube and there was never any mention of printer cables for such Media player
Plug the type B USB plug in the back of the Q10 and the type A to the computer.
Yes I finally did it but found out that in desktop management it shows only a removable drive with drive letter D which upon right clicking has no option for initialize drive but rather rename, it ,help etc... I have checked the snug fit of the Sata to the HDD and still no response,. Meaning there is something amiss here... That is the HDD is defective...? I can't check it as I have no desktop computer to insert the HDD to verify its integrity... I was planning to get a USB to eSATA cable but not sure if it will work in reading this HDD and enabling me to format it..if the Himedia can;t do it.
You have to use disk management... Try another USB port on your laptop and watch this video:
https://youtu.be/ZxV6IcNvbek
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Are you serious...? In what slot will you attach the other end..? If there is no printer attachment in the q10 pro..? There are lots of video about q10 pro in YouTube and there was never any mention of printer cables for such Media player
Plug the type B USB plug in the back of the Q10 and the type A to the computer.
Yes I finally did it but found out that in desktop management it shows only a removable drive with drive letter D which upon right clicking has no option for initialize drive but rather rename, it ,help etc... I have checked the snug fit of the Sata to the HDD and still no response,. Meaning there is something amiss here... That is the HDD is defective...? I can't check it as I have no desktop computer to insert the HDD to verify its integrity... I was planning to get a USB to eSATA cable but not sure if it will work in reading this HDD and enabling me to format it..if the Himedia can;t do it.
You have to use disk management... Try another USB port on your laptop and watch this video:
https://youtu.be/ZxV6IcNvbek
I did use desk management in the administrative tools but what I can only see below the C drive is the recently attached Himedia q10 which is labeled only removable drive D with no file space capacity. .. which when right clicked there is no such "initialize drive, but rather rename the drive which is perplexing at first meaning the HDD was not seen.
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Are you serious...? In what slot will you attach the other end..? If there is no printer attachment in the q10 pro..? There are lots of video about q10 pro in YouTube and there was never any mention of printer cables for such Media player
Plug the type B USB plug in the back of the Q10 and the type A to the computer.
Yes I finally did it but found out that in desktop management it shows only a removable drive with drive letter D which upon right clicking has no option for initialize drive but rather rename, it ,help etc... I have checked the snug fit of the Sata to the HDD and still no response,. Meaning there is something amiss here... That is the HDD is defective...? I can't check it as I have no desktop computer to insert the HDD to verify its integrity... I was planning to get a USB to eSATA cable but not sure if it will work in reading this HDD and enabling me to format it..if the Himedia can;t do it.
You have to use disk management... Try another USB port on your laptop and watch this video:
https://youtu.be/ZxV6IcNvbek
I did use desk management in the administrative tools but what I can only see below the C drive is the recently attached Himedia q10 which is labeled only removable drive D with no file space capacity. .. which when right clicked there is no such "initialize drive, but rather rename the drive which is perplexing at first meaning the HDD was not seen.
Upload a screen capture. You have to right click on the drive icon in the bottom left to initialize and after that in the right side to create e new volume
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Upload a screen capture. You have to right click on the drive icon in the bottom left to initialize and after that in the right side to create e new volume
I have attached a picture of the disk management problem with the HDD in the Himedia q10 pro,,,may I know what could be the problem?
BTW I am using a scanner cable for it as the USB 3.0 male to male wont work on any of the USB slots ( except the one at the back ) for this purpose ..
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On disk 1 does it say No media? When you disconnect the cable does the disk 1 disappear? It seems your PC is detecting the Q10Pro but not detecting the hard drive. Make sure the hard drive plug is connected all the way in and try another PC if you can.
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On disk 1 does it say No media? When you disconnect the cable does the disk 1 disappear? It seems your PC is detecting the Q10Pro but not detecting the hard drive. Make sure the hard drive plug is connected all the way in and try another PC if you can.
Unfortunately, I have only 1 PC at home and it's a laptop, Do it's hard to verify what is wrong.. Yes, when I remove the cord the the disc disappears......
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On disk 1 does it say No media? When you disconnect the cable does the disk 1 disappear? It seems your PC is detecting the Q10Pro but not detecting the hard drive. Make sure the hard drive plug is connected all the way in and try another PC if you can.
Hello, I kept reminded about the statement. If the Sata connection of Q10 pro was pushed fully into the HDD the lights will momentarily light up.I verified this n as ng times but still the HDD is not seen.. Is there a possibility that this 3T seagate HDD is defective..?
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On disk 1 does it say No media? When you disconnect the cable does the disk 1 disappear? It seems your PC is detecting the Q10Pro but not detecting the hard drive. Make sure the hard drive plug is connected all the way in and try another PC if you can.
Hello, I kept reminded about the statement. If the Sata connection of Q10 pro was pushed fully into the HDD the lights will momentarily light up.I verified this n as ng times but still the HDD is not seen.. Is there a possibility that this 3T seagate HDD is defective..?
Which lights? Do you hear the hard drive spin?
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On disk 1 does it say No media? When you disconnect the cable does the disk 1 disappear? It seems your PC is detecting the Q10Pro but not detecting the hard drive. Make sure the hard drive plug is connected all the way in and try another PC if you can.
Hello, I kept reminded about the statement. If the Sata connection of Q10 pro was pushed fully into the HDD the lights will momentarily light up.I verified this n as ng times but still the HDD is not seen.. Is there a possibility that this 3T seagate HDD is defective..?
Which lights? Do you hear the hard drive spin?
The q10 lights that simultaneously lights up when THEHDD is connected to the Sata
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Recently I RMA'd the HDD and have it replaced .. and yes there is really a defect in the connection of the HDD that was t he cause of the problem.....Now the replacement is working fine...I really appreciate the time and effort that you guys have to done to help me decide how to resolve my problem...