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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: cutefix on April 28, 2018, 03:30:55 PM

Title: Activating the 5ghz band in q10 pro
Post by: cutefix on April 28, 2018, 03:30:55 PM
Hello guys.. I have question regarding internet speed as measured by the meteor app in the Hi media q10 pro. The measured speed is not more than half of my actual internet speed which I measured also with the same app in the android smart phone.I am thinking this is the lower band.. But this device is supposedly dual band. How can I activate the higher 5ghz band in the q10 pro.. So that it will not  buffer anymore If  I stream UHD VIDEOS?
Title: Re: Activating the 5ghz band in q10 pro
Post by: Mount81 on April 29, 2018, 07:13:08 AM
Disconnect from the 2.4GHz SSID and connect to the 5GHz in the Settings menu. You may need to set a different SSID in your router first to the 5GHz band to distinguish.

BTW, sometimes even 5GHz Wi-Fi speed and stability is a very unpredictable thing in general, depending from many affecting circumstances, specially for high-bitrate UHD streaming.  Hope it will work for you, but if you have problems with it, than the cable is the sure way to go.
Title: Re: Activating the 5ghz band in q10 pro
Post by: cutefix on April 29, 2018, 03:18:20 PM
Disconnect from the 2.4GHz SSID and connect to the 5GHz in the Settings menu. You may need to set a different SSID in your router first to the 5GHz band to distinguish.

BTW, sometimes even 5GHz Wi-Fi speed and stability is a very unpredictable thing in general, depending from many affecting circumstances, specially for high-bitrate UHD streaming.  Hope it will work for you, but if you have problems with it, than the cable is the sure way to go.
I appreciate your reply....but as don't have the cable and relyingonly on wifi connections  there is no way to check if  it will be better...